PROFESSIONAL DEVELOPMENT PROGRAM PROPOSAL

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assignment1.doc

Running head: ORGANIZTIONAL ISSUES AND SOLUTIONS 1

ORGANIZTIONAL ISSUES AND SOLUTIONS 4

Amazon

Student’s Name

Institutional Affiliations

Amazon

Amazon is a multinational company based in the United States of America. It is headquartered in Seattle, Washington. Amazon is an online shopping company that offers range e-commerce services such as digital streaming, cloud computing, artificial intelligence and other business activities. Despite the company’s success, the company has been facing many organization issues resulting from ineffective leadership.

Organization issues in Amazon

Insensitive management. Reports reveal that employees with different personal hardships such as miscarriages, cancer, and other own problems were significantly faced with unfair judgements. Others were given limited time to recover from their issues, which created a lot of issues for the employees (Laudon & Traver, 2016). 

Unfair ranking system. The Amazon management holds annual organizational-level reviews to discuss and determine the ranking of the subordinates. The reviews start with a discussion concerning the lower-level employees in front of the senior managers. Consequently, the king of review system employees in the raking system is not correct. It leads to the discrimination of some employees while favoring others.

Lack of benefits. Benefits are essential in any company to boost the motivation of the workers. However, Amazon fails to provide its employees with benefits such as meals, personal wellness, and other critical benefits that can motivate the employees. Hence, Amazon gives no priority to its workers. Instead, the new employees are required to repay a share of their signing bonus if one quits before the years’ time. Such acts are discriminative (Laudon & Traver, 2016).

According to Masa'deh et al. (2016), Amazon Company experiences poor leadership qualities and characteristics from its senior management. The leadership activities do not embrace a culture that builds a stable relationship among the employees, a factor that has weakened the spirit of teamwork. Leaders do not prioritize on the company affairs, and as a result they engage in malicious activities such as embezzlement of funds, corruption which as lowered the company’s profitability. They fail to reward good practice among the employees to boost their morale for work. Job promotions are given based on how well you are known with the senior management team. Also job opportunities are given to individuals who have close ties with the management. In most case Recruitment activities do not focus on the qualifications of the applicants; it relies entirely on how well you are known with the recruitment agencies thus hindering the aspect of having a diverse working environment.

The company has experienced a major decline in its overall performance due to ineffective leadership. According to Focht & Ponton (2015), leadership characteristics determine how effective the company or business becomes. For instance, characteristics such as commitment, collaboration, and positivity are essential in improving the organizations performance. Commitment assures that employees and leaders keep focused and ready to engage in activities that will pave the way for success. Notably, this uniqueness will often make me successful because they have higher chances of meeting their goals. Collaboration, on the other hand, entails embracing teamwork and cooperation in the workplace. It relates to leadership effectiveness because it enhances the formation of trustworthy and respectful relationships, which lay a firm foundation for success. Positivity will create an enjoyable working environment since it is associated with leadership effectiveness which ensures that the majority of subjects have excellent morale and consequently more productive.

To improve the company’s productivity, amazon leadership ought to focus on the leadership that encourages, a diverse working environment. Leaders should motivate employees by rewarding good practice through salary increment and promoting those have qualified based on the individual’s skills and experiences. The company should formulate and implement various policies that regulate company’s day to day operations.

References

Focht, A., & Ponton, M. (2015). Identifying primary characteristics of servant leadership: Delphi study. International Journal of Leadership Studies9(1).

Laudon, K. C., & Traver, C. G. (2016). E-commerce: business, technology, society

Masa'deh, R. E., Obeidat, B. Y., & Tarhini, A. (2016). A Jordanian empirical study of the associations among transformational leadership, transactional leadership, knowledge sharing, job performance, and firm performance: A structural equation modelling approach. Journal of Management Development35(5), 681-705.