Reflection Paper (2 pages)
Submission Guidelines
• Two (2) page minimum, three (3) page maximum, 12-point font, double spaced,
Word
• APA formatted, title page with your name; Running Head, page numbers, reference
page, inline references
• Use headings for each section
• Narrative style throughout. Bullet points are not acceptable in an academic
paper
• Use and refer to relevant readings or lectures to back up assumptions and
evidence. Use additional articles, books, and other sources if useful (Wikipedia is
not a source)
• Correctly cite all sources in APA format on your reference page
Week 9: Giving and Receiving Feedback Reflection Paper Write up a 2-3 page reflection paper on your experience in giving and receiving feedback.
GIVING FEEDBACK
Consider the following Principles of Feedback and reflect on how well you did each.
• Start with a positive intent
• Consider the concept of “naming” to frame the conversation, e.g. “This is
uncomfortable for me and yet we need to have this discussion.”
• Identify the topic of the first sentence, beginning with an “I” statement
o I have noticed
o I have observed
o I have seen
o I have been told
• Use “I” vs “you” language
• Be direct and behaviorally specific for both positive and constructive feedback.–
o Describe behaviors objectively and behaviors that can change or things
they should do more of improve. A behavior is something you can see a
person do or say. It is visible and clear to all seeing it without various
interpretations.
o Do no use labels for either positive or negative behaviors such as lazy,
hard working, etc
o Give an example of when they demonstrated the behavior to ensure
understanding.
o Explain the impact of both positive and constructive behavior. For
constructive feedback also explain the behavior you would like to see
instead and the benefit to you or the team.
• Ask about intentions and circumstances you might not know about
• Balance appreciation and specific suggestions.
RECEIVING FEEDBACK
How well did you do with Principles of Being a Better Feedback Receiver?
• Were there triggers that set you off
o Truth “No way”
o Relationship “How dare they!”
o Identity “This isn’t me”
• Knowing what feedback you want and need
o Supportive mirror
o Honest mirror
o Appreciation, coaching or evaluation
• Moving from fixed to growth mindset
o Fixed: I am who I am and can’t change
o Growth: I am a work in progress
o You can’t grow if you don’t know
• Practice asking for specific feedback
o What is one thing I am doing well that is contributing to the team?
o What is one thing I could do better or differently that would improve the
effectiveness of this team?