policy
For this assignment, please choose one of the two case examples
Choose either the Willie M. Program or the Ventura County System of Care. Both of these programs were created as a response to policy changes that were attempting to bring more comprehensive and systemic care to children with mental health diagnoses.
1. Briefly describe the program you chose.
2. Then discuss at least three methods that program developers used to address treating children with SEDs in order to be compliant with the state guidelines.
3. In what ways would this program enhance protective factors OR alleviate risk factors for children with SEDs and their families?
Case example1:
The Willie M. Program
The Willie M. Program grew out of a class action lawsuit (Willie M. et al. v. James B. Hunt, Jr. et al., 1980)
filed against the State of North Carolina on behalf of children with serious emotional disorders (SED) and
aggressive behavior who were institutionalized because of inadequate community-based care. Seeing the
negotiations to settle the lawsuit as an opportunity to improve the service structure, administrators in the
North Carolina Division of Mental Health, Developmental Disabilities, and Substance Abuse Services
(MH/DD/SAS) created a comprehensive continuum of community-based care for high-risk and hard-tomanage
children and adolescents with SED.
To be represented and served under the class action suit, youths had to meet criteria as a class member: be
younger than 18 years old; have a serious emotional, mental, or neurological disorder; have a history of
violent or chronically aggressive behavior; have been placed in public custody, such as institutions, or be at
risk of such placement; or have been denied access to needed treatment or educational services. Although
many youths met the criteria, four youths were ultimately named as plaintiffs in the litigation. Willie M.,
the first of four plaintiffs, was an 11-year-old boy diagnosed as emotionally disturbed with unsocialized
aggression.
The North Carolina Department of Human Services avoided a trial by agreeing to the court’s complaints
and demands. Each member of the class was guaranteed individualized treatment in the least restrictive
setting possible. The treatment was to be based on the child’s needs rather than the availability of service
providers to provide a service or set of services. If needed services did not exist, such services were to be
created.
Leaders within the Division of MH/DD/SAS welcomed the challenge and advocated for the development
of local systems of care (SOCs) within which they could create and provide services to class members. The
Willie M. Program became among the first model SOCs in the country, serving as many as 1,500 severely
aggressive youth with SED a year; two thirds of them lived in specialized foster care or group homes. The
SOC required cooperative arrangements among the multiple agencies serving these youth. Court officers
monitored the interagency relationships, making sure that public education, child welfare, and juvenile
justice personnel worked in concert with the Division of MH/DD/SAS on behalf of these children.
Comprehensive case management, also called wraparound case management, was the primary tool used to
tailor services to the individual needs of members of the class action lawsuit. Each class member was
required to have an individual habilitation plan. Beginning in 1995, the individual habilitation plan was
based on an assessment process that reviewed both risk and protective factors.
An Assessment and Outcomes Instrument (AOI) was created to assess and to measure the progress of
children in the Willie M. Program. The instrument used a risk and protective factor perspective and
measured both fixed characteristics (i.e., factors that could not be changed through intervention, such as the
loss of a parent) and dynamic characteristics (i.e., factors that were malleable in treatment, such as school
performance). Risk factors included family-level characteristics (e.g., living in poverty; parental loss; parental
mental health and substance abuse problems, parental criminality, and large family size) and individual-level
characteristics (e.g., fetal substance exposure, neurologic or developmental disorders, poor mother-infant
attachment, difficult or shy early temperament, witness to violent acts, and history of physical and sexual
abuse, school failure, and delinquent behavior). Of the possible 30 risk factors assessed by the AOI, each of
the Willie M. class members had experienced an average of 13 risk factors—a number that far exceeds most
definitions of a high-risk youth (e.g., Rutter, 1979). Consistent with the literature on risk and conduct
disorders, most Willie M. class members with poor behavioral outcomes had histories of negative parent–
child interactions and poor academic performance. Better behavioral outcomes were predicted by protective
factors such as having good skills in areas such as problem solving, interpersonal relationships, and reading;
having social support networks available, including involvement with family members and prosocial peers;
and having a parent who was consistently employed (Vance, Bowen, Fernandez, & Thompson, 2002).
Each member’s individual rehabilitation plan specified interventions that were likely to result in positive
behavioral changes. Because most risk factors associated with Willie M. class members were fixed historical
experiences and family features that were not amenable to change, few options were available that would
reduce the impact of those risk factors on current behaviors. However, evaluations of the Willie M. Program
found that strengthening protective factors was directly associated with improved behavioral outcomes
(Bowen & Flora, 2002; Vance et al., 2002). Depending on individual needs, protective factors such as
reading skills, relationships with adults, social skills, positive beliefs and attitudes, and involvement in
community activities were strengthened through a variety of targeted interventions. In addition, parental
and caretaker positive discipline skills were strengthened. The protective factors that were found to be
strongly associated with behavioral improvement included increased levels of home and school social skills.
Interventions targeting these factors included teaching skills in anger management, empathy development,
and making and keeping friends (Bowen & Flora, 2002). Because of these positive behavioral changes,
youth served in the Willie M. Program attended school more often and had fewer arrests. Class member
and family satisfaction with services was high. As an individualized SOC was successfully developed, the
Willie M. class action lawsuit was resolved in 2000.
The Willie M. Program in North Carolina was both successful and expensive. The court demanded the
provision of needed services, regardless of cost. Many state legislators resented this open-checkbook
approach. As costs went up for class members’ services, appropriations to other parts of the mental health
system declined or were not increased accordingly. Once the class action lawsuit was resolved and its
mandates removed, funding for the Willie M. Program was reduced and realigned within the Division of
MH/DD/SAS.
Example2:
Ventura County System of Care
In 1985, the California State Legislature passed a landmark bill (AB 3920) authorizing a demonstration
program to integrate mental health services across a core group of service systems, including child welfare,
public education, and juvenile justice. The legislation provided for creation of a comprehensive, coordinated
system of care (SOC) and facilitated interagency cooperation by integrating numerous federal and state
statutes that addressed public mental health services for children and by amending various statutes and
regulations. Ventura County was selected as one of three demonstration sites under Assembly Bill 3920. As
part of the demonstration program, all child-serving agencies in Ventura County were required to engage in
interagency planning and to develop interagency protocols and agreements that emphasized providing
services to children in their homes or in the least-restrictive setting.
The Ventura County System of Care had five interdependent components as outlined in the enabling
legislation: (a) a clearly defined target population, (b) a systemwide goal to preserve family unity and locally
based treatment, (c) a commitment to developing collaborative programs of services and standards tailored
to individual needs of children and their families, (d) a continuum of service options and settings that cross
agency boundaries, and (e) a mechanism for system evaluation.
Client outcomes for the Ventura County System of Care reflected a cross-agency perspective. The
overarching goal was for children with serious emotional disturbances to remain or to be reunified with
their families, to attend and progress in public schools, and—as appropriate—to desist from problem
behavior such as delinquency and drug use. A cross-agency target population experiencing serious emotional
disturbance (SED) was identified, including populations within each agency that had been mandated for
services. The target population included emotionally or behaviorally disordered youth, such as (a) court
dependents whose histories included neglect, physical or sexual abuse, multiple foster home placements,
residential treatment, and psychiatric hospitalization; (b) court wards for whom the public sector had legal
responsibility because of delinquent behavior and who were at risk of out-of-home placement; (c) special
education pupils who required mental health services to benefit from their Individual Education Plans; and
(d) children who were not part of a formal agency other than mental health and who were at risk of out-ofhome
placement to state hospitals or residential treatment.
Mental health treatment was integrated into the service systems of the other major child-serving public
agencies. The county mental health department was given responsibility for serving the mental health needs
of the targeted children involved in the public school, child welfare, and juvenile justice systems. Mental
health staff located their services in places where targeted children lived and went to school, a step that
required reorganization of the Department of Mental Health. Most of the mental health staff was deployed
to agency and school settings to provide or supervise mental health services in those settings. Depending on
the needs of the agency, mental health staff provided consultation, assessments, case management,
counseling, day treatment, special day classes, in-home care, family therapy, enriched foster-home care
services, or crisis intervention.
The state legislation that created the demonstration project also facilitated the blending of categorical funds
so that each agency domain was enabled to determine the array of mental health services it needed. Specific
roles and relationships between agencies were delineated in interagency agreements and facilitated by a
number of interagency coordinating mechanisms. An interagency juvenile justice council became the policymaking
body of the county system. This policy-making body was created to serve as a vehicle for identifying
problems, developing interagency solutions, and working through agency conflicts. The council’s
permanent members included the county counselor, public defender, district attorney, sheriff, chief
administrative officer of the juvenile court, director of probation, a member of the board of supervisors, the
superintendent of schools, the director of the Department of Child Welfare, and the director of the
Department of Mental Health. Still in operation today, the council reviews all agency budgets and looks for
ways to mingle and coordinate funding streams.
The Ventura County demonstration project met the system-level performance outcomes required by the
statute. By integrating mental health services into each system, more children were served—especially
children from ethnic minority backgrounds—and fewer youth required placement in restrictive and costly
state hospitals or residential treatment centers. The project netted a substantial savings to the state. The
demonstration program was expanded to more counties in 1989. In 1992, the California State Legislature
enacted the Children’s Mental Health Services Act, which expanded the SOC model to all counties. In
2001, the legislature enacted a law requiring an agency-integrated SOC statewide (Stortz, 2003).
California can be a beacon for other states. Its formal adoption of SOC principles and policies in statute has
provided fiscal incentives for many local county collaborations. The state’s shift to the rehabilitative option
for federal Medicaid billing has allowed clinical staff to work outside of their offices and support field-based,
in-home, and wraparound service delivery models. A state match to the federal EPSDT (Early and Periodic
Screening, Detection, and Treatment) program has provided an important fiscal engine to expand and
sustain services and supports to children and youth 0 to 21 years old. Most recently, the California Mental
Health Services Act (Proposition 63), enacted in 2007, has provided additional and ongoing state funds to
further transform the mental health system in California with increased funding for mental health
promotion, prevention, and early intervention services to children and adolescents statewide (Hodges,
Ferreira, Israel, & Mazza, 2007).
236