Conceptual Relationships and Assumptions
D I S C U S S I O N P A P E R
Nursing theory and concept development: a theoretical model of clinical
nurses’ intentions to stay in their current positions
Tracy L. Cowden & Greta G. Cummings
Accepted for publication 10 December 2011
Correspondence to G.G. Cummings:
e-mail: greta.cummings@ualberta.ca
Tracy L. Cowden PhD RN
Practice Consultant
Health Professions Strategy and Practice,
Alberta Health Services, Cold Lake, Alberta,
Canada
Greta G. Cummings PhD RN FCAHS
Professor
Faculty of Nursing
University of Alberta, Alberta, Canada
C O W D E N T . L . & C U M M I N G S G . G . ( 2 0 1 2 )C O W D E N T . L . & C U M M I N G S G . G . ( 2 0 1 2 ) Nursing theory and concept develop-
ment: a theoretical model of clinical nurses’ intentions to stay in their current
positions. Journal of Advanced Nursing 68(7), 1646–1657. doi: 10.1111/j.1365-
2648.2011.05927.x
Abstract Aim. We describe a theoretical model of staff nurses’ intentions to stay in their
current positions.
Background. The global nursing shortage and high nursing turnover rate demand
evidence-based retention strategies. Inconsistent study outcomes indicate a need for
testable theoretical models of intent to stay that build on previously published
models, are reflective of current empirical research and identify causal relationships
between model concepts.
Data Sources. Two systematic reviews of electronic databases of English language
published articles between 1985–2011.
Discussion. This complex, testable model expands on previous models and includes
nurses’ affective and cognitive responses to work and their effects on nurses’ intent
to stay. The concepts of desire to stay, job satisfaction, joy at work, and moral
distress are included in the model to capture the emotional response of nurses to
their work environments. The influence of leadership is integrated within the model.
Implications for nursing. A causal understanding of clinical nurses’ intent to stay
and the effects of leadership on the development of that intention will facilitate the
development of effective retention strategies internationally. Testing theoretical
models is necessary to confirm previous research outcomes and to identify plausible
sequences of the development of behavioral intentions.
Conclusion. Increased understanding of the causal influences on nurses’ intent to
stay should lead to strategies that may result in higher retention rates and numbers
of nurses willing to work in the health sector.
Keywords: concept analysis, desire to stay, empowerment, intent to stay, leadership,
theoretical model
Introduction
The global nursing shortage is resulting in the need to find
multiple solutions to providing adequate numbers of nursing
personnel. The shortage is exacerbated by nurses leaving the
profession (Tomblin Murphy et al. 2009) and their current
positions (Lavoie-Tremblay et al. 2008). Globally, nursing
turnover rates range from 10–21% per year (El-Jardali et al.
1646 � 2012 Blackwell Publishing Ltd
J A N JOURNAL OF ADVANCED NURSING
2009), with countries such as the USA and Australia
reporting turnover rates of over 20% per year (Hegney et al.
2002, Hayhurst et al. 2005). Retaining nurses in their current
positions will reduce the magnitude of consequences associ-
ated with the nursing shortage.
Researchers generally endorse the decision to remain in
one’s position as a multi-stage process (Lum et al. 1998)
resulting from reasoned reflection of the employee’s cognitive
assessment of their work environment and its alternatives
(Griffeth et al. 2005). A causal linkage has been consistently
reported from employee job satisfaction to withdrawal
cognitions and finally to turnover (Hom et al. 1992, Griffeth
et al. 2000). Behavioral intention statements have consis-
tently been the strongest indicators of retention and turnover
and account for more variance than any other predictor (Lum
et al. 1998, Tai et al. 1998). Intent to stay (ITS) is defined as
the stated probability of an individual staying with the
current organization (Boyle et al. 1999, Gregory et al. 2007).
Knowledge regarding the determinants of staff nurses’
intentions to remain in their position is still limited, although
researchers have identified 12–52% of the explained variance
in ITS (Taunton et al. 1997, Boyle et al. 1999, Mrayyan
2008). Understanding why nurses choose to stay in their
positions and identifying the causal sequences of the devel-
opment of behavioral intentions will enable nurse managers
to identify opportunities to influence intentions and develop
strategies to increase nurse retention rates.
The purpose of this paper is to describe a theoretical model
of clinical nurses’ intentions to stay in their current positions
and the influence of leadership practices on the development
of intentions. The model is built on previous models and
empirical evidence reported in the literature. An overview of
literature findings related to concepts associated with nurses’
ITS is presented to illustrate the theoretical underpinnings in
the proposed theoretical model.
Background
Many theoretical models of staff nurses’ ITS have been
developed and studied; however, study outcomes have been
inconsistent. The majority of researchers have used regression
analytical techniques in their studies which are predictive in
nature. In addition, outcomes are dependent on the variables
used within the model. Only a few studies used statistical
techniques which test the causal effects of variables on ITS
(Cowden et al. 2011). When studying ITS, researchers have
focused primarily on cognitive (knowing) determinants of
behavioral intentions and not the affective (feeling) determi-
nants. Both affect and cognition have been identified as
contributing to the development of intentions (Trafimow
et al. 2004). Knowledge about the relationship between staff
nurses’ emotional responses to their work and factors in the
work environment that assist them to internalize, positively,
their reactions is limited. The causal sequence of the
development of nurses’ behavioral intentions is also limited.
Reported study outcomes on the influence of leadership
practices on clinical nurses’ behavioral intentions have not
been consistent. Research on variables that lead to emotional
responses to clinical nurses’ work, and the testing of causal
models of ITS, should result in greater understanding of the
development of nurses’ behavioral intentions and the influ-
ence that leadership has on the development of those
intentions.
Terms used in the literature to infer the same concept as
ITS are ‘intent to leave’ (Lynn & Redman 2005, Tallman &
Bruning 2005, Kovner et al. 2009), ‘turnover intention’
(McCarthy et al. 2007), ‘anticipated turnover’ (Shader et al.
2001), ‘intent to work’, ‘desire to quit’ (Brewer et al. 2009),
‘intention to remain’, ‘intention to quit’ (Tallman & Bruning
2005), and ‘behavioral intention’ (Gregory et al. 2007).
Theoretical models in the literature
Several theoretical frameworks have been used to explain
clinical nurses’ ITS. The models of Boyle et al. (1999) and
Tourangeau and Cranley (2006) are presented in detail as the
theoretical premise behind their models fits well with the
authors’ causal thinking in relation to the variables effecting
staff nurses’ ITS and are used as the foundation for our new
model. In addition, both of these models hypothesized a
relationship between leadership practices and staff ITS; a
relationship confirmed in a recent systematic review (Cowden
et al. 2011).
Boyle et al. (1999) developed the ‘Conceptual Model of
Intent to Stay’. They postulated that four sets of predictor
variables explain staff nurses’ ITS. These sets of variables are
‘manager characteristics’, which include power, influence,
and leadership style; ‘organizational characteristics’, which
include distributive justice, promotional opportunity, and
control over practice, as well as the unit characteristics of
staffing and workload; ‘nurse characteristics’ of age, educa-
tion, tenure expectations, years in position, hospital and
profession, and marital status; and ‘work characteristics’,
which include autonomy, instrumental communication, work
group cohesion, and routinization. Intervening variables
between the manager, organizational nurse and work char-
acteristics are job satisfaction, job stress, and organizational
commitment. Study outcomes of Boyle et al.’s model
explained 52% of the variance in ITS among ICU nurses.
The study variables that were found to contribute directly to
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� 2012 Blackwell Publishing Ltd 1647
ITS were manager power and influence over work coordina-
tion, opportunity elsewhere, promotional opportunity, and
staff nurse satisfaction. Manager characteristics alone
accounted for 12% of the variance in ITS. Boyle et al. used
causal modeling and multiple regression techniques to ana-
lyze their theoretical model. They reported model variance,
but not model fit.
Tourangeau and Cranley (2006) developed the ‘Determi-
nants of Nurse Intention to Remain Employed’ theoretical
model, building on Boyle et al. (1999) ‘Conceptual Model of
Intent to Stay’ and relevant findings from the literature. They
proposed that ‘job satisfaction, manager ability and support,
organizational commitment, burnout, work group cohesion
and collaboration’, and ‘personal characteristics of nurses’
were predictors of nurses’ intent to remain employed. The
reported study outcomes did not support all of the previous
outcomes of Boyle et al. (1999), nor all of the model-
hypothesized relationships. Manager ability and support and
burnout did not have a direct relationship with ITS. Orga-
nizational commitment, job satisfaction, work group cohe-
sion and collaboration, and age were found to influence a
nurse’s intention to remain employed and explained 34% of
the variance in ITS. Tourangeau and Cranley (2006) used
multiple regression to ‘test’ their model. Multiple regression
techniques, while predictive in nature, cannot truly test
relationships nor make statements of influence or the direc-
tionality of that influence (Hayduk 1987).
Data sources
The empirical evidence which supported the selection of
concepts postulated to effect clinical nurses’ intention to stay
in their current positions was chosen from the findings of two
systematic reviews of the literature that searched English
language published articles between 1985–2011. Reviews
were conducted using the Center for Reviews and Dissemina-
tion guidelines from the University of York in the UK (2009).
The first review examined the relationship between manager
leadership practices and nurses’ intentions to remain in their
positions. Key search terms for this review were ‘leadership’,
‘intent to stay’, ‘intent to leave’, ‘organizational commitment’,
‘career commitment’, and ‘professional commitment’. Data-
bases searched were CINAHL, Medline, PsychInfo, ERIC,
Embase, and SCOPUS. The second review used the key words
of ‘intent to stay’, ‘intent to leave’, ‘nursing’, ‘nursing
position’, and ‘inten$’ and searched the electronic databases
of CINAHL, Medline, PsychInfo, and SCOPUS. Searches also
included manual searches of the Canadian Journal of Nursing
Leadership, Journal of Nursing Administration, Nursing
Economics, and Journal of Nursing Management. Both
reviews used an inclusion tool that was modified from
previously published systematic reviews (Cowden et al.
2011) and all titles and manuscripts were screened for
inclusion criteria. A quality assessment tool for correlational
studies was also amended and was used to assess the
methodological quality of retrieved quantitative studies. Both
the inclusion and quality assessment of studies were screened
twice by two different reviewers.
Discussion
Predictors of ITS
Many variables influence staff nurses’ intentions to remain in
their current positions. Predictors of nurses’ ITS include:
‘organizational commitment’ (Lum et al. 1998, Tourangeau
& Cranley 2006); ‘job satisfaction’ (Borda & Norman 1997,
Tourangeau & Cranley 2006, Gregory et al. 2007); ‘profes-
sional opportunity, pay and management style’ (Stone 2009);
‘group cohesion’ (Boyle et al. 1999, Hayhurst et al. 2005,
Yildiz et al. 2009); ‘trust’ (Gregory et al. 2007); ‘perceived
supervisor support’ (Hayhurst et al. 2005, Cho et al. 2009);
‘praise’ and ‘recognition’ (Tourangeau & Cranley 2006,
Storey et al. 2009); ‘perceived’ ‘organizational support’ (Cho
et al. 2009); ‘resources, access to supports, and information
needed to succeed in role’ (Wilson 2006); ‘autonomy’
(Hayhurst et al. 2005, Storey et al. 2009); and ‘perceived
manager position influence and power’ (Boyle et al. 1999).
Organizational commitment
Organizational commitment is identified as one of the major
predictors of a nurse’s intention to stay or leave (Lum et al.
1998, Tourangeau & Cranley 2006). It is defined as the
strength of an individual’s connection to the employer
(Mowday et al. 1979, Tourangeau & Cranley 2006), where
strength is observed in the degree of acceptance and support
of organizational goals and values, the employee’s effort on
behalf of the organization and the strength of the desire to
remain as part of the organization (Wagner 2007). Employees
who put more effort into organizational goal achievement
generally receive more rewards and, in turn, are more
satisfied and have greater intentions of remaining with the
organization (Chen et al. 2008). Commitment can be subdi-
vided into three distinct themes of affective, normative and
continued commitment (Allen & Meyer 1990). Individuals
remain with the organization either because they want to,
they feel obligated to, or perceive they would lose too much if
they left. Organizational commitment is a stabilizer that
serves to reinforce behavioral intentions (Wagner 2007).
T.L. Cowden and G.G. Cummings
1648 � 2012 Blackwell Publishing Ltd
Other factors that influence organizational commitment
are age (Ingersoll et al. 2002) and job satisfaction (Lum et al.
1998). Younger nurses exhibit lower levels of organizational
commitment (McNeese-Smith & van Servellen 2000),
whereas nurses 50 years of age or older tend to be signifi-
cantly committed to their organization (Ingersoll et al. 2002).
Job satisfaction is defined as an affective orientation or
overall positive feeling towards one’s work (Price 2001,
Coomber & Barriball 2007).
Job satisfaction
Job satisfaction is a consistent predictor of ITS (Borda &
Norman 1997, McCarthy et al. 2007) and is an important
factor in nursing retention. Some researchers have reported
job satisfaction to be a better predictor of ITS than
organizational commitment (Boyle et al. 1999, Tourangeau
& Cranley 2006) and a mediator of turnover (Borda &
Norman 1997). Generally, low job satisfaction or dissatis-
faction results in an increased intention to leave (Taunton
et al. 1997, Coomber & Barriball 2007, Ma et al. 2009).
Nurses experiencing high levels of job satisfaction are less
likely to leave, express higher intentions of staying (Ingersoll
et al. 2002, Lynn & Redman 2005), and are more committed
to organizational goals (Ingersoll et al. 2002). Shields and
Ward (2001) reported that dissatisfied nurses are 65% more
likely to leave the organization than satisfied nurses. Age is
related to job satisfaction; younger nurses express more job
dissatisfaction while mature nurses express higher levels of
job satisfaction (Shader et al. 2001, Ingersoll et al. 2002,
Tourangeau & Cranley 2006). Quality of care is reported to
be positively related to job satisfaction and negatively related
to position turnover (Shader et al. 2001). Empowerment and
supportive work environments are linked to higher levels of
job satisfaction (Ning et al. 2009).
Leadership practices
Leadership practices influencing ITS are shared decision-
making, supervisor support, autonomy, staffing, and praise
and recognition (Cowden et al. 2011). Staff nurses identify
managers as effective leaders when work places are empow-
ering, shared decision-making is the norm, and staffing levels
are adequate (Laschinger 2008). Shared decision-making has
been identified as a significant predictor of intention
(Ellenbecker et al. 2007, Mrayyan 2008). A shared gover-
nance environment that actively engages staff nurses’ partic-
ipation in decision-making results in greater staff nurse
control over nursing practice and the work environment
(Hibberd & Smith 2006). Staff nurses’ behavioral intentions
to remain in the job are influenced by their relationships with
their supervisors (Allen et al. 2009, Cowden et al. 2011). A
significant positive relationship is generally reported between
perceived supervisor support and ITS (Chen et al. 2008).
Supervisor support is defined as the extent of support and
caring demonstrated by nurse managers/supervisors towards
their employees (Cohen & Stuenkel 2009). Supervisor
support is indirectly related to ITS through job satisfaction
(Lu et al. 2005, Tourangeau & Cranley 2006) and organi-
zational commitment (Kovner et al. 2009).
Autonomy refers to the degree to which employees can
make independent decisions and self-manage their delivery of
nursing care (Cohen & Stuenkel 2009). Autonomy consis-
tently predicts job satisfaction (Kovner et al. 2009) and is
directly related to ITS (Tai et al. 1998, Boyle et al. 1999).
Praise and recognition are specific leadership practices
associated with behavioral intention. Praise and recognition
refer to the extent to which nurses are acknowledged for their
efforts, contribution to patient care, and the achievement of
organizational goals (Ellenbecker et al. 2007). Supervisor
praise and recognition of staff nurses increases job satisfac-
tion (Lu et al. 2005) and is directly related to ITS (Touran-
geau & Cranley 2006, Wilson 2006). Conversely, its absence
is considered a contributing factor for intent to leave (Storey
et al. 2009). Recognition has been found to be a primary
source of joy in the workplace (Manion 2003).
Work environment
The work environment directly affects nurses’ job satisfaction
(Ellenbecker et al. 2007) and indirectly affects ITS (Buchan
1999). Favourable perceptions of the work environment
positively influence ITS (Shader et al. 2001, Ingersoll et al.
2002, Tourangeau et al. 2010). A supportive environment is
an important contributor to ITS (Taunton et al. 1997, Tai
et al. 1998, Boyle et al. 1999). It is related to ITS through job
satisfaction and organizational commitment. Two frequently
occurring environmental predictors of job satisfaction and
ITS are work group cohesion and empowerment.
Work group cohesion refers to the extent to which
employees are supportive of one another and work together
to achieve goals (Cohen & Stuenkel 2009). It includes the
collegiality and support received from peers, supervisors, and
other team members (Boyle et al. 1999, Tourangeau &
Cranley 2006). Work group cohesion has a positive relation-
ship with job satisfaction (Lynn & Redman 2005). When
work group cohesion is perceived as positive, it is reflected in
high levels of job satisfaction (Sourdif 2004, Hayes et al.
2006, Tourangeau & Cranley 2006). As group cohesion
increases, so does ITS (Boyle et al. 1999, AbuAlRub 2010)
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and retention (Strachota et al. 2003). A negative perception
of group cohesion results in higher turnover and lower job
satisfaction (Shader et al. 2001). Work group cohesion is also
related to organizational commitment (Ingersoll et al. 2002)
and joy at work (Manion 2003).
Empowerment is a process that facilitates and supports a
person’s involvement in the decision-making process and
actions taken to achieve organizational goals (Marquis &
Huston 2009). The concept of empowerment combines Spre-
itzer’s (1995) conceptualization of psychological empower-
ment and Laschinger’s work on the application of Kanter’s
(1977) theory of structural empowerment. A recent systematic
review of the literature identified a positive relationship
between psychological and structural empowerment with
psychological empowerment functioning as a mediator for
structural empowerment (Wagner et al. 2010). Spreitzer’s
(1995) theory of psychological empowerment suggests that the
attainment of a structurally empowered work environment is a
result of individuals’ intrinsic responses to characteristics in the
workplace. The level of an individual’s psychological empow-
erment and degree of intrinsic motivation to achieve goals is
based on the individual’s perception of the presence of the
cognitive dimensions of autonomy, competence, meaning, and
perceived impact of their work (Knol & van Linge 2009).
Structural empowerment refers to characteristics in the work-
place that facilitate the completion of goals. These include
access to adequate information, support, resources, and
opportunities for professional growth. Structural empower-
ment is dependent on the formal and informal power of the
individual within the organization (Laschinger et al. 2004,
2010, Laschinger 2008). It results in meaningfulness of work
(Greco et al. 2006, Laschinger 2008) and increased job
satisfaction (Larrabee et al. 2003, Laschinger et al. 2004,
Hayes et al. 2006). An empowering environment is present
when workplace conditions support optimal performance. The
level of empowerment present in the workplace determines the
degree of freedom nurses have to practice autonomously (Keys
2009). Empowerment is correlated with organizational
commitment (Storey et al. 2009) and ITS (Ellenbecker et al.
2007, Mrayyan 2008). We defined empowerment in our model
as the clinical nurses’ perception of the workplace, which arises
from both psychological (Spreitzer 1995) and structural
characteristics present in the workplace that support optimal
performance (Laschinger et al. 2010).
Job stress is a result of factors in the workplace that
interfere with a nurse’s ability to provide quality care
(Boswell 1992) and is reported to have a negative relationship
with ITS (Larrabee et al. 2010). Abuse and moral distress are
identified as job stressors (Sofield & Salmond 2003, Pauly
et al. 2009).
Abuse is defined as the presence of physical and/or verbal
harm in the work setting (Sofield & Salmond 2003). The
literature reports that 65–95% of nurses have experienced
verbal abuse (Oztunc 2006, Roche et al. 2010). A recent
study in Australia found that physical violence was reported
by 14Æ4% of nurses, threat of violence by 20Æ8% of nurses
and emotional abuse by 38Æ2% of nurses (Roche et al. 2010).
A significant positive relationship exists between the amount
of verbal abuse nurses are subjected to and ITL (Sofield &
Salmond 2003).
Moral distress occurs when one knows the right course of
action, but is unable to take that course of action due to
institutional restraints, such as lack of time, lack of super-
visor support, physician orders and/or organizational policies
(Rice et al. 2008, Pauly et al. 2009). Hospital ethical climates
are reported to be a significant factor in the development of
nurses’ leaving intention, explaining 25% of the variance in
turnover intentions (Hart 2005).
Individual nurse characteristics
Individual nurse characteristics predictive of retention include
age, tenure, educational level (Tourangeau et al. 2010), and
personal joy (Manion 2003). Age is positively related to ITS
(Tai et al. 1998, Shader et al. 2001, Tourangeau & Cranley
2006). Younger nurses are less likely to remain in their
current position and older nurses are more likely to stay
(Hayes et al. 2006, Flinkman et al. 2008, Zurmehly et al.
2009). Tenure has a positive relationship with ITS. Generally,
the more years worked as a nurse, the higher the intent to
remain employed as a nurse (Taunton et al. 1997, Larrabee
et al. 2003). The educational level attained by nurses affects
ITS. Commonly the more educated the nurse, the lower the
likelihood of remaining in one’s current position (Hayes et al.
2006, Tourangeau & Cranley 2006, Brewer et al. 2009). The
primary contributors to nurses’ personal joy at work are the
liking of nursing work, praise, and recognition received, level
of work group cohesion and the achievement of goals. Joy at
work is influenced by both intrinsic and extrinsic factors and
may have a direct link to ITS (Manion 2003).
Career development and opportunity elsewhere
Promotional growth and advancement opportunities are
predictive of turnover (Kovner et al. 2009). Career develop-
ment, training, and promotional opportunities within the
organization promote job satisfaction (Lu et al. 2005, Hayes
et al. 2006) and have a significant relationship with ITS
(Borda & Norman 1997, McCarthy et al. 2007). Dissatis-
faction with the lack of promotional or training opportunities
T.L. Cowden and G.G. Cummings
1650 � 2012 Blackwell Publishing Ltd
is a significant factor in turnover (Shields & Ward 2001). The
perception of a superior career opportunity elsewhere
decreases ITS and retention (Tai et al. 1998). Working
conditions, more so than the desire to increase income, drive
the search for opportunities elsewhere (Ellenbecker et al.
2007). Promotional opportunities are reported to be indi-
rectly related to ITS through job satisfaction and organiza-
tional commitment (Kovner et al. 2009) and are also reported
to have a direct relationship to ITS (Price 2001).
Theoretical model
Based on the literature, our experience and assessment of
previous models of ITS, we developed a new theoretical
model of the relationships among affective and cognitive
concepts that influence nurses’ ITS in their current position.
The new model is reflective of the literature-identified
relationships among select predictors of staff nurses’ inten-
tions to remain in their current positions (Cowden et al.
2011).The model is based on the supposition that ITS is the
direct antecedent to staff nurses’ retention in their current
position. The proposed theoretical model is built on the work
of both Boyle et al. (1999) and Tourangeau and Cranley
(2006).
Enhancements over other models
Our model differs from the models of Boyle et al. (1999) and
Tourangeau and Cranley (2006) in its complexity and detail.
Variables common to all three models are: age, autonomy,
career opportunities, education, job satisfaction, job stress,
leadership/management practices, opportunity elsewhere,
organizational commitment, work group cohesion, and work
status. The concepts of job stress and managerial practices
were replaced with multiple indicators in the new model to
enhance knowledge of the effects of specific affective and
leadership variables. The indicators used to illustrate job stress
were abuse and moral distress. Managerial practices were
expanded to include praise and recognition, shared decision-
making, and supervisor support. The work of Boyle et al. and
Tourangeau and Cranley did not address the emotional
response of individual staff nurses to their work environment.
Our new model proposes to capture the emotional response
through variables of desire to stay, job satisfaction, joy at
work, and moral distress. Concepts added to the model to
assess the perception of the work environment were adequate
staffing, empowerment, and position preference.
Boyle et al. (1999) used causal modeling to arrive at their
conclusions, enabling them to make statements about the
direct and indirect effects of variables; however, model fit was
not reported. Tourangeau and Cranley (2006) used multiple
regression techniques to analyze their data and were able to
make statements of prediction, but not confident assertions
about causal consequences. The causal statements arrived at
were not statistically tested within the study. Testing these
assertions would bring increased clarity to the relationships
and identify the directionality of relationships among con-
cepts. Building on the outcomes of Boyle et al.’s and Touran-
geau and Cranley’s models and testing the theoretical
assertions will confirm or clarify relationships previously
examined. Our enhanced model is testable and it will be tested
as a structural equation model (SEM) using data obtained
from a survey of nurses. SEM requires a sample size greater
than 200 (Tabachnick & Fidell 2007), with a ratio of cases to
indicator of 10:1 (Violato & Hecker 2007). The minimum
number of cases to sufficiently test this model is 240.
The literature is relatively silent on any distinction between
‘desire’ and ‘intention’ to stay. We hypothesize that how a
nurse responds emotionally to his/her current position is
reflected in his/her desire to stay in that position. In our
model, the concept of ‘desire to stay’ is defined as the positive
feelings one has towards remaining in one’s current position.
This emotional/affective response may contribute to the
development of intentions of remaining in a position. Factors
in the workplace thought to affect desire to stay include
degree of personal empowerment, quality of patient care
provided, work group cohesion, experience of joy at work,
praise and recognition received, overall job satisfaction,
organizational commitment, perception of immediate super-
visor, moral distress and abuse in the workplace, attainment
of position preference, age, and opportunities elsewhere.
Gaining an increased understanding of affective influences on
intentions may help to explain the variance in intent and aid
in developing new retention strategies. We postulate that the
concept of desire to stay is antecedent to ITS, as emotions
have been reported as integral to an individual’s assessment
of and response to his or her work environments (Rosen et al.
2009). The concept of desire to stay has not been previously
explored in the nursing literature.
The new model incorporates four sets of variables that
influence staff nurses’ cognitive and affective responses to
their work and their intention to remain in their current
positions. Our theoretical model is presented in Figure 1.
Variables within the model are grouped into subcategories:
‘Manager characteristics’ with variables of leadership, praise,
and recognition, shared decision-making and supervisor
support; ‘organization characteristics’ with variables of career
development opportunities, staffing and time to nurse; ‘work
characteristics’ with variables of abuse, autonomy and work
group cohesion; ‘nurse characteristics’ with variables of age,
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� 2012 Blackwell Publishing Ltd 1651
educational level, position preference, tenure and work status;
‘cognitive response to work’ with variables of empowerment,
organizational commitment, quality of care, and opportunity
elsewhere; and ‘affective response to work’ with variables of
desire to stay, job satisfaction, joy at work and moral distress.
Definitions for each variable are presented in Table 1.
The proposed model reflects the complexity of ITS, with a
large number of hypothesized relationships among concepts.
Relationships between variables are postulated to be positive
unless otherwise stated, and are: ‘Leadership practices’ to
shared decision-making, supervisor support, autonomy,
empowerment, staffing, work group cohesion, joy, praise
and recognition, job satisfaction, desire to stay and ITS;
‘Work status’ to job satisfaction and organizational commit-
ment; ‘Position preference’ to job satisfaction, organizational
commitment, desire to stay and ITS; ‘Opportunity elsewhere’
(negative relationships) to desire to stay and ITS; ‘Career
development’ to job satisfaction, organizational commitment
and ITS; ‘Abuse’ (negative relationships) to job satisfaction
and desire to stay; ‘Age’ to job satisfaction, organizational
commitment, desire to stay and ITS; ‘Tenure’ to job satisfac-
tion, organizational commitment and ITS; ‘Education’ (neg-
ative relationships) to job satisfaction and ITS; ‘Shared
decision-making’ to quality of care; ‘Supervisor support’ to
job satisfaction and organizational commitment; ‘Autonomy’
to quality of care, joy, moral distress, job satisfaction, and
ITS; ‘Empowerment’ to quality of care, work group cohesion,
joy, job satisfaction, organizational commitment, desire to
stay, and ITS; ‘Time to nurse’ to quality of care, joy, and
moral distress; ‘Quality of care’ to joy, job satisfaction, and
desire to stay; ‘Staffing’ to time to nurse, quality of care, and
job satisfaction; ‘Work group cohesion’ to time to nurse,
quality of care, joy, moral distress, job satisfaction, organi-
zational commitment and desire to stay; ‘Joy’ to job satisfac-
tion and desire to stay; ‘Praise and recognition’ to joy, job
satisfaction, desire to stay, and ITS; ‘Moral distress’ (negative
relationships) to quality of care, joy, job satisfaction, and
desire to stay; ‘Job satisfaction’ to organizational commit-
ment, desire to stay, and ITS; ‘Organizational commitment’ to
desire to stay and ITS; and finally ‘Desire to stay’ to ITS.
Manager characteristics:
• Leadership • Praise & recognition • Shared decision-
making • Supervisor support
Organization characteristics:
• Career development • Staffing • Time to Nurse
Work characteristics:
• Abuse • Autonomy • Work group cohesion
Nurse characteristics:
• Age • Education level • Position preference • Tenure • Work status
Cognitive response to work:
• Empowerment • Organizational commitment • Quality of care • Opportunity elsewhere
Affective response to work:
• Desire to stay • Job satisfaction • Joy at work • Moral distress
Intent to stay
Figure 1 Theoretical model of clinical nurses’ intent to stay.
T.L. Cowden and G.G. Cummings
1652 � 2012 Blackwell Publishing Ltd
Limitations of the model
Our model containing the theoretical assertions about the
development of intentions to stay in a current position is
based on reported outcomes from the literature and
relationships among model variables, the authors’ personal
experience and our theory about the causal world. The
majority of empirical findings used in the development of
the model are based on non-experimental correlation study
designs which present statements about relationships and do
not permit confident cause and effect claims about those
relationships. The studies may have identified relationships
that were not necessarily causal in nature, but arose from a
common cause. The studies that examined ITS did not use
all the same variables; outcomes may not have included
indirect effects in their analyses, which could have biased
study results. Findings may not be generalizable across
populations. The lack of causal homogeneity among studies
may contribute to a failing model and not guarantee the
development of a model that fits the data when tested.
A limitation of the model is the sample size required to test
it due to its complexity. Statistical techniques employed in
the testing of this model need to be appropriate for the
sample size.
Implications for nursing research
Retaining clinical nurses is a global need. Studying the
proposed theoretical model in both international and specific
specialty work environments may identify cultural differences
among settings. Further investigation of the influence of
emotional response to one’s work will broaden understand-
ing of the development of staff nurses’ intentions to remain in
their current positions. The proposed model can be used to
guide research that explores gaps in nursing knowledge about
ITS. If the concept of desire to stay is found to have a
significant effect on nurses’ ITS, further investigation of the
concept would be warranted. Such investigation could
include the distinction between the concepts of desire to stay
and ITS.
Table 1 Definitions of theoretical model variables.
Abuse The presence of physical or verbal mistreatment in the work setting (Sofield & Salmond 2003).
Age Nurse’s age in years in 5-year groupings.
Autonomy The degree to which employees can make independent decisions and self-manage their delivery of nursing care
(Cohen & Stuenkel 2009).
Career development Extent that opportunities for professional development and education are present within the organization.
Desire to stay The positive feelings one has towards remaining in one’s current position.
Education The highest level of nursing education attained.
Empowerment Empowerment is defined as nurses’ perceptions of the workplace which arises from both psychological
(Spreitzer 1995) and structural characteristics present in the workplace that support optimal performance
(Laschinger et al. 2010).
Intent to stay The stated probability of an individual staying in their current position (Boyle et al. 1999, Gregory et al. 2007).
Job satisfaction The overall positive feelings towards one’s work (Price 2001).
Joy The frequency of which a nurse experiences pleasure in the course of his/her work.
Leadership practices Processes by which formal nurse leaders influence clinical nurses to attain common goals.
Moral Distress The state that occurs when knowing the right thing to do, nurses are unable to take the right course of action
due to institutional restraints (Rice et al. 2008, Pauly et al. 2009).
Opportunity elsewhere Staff nurse perceptions of job opportunities available outside of the organization.
Organizational commitment The strength of an individual’s connection to the employer (Mowday et al. 1979).
Position preference Whether or not the nurse is employed in his/her full-time or part-time position preference.
Praise & recognition The extent to which a nurse is acknowledged for his/her efforts and contribution to patient care and
organizational goals (Ellenbecker et al. 2007).
Quality of care Clinical nurses’ perceptions of the level of quality of care they provide to patients.
Shared decision-making A shared governance environment that actively engages staff nurse participation in decision-making (Hibberd
& Smith 2006).
Staffing Clinical nurses perceptions of adequate staff to meet patient care needs.
Supervisor support The extent of support and caring demonstrated by management towards employees (Cohen & Stuenkel 2009).
Tenure The number of years of employment in the facility.
Time to nurse The extent to which nurses complete necessary patient care tasks.
Work group cohesion The extent to which employees are supportive of one another and work together to achieve goals (Cohen &
Stuenkel 2009).
Work status Distinction between full-time or part-time employment.
JAN: DISCUSSION PAPER A conceptual model of nurses’ intent to stay
� 2012 Blackwell Publishing Ltd 1653
Implications for nursing practice
The new model hypothesizes the causal sequence of the
development of nurses’ behavioral intentions and the influ-
ence of leadership on that intent. Should model testing
identify significant relationships among work environment
factors and ITS, that knowledge can be used to develop
effective, evidence-based nurse retention strategies. Further-
more, the confirmation of particular leadership practices that
significantly influence staff nurses ITS will support the
implementation of specific leadership strategies that may
lead to more nurses remaining in their positions.
Conclusion
A new theoretical model of staff nurses’ ITS is presented, that
if shown plausible through model testing, can be used as a
guide to promote leadership practices supportive of ITS and
the development of effective retention strategies. An
increased understanding of the predictors of intention will
facilitate the identification of essential components of nursing
work environments and modifiable factors in those environ-
ments that influence staff nurses’ ITS. This should lead to
increased retention rates and the number of nurses willing to
work in the healthcare sector.
Funding
Supported by a New Investigator award, Canadian Institutes
of Health Research (CIHR), and a Population Health
Investigator award, Alberta Heritage Foundation for Medical
Research (AHFMR) to Dr. Greta Cummings.
Conflict of interest
No conflict of interest has been declared by the authors.
Author contributions
TLC was responsible for the study conception and design
TLC performed the data collection TLC performed the data
analysis. TLC was responsible for the drafting of the
manuscript. TLC & GC made critical revisions to the paper
for important intellectual content.
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