ANNOUTLINEQALC.doc

Running head: ANNOTATED OUTLINE: INVESTIGATION AND THE IMPLEMENTATION OF ENTERPRISE RESOURCE PLANNING (ERP) SYSTEMS AT QANTAS AIRWAYS LIMITED COMPANY

ANNOTATED OUTLINE 2

Annotated Outline: Investigation and the Implementation of Enterprise Resource Planning (ERP) Systems in Qantas Airways Limited Company

Literature review

I. Introduction

A. Overview

1. Definition of Enterprise Resource Planning (ERP) system

www.dictionary.com/

2. Importance of ERP system in supporting the activities and functions of the business

How Emerging Technologies Are Changing the Future of Work. retrieved from https://readwrite.com/2019/06/13/how-emerging-technologies-are-changing-the-future-of-work/

3. Description of actual improvements of the ERP system and how it impacts the organization

Leyh, C., Bley, K., & Forstenh, S. (2017). Information Technology for Management: New Ideas and Real Solutions. In AITM Conf Adv Inf Technol Manag. (Vol. 277, pp. 103-19).

4. State some advantages and disadvantages of ERP

A Look at ERP Advantages & Disadvantages. Retrieved from https://www.selecthub.com/enterprise-resource-planning/erp-advantages-and-disadvantages/

B. Overview of the research question

1. Explore how Enterprise Resource Planning systems will be implemented in the management of resources and operation of the organization's activities

2. investigating the impacts of the Enterprise Resource Planning system within Qantas Airways Limited Company

3. How effective is the ERP system in the automation of the business process

4. How does ERP ensure effective risk management plan

C. Overview of literature

1. This study seeks to explore the implementation of ERP systems in Qantas Airways Limited Company

2. A literature review has shown that ERP is growing in demand and popularity, this is due to its ability to handle complex tasks while also propagating IT infrastructure within businesses

3. This has been studied in terms of its effects on the overall performance of the organization.

II. Overview of literature

A. History

1. Discusses the historical input to research and contextual view of history to understanding the topic being researched.

Gunasekaran, A. (Ed.). (2007). Modelling and Analysis of Enterprise Information Systems (Vol. 1). Igi Global.

2. Considers the consequences of ERP system studies that have been done in the past have reinforced the development of the system.

Bruch, M., & Vinnichenko, S. (2006). Comparative analysis of enterprise resource planning systems in Russia and Sweden. GRIN Verlag.

B. Areas of analysis

1. Organizational structure and business process

A. Described that organizational structure and business process of the Qantas Airline Company

B. Description of the organizational structure being used

White, L. (2018). Qantas Still Calls Australia Home: The Spirit of Australia and the Flying Kangaroo. Tourist Studies18(3), 261-274.

2. The vertical processes with an organizational structure

A. Describes the situational awareness and how important it is in the decision-making process in an organization’s management

Galbraith, J. R. (2002). Designing organizations: an executive guide to strategy. Structure.

3. The horizontal processes within the organization structure

A. Described how horizontal processes apply to Qantas Airline Company

DuBrin, A. J. (2011). Essentials of management. Cengage Learning.

4. The way processes are learned

A. Describes the formal learning methods for each process

Boshuizen, H. P., Bromme, R., & Gruber, H. (Eds.). (2006). Professional learning: Gaps and transitions on the way from novice to expert (Vol. 2). Springer Science & Business Media.

5. The IT systems

A. How ERP system supports vertical and horizontal processes

Samara, T. (2015). ERP and information systems: Integration or disintegration. John Wiley & Sons.

III. Conclusion

A. Provides a summary of the whole review.

References

A Look at ERP Advantages & Disadvantages. Retrieved from https://www.selecthub.com/enterprise-resource-planning/erp-advantages-and-disadvantages/

Boshuizen, H. P., Bromme, R., & Gruber, H. (Eds.). (2006). Professional learning: Gaps and transitions on the way from novice to expert (Vol. 2). Springer Science & Business Media.

Bruch, M., & Vinnichenko, S. (2006). Comparative analysis of enterprise resource planning systems in Russia and Sweden. GRIN Verlag.

DuBrin, A. J. (2011). Essentials of management. Cengage Learning.

Galbraith, J. R. (2002). Designing organizations: an executive guide to strategy. Structure.

Gunasekaran, A. (Ed.). (2007). Modelling and Analysis of Enterprise Information Systems (Vol. 1). Igi Global.

How Emerging Technologies Are Changing the Future of Work. retrieved from https://readwrite.com/2019/06/13/how-emerging-technologies-are-changing-the-future-of-work/

Leyh, C., Bley, K., & Forstenh, S. (2017). Information Technology for Management: New Ideas and Real Solutions. In AITM Conf Adv Inf Technol Manag. (Vol. 277, pp. 103-19).

Samara, T. (2015). ERP and information systems: Integration or disintegration. John Wiley & Sons.

White, L. (2018). Qantas Still Calls Australia Home: The Spirit of Australia and the Flying Kangaroo. Tourist Studies18(3), 261-274.