AnnotatedBibliography.Telework.edited.docx

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Annotated Bibliography

Symeshia Lias

Ethics in Public Administration

PAD610-30

Dr. Versuk

October 1, 2023

Institution

Annotated Bibliography

Teleworking

Becerra-Astudillo, L., Vargas-Díaz, B., Molina, C., Serrano-Malebrán, J., & Garzón-Lasso, F. (2022). Teleworking in times of a pandemic: An applied study of industrial companies. Frontiers in Psychology, 13, 1061529. https://doi.org/10.3389/fpsyg.2022.1061529

This article investigates the impacts of teleworking on self-reported job satisfaction and productivity during the coronavirus epidemic, focusing on employees in industrial companies. The authors surveyed 331 teleworkers and employed a “PLS-SEM structural equation model” to analyze the data. Their findings revealed several key factors influencing fulfillment at work and productivity among teleworkers during the pandemic. Positive aspects include effective communication with staff members, appropriate time allocation for teleworking, and workplace appropriateness. Also, trust in supervisors is associated with higher job satisfaction.

Conversely, work-family conflict is found to affect satisfaction at the workplace and self-reported productivity negatively. This study offers insights for industrial firms seeking to enhance workplace satisfaction and efficiency in large-scale teleworking environments. Telework became critical for the required preventative isolation due to the COVID-19 pandemic. It provides relevant information for understanding the dynamics of remote work during a crisis, making it an appropriate resource for those interested in remote work management and its implications for employee well-being and productivity.

Korkeakunnas, T., Heiden, M., Lohela-Karlsson, M., & Rambaree, K. (2023). Managers' Perceptions of Telework concerning Work Environment and Performance. Sustainability, 15, 5845. https://doi.org/10.3390/su15075845

In this study, Korkeakunnas et al. investigated managers' perceptions of telework and its impacts on the work atmosphere and organizational effectiveness. The research is grounded in interviews with seventeen managers from Swedish public and private firms -all of whom have experience leading teleworking employees. The study employs a phonomyography study strategy approach to explore the multifaceted nature of tilework’s influence. The results of this study are relevant to the topic of telework and its implications on organizational dynamics. It offers insights into how telework can lead to enhanced focus on work delivery, changes in employee behavior at the workplace, and positive and negative consequences for team dynamics and decision-making processes. This resource contributes valuable managerial perspectives on the consequences of teleworking in organizations, thus making it pertinent to discussions about organizational sustainability and remote work practices.

Maier, C., Laumer, S., & Weitzel, T. (2022). A Dark Side of Telework: A Social Comparison-Based Study from the Perspective of Office Workers. Business & Information Systems Engineering, 64(6), 793–811. https://doi.org/10.1007/s12599-022-00758-8

This article explores the potential adverse effects of telework on office workers from the perspective of social comparison theory. It investigates how telework can lead to envy and negative emotions among regular office workers, ultimately impacting their job performance and turnover intentions. The idea of "telework disparity" is introduced, which refers to how office staff contrast their workplace conditions to those of their teleworking colleagues and perceive their workmates as slightly better off. The study collected data in a firm with telework arrangements involving 269 participants. The findings demonstrate that perceived telework discrepancy increases envy and job dissatisfaction among office workers, thus leading to heightened turnover intentions and reduced job performance. This research adds to the telework literature by shedding light on the potential downsides of telework. It emphasizes the importance of transparent telework practices and policies to maximize its benefits for employees and organizations. It is a valuable resource for understanding the social dynamics and challenges associated with remote work arrangements, particularly in the coronavirus epidemic.

Martínez Sánchez, A., Pérez, M., de-Luis, P., & Vela Jiménez, M. J. (2007). Telework, human resource flexibility, and firm performance. New Technology Work and Employment, 22(3), 208-223. doi:10.1111/j.1468-005X.2007. 00195.x

This article investigates the relationship between telework, human resource (HR) flexibility, and firm performance. The authors surveyed 156 Spanish firms, revealing that HR development strategies positively correlate with the extent of telework implementation and play a moderating role in the connection between telework and organizational performance. The research highlights that HR development practices are crucial in facilitating telework adoption and amplifying its impact on firm performance. The findings are highly relevant to understanding the complex dynamics between teleworking, HR practices, and business outcomes, thus offering valuable insights for organizations seeking to implement telework effectively and enhance their performance in a flexible work environment.

Moens, E., Lippens, L., Sterkens, P., Weytjens, J., & Baert, S. (2022). The COVID-19 crisis and telework: a research survey on experiences, expectations, and hopes. The European Journal of Health Economics, 23, 729–753. https://doi.org/10.1007/s10198-021-01392-z

This article explores the impacts of the coronavirus crisis on telework experiences, expectations, and employees' perceptions, particularly in the Flemish region. The authors conducted a web survey to gather data on how telework influenced various aspects of employees' lives and careers during the pandemic. They differentiate between typical and extended telework and shed light on the nuanced experiences of employees during this challenging period. The study finds that despite the sudden shift to high-intensity telework, most respondents had positive perceptions of telework, including increased efficiency and reduced burnout risks. Also, the research indicates that many employees anticipate the continued prevalence of telework and digital conferencing even after the pandemic ends. However, concerns about telework's potential impact on promotion possibilities and interpersonal correlations with workmates and employers are also highlighted. This resource is relevant for understanding the evolving landscape of remote work and its implications for employee well-being and organizational dynamics during and beyond the coronavirus crisis.

Okereafor, K., & Manny, P. (2020). Understanding Cybersecurity Challenges of Telecommuting and Video Conferencing Applications in the COVID-19 Pandemic. DOI: 10.6084/m9.figshare.12421049

This article addresses the cybersecurity challenges associated with the rapid adoption of telecommuting and video conferencing during the coronavirus crisis. It explores the benefits of these technologies, such as decreased overhead, heightened productivity, and reduced exposure to infectious illnesses like coronavirus. However, it also highlights cybersecurity's vulnerabilities, threats, and impacts, as the widespread use of telecommuting and video conferencing has led to increased cyberattacks and privacy breaches. This study offers a detailed overview of these cybersecurity hurdles and sheds light on the potential risks and ethical concerns associated with remote work technologies. Given the increasing relevance of telecommuting and video conferencing in today's work environment, this resource is highly relevant for understanding the cybersecurity challenges that organizations and individuals face in remote work and virtual meetings.

References

Becerra-Astudillo, L., Vargas-Díaz, B., Molina, C., Serrano-Malebrán, J., & Garzón-Lasso, F. (2022). I am teleworking in times of a pandemic: An applied study of industrial companies. Frontiers in Psychology, 13, 1061529. https://doi.org/10.3389/fpsyg.2022.1061529

Korkeakunnas, T., Heiden, M., Lohela-Karlsson, M., & Rambaree, K. (2023). Managers' Perceptions of Telework about Work Environment and Performance. Sustainability, 15, 5845. https://doi.org/10.3390/su15075845

Maier, C., Laumer, S., & Weitzel, T. (2022). A Dark Side of Telework: A Social Comparison-Based Study from the Perspective of Office Workers. Business & Information Systems Engineering, 64(6), 793–811. https://doi.org/10.1007/s12599-022-00758-8

Martínez Sánchez, A., Pérez Pérez, M., de-Luis, P., & Vela Jiménez, M. J. (2007). Telework, human resource flexibility, and firm performance. New Technology Work and Employment, 22(3), 208-223. doi:10.1111/j.1468-005X.2007. 00195.x

Moens, E., Lippens, L., Sterkens, P., Weytjens, J., & Baert, S. (2022). The COVID-19 crisis and telework: a research survey on experiences, expectations, and hopes. The European Journal of Health Economics, 23, 729–753. https://doi.org/10.1007/s10198-021-01392-z

Okereafor, K., & Manny, P. (2020). Understanding Cybersecurity Challenges of Telecommuting and Video Conferencing Applications in the COVID-19 Pandemic. DOI: 10.6084/m9.figshare.12421049