Customer Service for Airlines

ELEVEN NN
airlinecustomerservice.csv
Home>Business & Finance homework help>Management homework help> Customer Service for Airlines
category service waiting.time.minutes session.minutes customer.demeanor resolved
Service Phone 3.64740648998984 10.454402086082 Neutral TRUE
Tickets Phone 9.51050599407293 9.2506940115568 Negative TRUE
Service Phone 3.36267450970199 9.65049410151659 Nice TRUE
Tickets Online 17.9323244136398 6.31154461174994 Nice TRUE
Technology Phone 7.80008217906711 11.2352794409206 Negative TRUE
Service Online 6.7477172238034 11.1629775717843 Negative TRUE
Service Phone 6.55703274495158 8.28979657770951 Neutral TRUE
Service Online 11.460445601189 9.4325270206917 Neutral TRUE
Tickets Online 1.23614785046691 9.2347362680093 Negative TRUE
Tickets Phone 0.890699580437982 5.52383012106259 Neutral TRUE
Tickets Phone 9.42825640047554 4.97705755432851 Neutral TRUE
Tickets Phone 14.1265683887643 6.44940110830357 Neutral TRUE
Tickets Online 16.3288351853465 5.73015248866004 Nice TRUE
Tickets Phone 8.04879620628288 7.0232824317531 Neutral TRUE
Tickets Phone 16.6658435170224 6.35560855113632 Neutral TRUE
Tickets Online 15.6547723203911 6.70474152273207 Nice TRUE
Scheduling Change Phone 7.40540573830961 7.97674685656077 Nice TRUE
Technology Phone 8.322751379405 8.32877330312916 Nice TRUE
Tickets Phone 1.03764462136872 6.54781104625397 Neutral TRUE
Tickets Phone 3.65036786297153 6.98988616668313 Nice TRUE
Technology Online 0.990393775178738 11.4547809664642 Negative FALSE
Service Phone 6.42975279608602 9.13380695967111 Nice TRUE
Tickets Phone 3.75641208808526 6.28733340611283 Neutral TRUE
Service Phone 0.878130747396581 10.0900081987723 Nice TRUE
Tickets Phone 3.70691352390554 6.59580304891115 Nice TRUE
Tickets Phone 6.6299003457873 7.80888660673169 Nice TRUE
Technology Phone 15.1867656214047 8.90511378947736 Nice TRUE
Technology Online 1.02681602234443 7.24619996366313 Neutral TRUE
Tickets Phone 8.82750676530975 6.23405476808487 Nice TRUE
Service Phone 6.8162785765458 10.019427299454 Nice TRUE
Technology Phone 8.80470307692005 9.48858054468033 Nice FALSE
Tickets Online 9.77080097510761 11.6424675458966 Negative TRUE
Tickets Phone 8.57822504986742 5.85723672004485 Neutral TRUE
Tickets Phone 9.11911536416077 7.47063464181569 Nice TRUE
Scheduling Change Phone 2.84665537622865 9.2065885151298 Nice TRUE
Service Phone 13.2700715805711 10.9127913204223 Nice FALSE
Tickets Online 6.56288519790635 5.46928956945273 Nice TRUE
Technology Phone 3.97719124056541 8.81030470633749 Neutral TRUE
Technology Phone 5.80392566360644 11.3234068103081 Negative TRUE
Scheduling Change Phone 9.62472985370373 9.30314623288915 Negative TRUE
Technology Phone 7.3539820617748 9.08247667314462 Nice TRUE
Tickets Phone 4.05056032286542 7.35124729239831 Neutral FALSE
Tickets Phone 13.3074491896871 10.1162862100757 Negative FALSE
Scheduling Change Phone 6.67770094488665 6.90727714189286 Neutral TRUE
Tickets Phone 3.34973616424853 5.9132665213033 Neutral TRUE
Service Phone 7.21499640630187 12.0121167682356 Negative TRUE
Scheduling Change Phone 0.881961026333212 7.18176127972791 Nice FALSE
Tickets Online 15.3322834597542 4.72481617675577 Nice TRUE
Tickets Phone 3.91977107032132 5.51259329130436 Neutral TRUE
Service Online 14.6329845130577 8.63440795365539 Neutral FALSE
Tickets Phone 8.97784899310904 5.37832699189101 Neutral TRUE
Tickets Phone 6.55336160853026 6.56817651867658 Neutral FALSE
Service Online 17.0800797463851 8.76144303874562 Nice FALSE
Tickets Phone 3.500907497378 6.52273307273813 Nice TRUE
Scheduling Change Online 1.16004917399929 7.39452331542977 Nice TRUE
Tickets Phone 3.48148640659831 6.60311438895926 Neutral FALSE
Tickets Phone 15.8934009451019 6.5874279849289 Nice TRUE
Scheduling Change Phone 15.5537197721782 7.25276879158847 Nice TRUE
Tickets Phone 0.64670628826748 8.06613985422744 Nice TRUE
Service Phone 6.52601193364473 8.8234887941217 Neutral FALSE
Tickets Phone 6.53995184733714 10.9979994320062 Negative TRUE
Service Phone 1.0037878085097 9.02022759753074 Nice TRUE
Scheduling Change Online 0.99630652975295 7.07754216104476 Neutral TRUE
Service Phone 1.14431689045279 10.5528800957487 Neutral TRUE
Service Phone 3.22688353596631 9.19518021776828 Neutral TRUE
Scheduling Change Phone 13.9351470763459 6.99137238837498 Neutral TRUE
Tickets Phone 14.2956614018601 4.74160828560411 Neutral TRUE
Service Online 7.27827862805978 7.33127285841603 Nice TRUE
Scheduling Change Online 16.5879702464692 7.19040019357187 Nice TRUE
Scheduling Change Phone 7.4379488781398 9.1552614648478 Nice TRUE
Service Phone 2.82223843619012 12.5196635304054 Negative TRUE
Service Phone 14.7161282290916 12.7787627705739 Negative TRUE
Tickets Phone 10.8869764511035 7.24864024681222 Nice FALSE
Service Phone 0.963634867988001 8.63577514449668 Neutral TRUE
Service Phone 3.65356252252778 11.9473832858043 Nice TRUE
Tickets Phone 13.7069699856453 5.7850793482603 Neutral TRUE
Technology Phone 0.987572799139897 6.77034755760437 Neutral TRUE
Tickets Online 15.0518638206204 9.75797585972963 Negative FALSE
Tickets Phone 15.1751986105865 6.60909159025633 Neutral TRUE
Technology Phone 3.59944640847442 10.5300546222415 Negative TRUE
Tickets Phone 15.3996161597874 7.29797645423172 Nice TRUE
Technology Online 8.23154662999888 8.90748732567883 Nice TRUE
Tickets Phone 2.64709680631481 7.69429692585648 Nice TRUE
Tickets Phone 3.46893464111223 9.85867113572068 Negative TRUE
Tickets Online 6.91260677190568 7.13908913171789 Nice FALSE
Tickets Phone 7.92953744924133 9.07657642309023 Negative TRUE
Service Phone 8.49699004476246 10.0104681820121 Nice TRUE
Scheduling Change Online 3.21426130211131 7.87973752714838 Nice TRUE
Tickets Phone 2.37084319721877 10.3949349977638 Negative TRUE
Scheduling Change Phone 4.65409291961554 6.69921670338975 Neutral TRUE
Service Phone 15.1987955101557 8.96638952465749 Neutral TRUE
Service Phone 14.6268485787014 10.4976166577345 Nice TRUE
Technology Phone 13.9950876823645 7.63327494096034 Nice TRUE
Service Online 3.41053313567872 12.0936453651247 Negative TRUE
Technology Phone 3.60014928589005 12.175288237943 Negative TRUE
Tickets Phone 2.4735961886822 6.81287794731369 Nice TRUE
Service Online 1.38903387768732 8.73357422010802 Nice FALSE
Tickets Phone 1.05540885055165 5.67523343913459 Neutral TRUE
Technology Phone 15.8387345873589 13.0095534514091 Negative FALSE
Tickets Phone 7.21478282500832 5.26315055374551 Neutral TRUE
Technology Phone 3.69948051807797 6.9840360672344 Neutral FALSE
Service Online 13.39544975454 7.82729598616408 Neutral FALSE
Technology Phone 15.3974162904156 10.2298724326941 Negative TRUE
Technology Phone 2.22140798551175 7.09595726041987 Neutral TRUE
Tickets Phone 4.15404821262511 5.23425613392026 Nice FALSE
Technology Online 1.0850294724978 7.25234748966621 Nice FALSE
Technology Phone 14.7180149834513 7.65194976982889 Neutral TRUE
Scheduling Change Online 2.76603879284304 6.82355819971164 Nice TRUE
Tickets Phone 17.1222308159677 6.4075840730172 Neutral TRUE
Service Online 7.16023050723222 8.97307268099408 Nice TRUE
Service Phone 14.1703542790122 10.4951836910714 Neutral TRUE
Technology Phone 2.52822748059748 7.85062710838288 Nice FALSE
Service Online 1.14150241054062 9.52132952158365 Nice TRUE
Tickets Phone 2.60771898388073 7.13230262182423 Nice TRUE
Service Online 13.3492717094045 11.7113627460632 Negative TRUE
Service Phone 3.21295819094588 15.4298846886843 Negative TRUE
Tickets Phone 9.11281962409623 10.9562877818612 Negative TRUE
Tickets Phone 15.5812135688201 9.5611552995395 Negative FALSE
Tickets Online 3.76380612698285 6.84085839822406 Neutral TRUE
Tickets Phone 2.75010027220312 6.70913974137561 Neutral TRUE
Tickets Phone 17.1296040203669 6.64188193144375 Neutral TRUE
Tickets Phone 13.4134582646812 10.0809001147898 Negative FALSE
Service Online 17.5137865545188 9.92256396297293 Nice TRUE
Service Phone 9.67738687132321 10.9612821043387 Neutral TRUE
Scheduling Change Phone 13.5690394301048 9.21948262110616 Nice FALSE
Tickets Phone 15.1207817663629 7.01593254396061 Nice TRUE
Service Phone 2.94402149408045 10.2323555353923 Neutral TRUE
Tickets Phone 1.01580374953563 6.85692188286137 Neutral TRUE
Tickets Phone 6.35617599576808 5.45007744946979 Neutral FALSE
Technology Phone 16.4519382993729 7.67365444961534 Neutral TRUE
Tickets Phone 9.05720668405622 8.24536748869288 Negative FALSE
Tickets Phone 9.70150437132317 5.46006763314828 Neutral FALSE
Tickets Online 1.04719217957255 6.03988317436313 Nice TRUE
Service Phone 3.01542354181137 10.7403767788304 Nice TRUE
Technology Phone 7.54670268180993 7.4182401022829 Neutral TRUE
Tickets Phone 14.2925613166592 5.26919414306058 Neutral TRUE
Technology Phone 0.677957170539168 8.06517679745005 Nice FALSE
Tickets Phone 6.12068567710879 7.54257019580955 Nice TRUE
Tickets Phone 16.3908539237706 6.52063755847406 Nice TRUE
Technology Phone 13.9140694609503 7.85338882737164 Neutral TRUE
Service Phone 8.3256788296485 9.59716025407757 Neutral TRUE
Service Phone 7.92645780311187 9.90160289173711 Nice TRUE
Tickets Phone 0.980652317855945 7.29465828844056 Nice TRUE
Service Online 6.33035901602235 13.1474638976497 Negative TRUE
Tickets Online 1.17548469573777 6.44243182132346 Nice TRUE
Tickets Phone 8.14656200601044 6.29676107872687 Nice TRUE
Tickets Online 0.965330695037339 5.47290470769059 Neutral TRUE
Technology Phone 4.40366356563646 7.77263297004785 Neutral TRUE
Tickets Online 6.43933201853375 5.71177857714443 Nice TRUE
Service Phone 7.95511367448727 9.30743451589258 Nice TRUE
Tickets Phone 1.04474215069355 6.91232371245406 Neutral TRUE
Tickets Phone 9.09637383339205 9.90710661732477 Negative TRUE
Service Online 19.3926347477658 8.8300502843167 Nice TRUE
Tickets Phone 8.82674448544302 9.69662169108518 Negative TRUE
Tickets Phone 15.0810965487242 6.79419727354077 Neutral TRUE
Scheduling Change Phone 14.8678288457762 7.48361000768116 Neutral TRUE
Scheduling Change Phone 2.88036318348424 6.95872992635928 Neutral TRUE
Service Phone 3.57851586877126 8.82252347944374 Neutral FALSE
Tickets Phone 7.5402598449351 6.25629613374316 Neutral TRUE
Service Phone 1.04816528414666 9.89460296583561 Nice FALSE
Technology Online 16.899678212138 7.2737884973023 Neutral TRUE
Service Online 6.23777309162341 9.365784640992 Nice TRUE
Tickets Phone 14.5788326002089 5.70946662087931 Neutral TRUE
Tickets Phone 0.860903549769381 4.77526547141783 Neutral TRUE
Technology Phone 2.93849631724982 9.00396137794945 Nice FALSE
Tickets Phone 1.13533980838062 5.73593418607106 Neutral TRUE
Tickets Phone 12.8497159856967 3.95449223956358 Neutral TRUE
Scheduling Change Phone 15.5870611028267 6.22971356126079 Nice TRUE
Tickets Online 16.037525919529 4.96943760137082 Neutral TRUE
Tickets Online 9.40206164812968 6.83547522907485 Nice FALSE
Tickets Phone 0.734720637892139 5.76598917061916 Neutral TRUE
Technology Phone 15.3254949035122 6.48094068800725 Neutral FALSE
Service Phone 7.28991650857239 9.29419498236878 Neutral TRUE
Tickets Phone 15.1731843799476 5.2882431541906 Neutral FALSE
Service Online 0.785162829019083 8.32231525649988 Nice TRUE
Technology Phone 0.993077465644052 6.36632898412505 Neutral TRUE
Service Online 3.11189847452971 9.31910099093313 Nice TRUE
Tickets Phone 15.6839559613898 6.7853282268125 Nice TRUE
Technology Phone 3.6340968517884 7.6582469419115 Neutral TRUE
Tickets Online 18.4399723848306 5.26361320492424 Nice TRUE
Technology Phone 1.40786509851898 7.14990316177249 Nice TRUE
Service Phone 14.7989083874971 9.82193631327993 Nice TRUE
Scheduling Change Phone 7.94314882750114 7.11365225217466 Neutral FALSE
Tickets Phone 3.25586631989327 5.47429337262981 Neutral TRUE
Technology Phone 9.81392744018633 8.11710338209909 Nice TRUE
Service Phone 0.892898771268726 11.2439012155548 Nice FALSE
Technology Phone 8.40503018944401 6.75533684975775 Neutral FALSE
Technology Phone 2.36020337381915 12.3883168556136 Negative TRUE
Scheduling Change Phone 8.84774071129477 8.08132413414127 Nice TRUE
Technology Phone 3.09744672918373 8.03938051741887 Nice FALSE
Tickets Phone 15.7841093271594 8.10461403738267 Nice TRUE
Technology Online 8.17699293992177 7.77835845717432 Nice TRUE
Service Phone 7.70804205384727 9.24639867725588 Nice TRUE
Scheduling Change Online 14.1560305095106 6.41880495528651 Nice FALSE
Tickets Phone 9.42446077081499 7.263863891449 Neutral TRUE
Tickets Phone 3.50307697496373 6.3025154328835 Nice TRUE
Service Phone 1.40134200470765 9.71454195775063 Nice FALSE
Scheduling Change Online 5.80420902038509 6.9040692062871 Nice TRUE
Tickets Online 2.74902836083163 6.40889499318717 Nice TRUE
Service Online 15.8484783448446 8.63768497510571 Neutral FALSE
Scheduling Change Phone 3.31866160513461 6.47392803578573 Nice TRUE
Scheduling Change Online 9.10833005394348 6.0895539452559 Nice FALSE
Tickets Phone 14.0443989917504 5.86366186027991 Nice FALSE
Tickets Online 6.01479354322087 6.12241076222648 Nice TRUE
Tickets Phone 2.69851218809074 9.49866018848956 Negative TRUE
Service Phone 15.8376052052561 10.0343663468798 Neutral TRUE
Service Online 3.96131960960694 9.94750089723981 Nice TRUE
Service Phone 6.71971193629545 10.0375645034798 Nice TRUE
Tickets Online 14.3343085782066 4.54205214481616 Neutral TRUE
Tickets Phone 7.85229273677927 8.23615424103541 Nice TRUE
Service Phone 1.00892973242059 11.8355231793888 Neutral TRUE
Service Online 6.15944594261247 8.1685948972262 Neutral TRUE
Service Phone 3.27503740062416 12.3649346077346 Negative TRUE
Service Phone 7.33356308340909 10.8039947597123 Nice TRUE
Tickets Phone 1.09856003999836 7.83089495869338 Nice TRUE
Tickets Phone 0.91178169348575 7.22138510211749 Nice TRUE
Tickets Phone 2.82132156526065 5.28204382678222 Neutral TRUE
Scheduling Change Phone 17.2306544161518 8.91626581666004 Nice TRUE
Technology Phone 1.02075039131862 7.99121573650421 Nice TRUE
Tickets Phone 14.3988654796038 7.63802945792659 Neutral TRUE
Scheduling Change Phone 7.6676281674572 6.50303571676981 Nice TRUE
Scheduling Change Phone 18.5555784517158 11.0051996874979 Negative FALSE
Tickets Online 15.2550601434092 4.56810619902659 Nice TRUE
Service Phone 5.01794415239838 10.5708751278259 Nice TRUE
Tickets Phone 2.93948595481125 6.7771659099115 Neutral TRUE
Scheduling Change Online 12.136777502589 6.46668610863287 Nice TRUE
Tickets Phone 2.91215573155152 6.47703342158858 Nice TRUE
Tickets Online 9.213228365526 5.8375250232244 Nice FALSE
Service Phone 8.87892708901535 10.1210542783812 Nice TRUE
Scheduling Change Phone 17.0052722149556 8.63091671020428 Nice TRUE
Technology Online 0.917452360533285 6.97217945942287 Nice FALSE
Service Phone 12.7458442539036 9.31074121450146 Neutral TRUE
Tickets Online 7.54176461847218 10.0561136724647 Negative FALSE
Scheduling Change Phone 0.787151605045828 7.15099321240285 Neutral TRUE
Tickets Phone 7.53865597031849 7.40526544409527 Nice TRUE
Tickets Phone 0.823850125007621 7.49857999663599 Nice TRUE
Service Phone 0.906465937773631 10.100142156672 Neutral TRUE
Technology Online 10.0397650122609 7.06356863254413 Nice FALSE
Tickets Phone 1.00257400640194 6.87339691290753 Nice TRUE
Tickets Phone 14.4506667809924 8.64137010496259 Nice FALSE
Service Phone 3.73832084729024 9.17943472075089 Neutral TRUE
Tickets Phone 3.06353035006894 8.88164311357541 Nice TRUE
Technology Phone 7.53901633283542 8.3846522509016 Nice TRUE
Tickets Phone 14.8336111767188 5.15579558984544 Neutral FALSE
Tickets Phone 15.6205138623206 6.15282292259164 Neutral TRUE
Scheduling Change Phone 13.4899693319105 7.82269609898144 Nice FALSE
Tickets Phone 1.11685065229805 5.90086766930514 Neutral TRUE
Service Phone 2.21377737839805 10.9352303507878 Nice TRUE
Tickets Phone 1.09792473879533 7.53994919180606 Nice TRUE
Service Online 2.86296942981581 10.0823956169328 Nice TRUE
Service Phone 8.32473294401059 8.20653311675327 Neutral TRUE
Scheduling Change Online 9.98490660936026 6.81018037296837 Nice FALSE
Scheduling Change Phone 2.95645051689706 7.08151024774699 Neutral TRUE
Tickets Phone 4.4412361019045 8.04392436193904 Neutral TRUE
Scheduling Change Phone 1.06780610171481 7.6174799825279 Nice TRUE
Tickets Phone 14.8784732577274 6.75271672168158 Nice TRUE
Scheduling Change Phone 3.54274702702984 10.1351154625052 Negative TRUE
Service Phone 9.11811414893693 10.3001486990387 Nice FALSE
Scheduling Change Phone 7.51194653972877 5.86528636877687 Neutral TRUE
Scheduling Change Phone 14.1330657816716 7.47549902524802 Nice TRUE
Service Phone 3.54124955543899 12.1543729030323 Negative TRUE
Tickets Phone 0.884166698717821 7.02268037719511 Neutral TRUE
Technology Phone 3.25107146513292 7.46190714437943 Neutral TRUE
Tickets Phone 13.1111740141963 9.98611930648585 Negative TRUE
Service Phone 9.43745369185916 10.1615666105529 Nice TRUE
Service Phone 16.8729106988311 9.14308960223019 Neutral TRUE
Tickets Phone 0.912757136451701 5.01460005004587 Nice TRUE
Technology Phone 1.21801860845267 10.5826122614113 Nice TRUE
Service Phone 3.03125569288725 11.0473502708776 Nice TRUE
Technology Phone 0.696594183109856 12.0560422973931 Negative TRUE
Service Phone 8.25419508569697 7.96237524589946 Neutral TRUE
Tickets Online 3.0859284858159 4.03444856602361 Nice TRUE
Service Online 7.21483998988804 10.8743483209053 Negative TRUE
Tickets Phone 3.14679172124544 6.95832495295866 Nice TRUE
Tickets Phone 13.4383880504869 10.0853088133139 Negative TRUE
Scheduling Change Phone 1.25154730256297 6.74034400039631 Nice TRUE
Service Phone 8.67526152580141 9.14646358265937 Neutral FALSE
Service Phone 10.3062759982021 10.3044155101213 Nice TRUE
Scheduling Change Phone 0.955389451179621 7.96003666781404 Neutral TRUE
Technology Phone 3.10729041891445 7.96368427616756 Neutral TRUE
Service Online 17.3399853683344 9.28474896812 Nice TRUE
Scheduling Change Phone 9.89403422531454 9.10567872264771 Nice TRUE
Tickets Phone 9.77617888679854 5.86992177596648 Neutral TRUE
Service Online 7.16057901991439 8.90577676778792 Nice TRUE
Tickets Phone 4.10398407232072 6.99255757192038 Neutral FALSE
Tickets Phone 8.48660962860524 11.4300178384312 Negative TRUE
Tickets Phone 4.23060171677849 7.2216544076286 Nice TRUE
Service Phone 1.0988278161055 12.2547082708556 Nice TRUE
Tickets Phone 1.24868958936395 5.06316802486799 Neutral TRUE
Service Phone 1.39752413444897 13.8070266618304 Negative TRUE
Service Phone 3.27163688607655 14.2325713509768 Negative TRUE
Scheduling Change Phone 15.4272755088249 5.65432677209319 Neutral TRUE
Service Phone 1.24589417350452 10.8576109022291 Nice TRUE
Tickets Phone 10.0788450657815 9.35591158346332 Negative TRUE
Technology Phone 8.16509763790712 8.868419801707 Nice TRUE
Service Phone 2.94762617242668 9.04271685083167 Neutral TRUE
Service Phone 18.5026095786656 10.4854849108124 Nice TRUE
Tickets Phone 5.69827245025711 7.28237912250139 Nice TRUE
Service Phone 5.45013013576867 9.08044463678831 Neutral TRUE
Tickets Online 6.21048373068894 7.21818341232326 Nice TRUE
Technology Phone 1.21751959562315 12.3479925744001 Negative TRUE
Tickets Online 1.09242123311576 5.62821200317849 Nice TRUE
Service Phone 3.910002117517 8.33980021999937 Neutral TRUE
Service Phone 6.21014814089946 9.34732080440475 Neutral TRUE
Tickets Online 1.05412657214047 6.63385303305927 Nice TRUE
Tickets Phone 7.64132653234375 7.4251431144166 Nice FALSE
Technology Online 15.5120973750882 8.0096456614028 Nice TRUE
Service Phone 1.01096308553955 8.33065715331707 Neutral TRUE
Tickets Phone 1.12468483716592 7.68117163099793 Neutral TRUE
Tickets Phone 14.8190368204573 8.48181578754462 Neutral TRUE
Service Phone 6.31514561349619 9.88771560626132 Nice TRUE
Tickets Phone 8.40167199892753 6.48673469068615 Neutral TRUE
Scheduling Change Phone 6.14324444551787 11.1162542504322 Negative FALSE
Technology Online 18.1337510777382 9.70036520433129 Negative TRUE
Tickets Online 6.45303216716882 5.89646101502447 Neutral TRUE
Service Online 15.7584544179239 9.65456541514889 Nice TRUE
Technology Phone 1.0938582438693 7.69199303192244 Neutral TRUE
Technology Online 2.99554298713218 7.48335992969269 Neutral FALSE
Technology Phone 10.5539850059551 8.15363773942737 Nice TRUE
Scheduling Change Phone 7.03621761619361 7.72565223661146 Nice TRUE
Technology Phone 16.2353618054272 8.42873311782719 Nice FALSE
Service Online 14.7587719926998 8.69186696645296 Neutral TRUE
Tickets Phone 4.18209380750603 9.66485622491842 Negative TRUE
Tickets Phone 8.27115821872885 10.034438855722 Negative TRUE
Tickets Online 8.58275751845534 6.91267403318275 Nice TRUE
Tickets Phone 0.541347822809529 5.97491789799048 Neutral TRUE
Service Phone 14.1472354698901 10.4985307408537 Nice TRUE
Tickets Phone 16.6686104106785 7.53988469505924 Nice TRUE
Tickets Phone 13.3879837427727 6.85607016168235 Neutral FALSE
Technology Online 1.00512002020129 7.21528060931809 Nice TRUE
Tickets Phone 8.55906175040952 5.3603122298633 Nice TRUE
Service Phone 7.39757855759514 9.81569742523426 Neutral TRUE
Tickets Phone 0.982350636970874 5.5076761343713 Neutral FALSE
Tickets Online 0.851408251971342 6.60426657993553 Nice TRUE
Technology Phone 8.95011483402823 8.22216283897036 Nice TRUE
Service Phone 14.5630450068028 11.5964113757283 Nice TRUE
Service Phone 0.787146319065773 10.2626867802332 Neutral TRUE
Service Online 2.69144693046279 9.35287234540125 Nice TRUE
Tickets Phone 8.35499726746735 6.70044992839405 Nice TRUE
Tickets Phone 0.975660430179508 8.16470313396528 Nice TRUE
Tickets Phone 9.80610926004255 5.72608266556343 Neutral FALSE
Tickets Phone 14.8930105623417 10.4386824783569 Negative TRUE
Service Phone 2.8277334936424 9.54509335033879 Neutral TRUE
Technology Phone 1.20274106679227 8.09216654302803 Nice TRUE
Scheduling Change Online 7.32079066706052 5.88949820705199 Nice TRUE
Tickets Phone 7.84154035251901 6.59410508739259 Nice TRUE
Tickets Phone 13.3408630936077 7.84788808319331 Nice FALSE
Tickets Phone 0.89272035170191 5.93254454155654 Nice FALSE
Service Phone 8.49162126966359 11.71831926801 Neutral TRUE
Technology Phone 1.3058065190471 8.2008276022607 Nice TRUE
Tickets Phone 3.92091543380243 7.11925136658753 Neutral TRUE
Technology Phone 7.93091325094517 11.9790671565975 Negative FALSE
Tickets Phone 2.66975661021644 11.2137425616452 Negative TRUE
Service Online 9.53968457609435 8.07605317239534 Neutral TRUE
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Service Online 14.717142099623 10.4517740694586 Nice TRUE
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Scheduling Change Phone 16.1038433931409 7.25608537448765 Nice TRUE
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Scheduling Change Online 15.2599969181677 6.35500260398618 Nice TRUE
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Scheduling Change Phone 1.05500721419938 6.61129811677159 Neutral TRUE
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Scheduling Change Online 8.17327438912053 6.51388611814457 Nice FALSE
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Scheduling Change Online 7.36930371198016 6.69016094477169 Nice TRUE
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Scheduling Change Online 9.26275957579285 7.57046094721466 Nice TRUE
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Scheduling Change Online 7.19014643091538 7.80284183909396 Nice TRUE
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