airline.csv
id Gender Customer Type Age Type of Travel Class Flight Distance Inflight wifi service Departure/Arrival time convenient Ease of Online booking Gate location Food and drink Online boarding Seat comfort Inflight entertainment On-board service Leg room service Baggage handling Checkin service Inflight service Cleanliness Departure Delay in Minutes Arrival Delay in Minutes satisfaction
0 19556 Female Loyal Customer 52 Business travel Eco 160 5 4 3 4 3 4 3 5 5 5 5 2 5 5 50 44 satisfied
1 90035 Female Loyal Customer 36 Business travel Business 2863 1 1 3 1 5 4 5 4 4 4 4 3 4 5 0 0 satisfied
2 12360 Male disloyal Customer 20 Business travel Eco 192 2 0 2 4 2 2 2 2 4 1 3 2 2 2 0 0 neutral or dissatisfied
3 77959 Male Loyal Customer 44 Business travel Business 3377 0 0 0 2 3 4 4 1 1 1 1 3 1 4 0 6 satisfied
4 36875 Female Loyal Customer 49 Business travel Eco 1182 2 3 4 3 4 1 2 2 2 2 2 4 2 4 0 20 satisfied
5 39177 Male Loyal Customer 16 Business travel Eco 311 3 3 3 3 5 5 3 5 4 3 1 1 2 5 0 0 satisfied
6 79433 Female Loyal Customer 77 Business travel Business 3987 5 5 5 5 3 5 5 5 5 5 5 4 5 3 0 0 satisfied
7 97286 Female Loyal Customer 43 Business travel Business 2556 2 2 2 2 4 4 5 4 4 4 4 5 4 3 77 65 satisfied
8 27508 Male Loyal Customer 47 Business travel Eco 556 5 2 2 2 5 5 5 5 2 2 5 3 3 5 1 0 satisfied
9 62482 Female Loyal Customer 46 Business travel Business 1744 2 2 2 2 3 4 4 4 4 4 4 5 4 4 28 14 satisfied
10 47583 Female Loyal Customer 47 Business travel Eco 1235 4 1 1 1 5 1 5 3 3 4 3 1 3 4 29 19 satisfied
11 115550 Female Loyal Customer 33 Business travel Business 325 2 5 5 5 1 3 4 2 2 2 2 3 2 4 18 7 neutral or dissatisfied
12 119987 Female Loyal Customer 46 Business travel Business 1009 5 5 5 5 4 5 5 5 5 5 5 5 5 3 0 0 satisfied
13 42141 Female Loyal Customer 60 Business travel Business 451 1 1 4 1 5 5 4 5 5 5 5 3 5 5 117 113 satisfied
14 2274 Female Loyal Customer 52 Business travel Business 925 2 2 2 2 5 5 4 4 4 4 4 3 4 5 10 0 satisfied
15 22470 Male Loyal Customer 50 Personal Travel Eco 83 3 4 0 3 2 0 2 2 4 2 4 4 5 2 5 2 neutral or dissatisfied
16 124915 Female Loyal Customer 31 Business travel Eco 728 2 5 5 5 2 2 2 2 4 3 3 4 3 2 2 0 neutral or dissatisfied
17 17836 Male Loyal Customer 52 Personal Travel Eco Plus 1075 5 4 5 3 4 5 4 4 3 5 5 4 5 4 0 0 satisfied
18 76872 Female Loyal Customer 43 Personal Travel Eco 1927 3 4 3 1 4 4 5 5 5 3 5 4 5 3 0 0 neutral or dissatisfied
19 64287 Female Loyal Customer 50 Business travel Business 3799 5 5 5 5 4 5 4 4 4 5 4 5 4 5 8 0 satisfied
20 63995 Male Loyal Customer 60 Business travel Business 612 4 4 4 4 2 4 5 5 5 5 5 5 5 5 21 49 satisfied
21 75855 Male Loyal Customer 43 Personal Travel Eco 1437 3 4 3 4 2 3 2 2 4 2 4 4 5 2 0 0 neutral or dissatisfied
22 106181 Male Loyal Customer 55 Personal Travel Eco 302 1 2 4 3 4 4 4 4 1 3 2 4 3 4 0 0 neutral or dissatisfied
23 44304 Male Loyal Customer 25 Business travel Business 1428 4 4 4 4 4 4 4 4 1 5 3 1 5 4 0 0 satisfied
24 82602 Female disloyal Customer 30 Business travel Eco 528 4 3 5 3 2 5 2 2 3 2 3 4 4 2 0 0 neutral or dissatisfied
25 7823 Male Loyal Customer 62 Personal Travel Eco 710 3 5 3 4 2 3 2 2 3 5 5 4 4 2 0 0 neutral or dissatisfied
26 127781 Male Loyal Customer 24 Business travel Business 3680 4 1 4 4 2 2 2 2 5 5 5 5 4 2 0 0 satisfied
27 34501 Female Loyal Customer 22 Business travel Eco 1521 4 1 1 1 4 4 4 4 1 4 1 1 5 4 3 13 satisfied
28 121658 Male Loyal Customer 44 Business travel Business 1543 3 5 3 3 5 4 5 5 5 5 5 5 5 5 0 0 satisfied
29 20219 Male Loyal Customer 51 Business travel Eco 235 4 3 3 3 4 4 4 4 3 2 3 3 4 4 0 0 neutral or dissatisfied
30 67551 Male Loyal Customer 43 Personal Travel Business 1235 1 5 1 1 1 1 4 3 3 1 5 4 3 5 0 0 neutral or dissatisfied
31 48994 Female Loyal Customer 56 Business travel Eco 308 2 3 3 3 5 2 5 2 2 2 2 2 2 2 0 0 satisfied
32 70811 Male disloyal Customer 41 Business travel Eco 624 2 3 2 4 5 2 5 5 4 3 3 1 4 5 0 0 neutral or dissatisfied
33 75241 Male Loyal Customer 22 Personal Travel Eco 1846 4 5 4 4 5 4 5 5 5 4 4 4 4 5 40 68 neutral or dissatisfied
34 12312 Female Loyal Customer 53 Business travel Eco 192 5 2 2 2 3 4 2 5 5 5 5 2 5 4 0 1 satisfied
35 48372 Male Loyal Customer 12 Personal Travel Eco 674 3 4 3 1 1 3 1 1 3 3 5 4 4 1 80 70 neutral or dissatisfied
36 51477 Female Loyal Customer 39 Business travel Business 370 3 3 3 3 2 4 5 4 4 4 4 4 4 5 10 12 satisfied
37 84204 Female Loyal Customer 55 Business travel Business 3169 1 1 1 1 3 5 4 5 5 5 5 3 5 5 73 68 satisfied
38 70990 Female disloyal Customer 32 Business travel Business 802 4 4 4 2 2 4 4 2 4 2 4 3 5 2 0 10 neutral or dissatisfied
39 101991 Female Loyal Customer 40 Personal Travel Eco 628 1 4 1 3 5 1 5 5 3 2 5 5 4 5 4 0 neutral or dissatisfied
40 87447 Female disloyal Customer 42 Business travel Business 373 3 3 3 5 4 3 4 4 3 2 5 5 5 4 0 0 neutral or dissatisfied
41 16112 Male disloyal Customer 24 Business travel Eco 725 4 4 4 2 2 4 2 2 4 2 3 1 5 2 0 4 satisfied
42 16172 Male Loyal Customer 22 Business travel Business 277 3 3 3 3 3 3 3 1 5 4 3 3 2 3 116 177 neutral or dissatisfied
43 106558 Female Loyal Customer 28 Business travel Business 1024 1 1 1 1 4 4 4 4 5 3 5 5 4 4 0 3 satisfied
44 11536 Female Loyal Customer 36 Business travel Eco Plus 267 2 3 3 3 2 2 2 2 1 1 3 4 4 2 59 55 neutral or dissatisfied
45 47773 Female Loyal Customer 62 Business travel Eco 550 5 1 1 1 4 2 1 5 5 5 5 5 5 2 92 90 satisfied
46 70521 Female Loyal Customer 60 Business travel Business 1889 2 2 3 2 3 5 4 5 5 5 5 5 5 3 0 0 satisfied
47 96283 Female Loyal Customer 59 Personal Travel Eco 460 2 5 2 5 3 3 4 5 5 2 4 1 5 2 4 2 neutral or dissatisfied
48 117993 Female Loyal Customer 49 Business travel Business 3295 4 4 3 4 2 5 4 5 5 5 5 5 5 3 0 4 satisfied
49 74703 Female Loyal Customer 44 Personal Travel Eco 1205 2 4 2 3 4 4 3 4 4 2 4 2 4 2 0 0 neutral or dissatisfied
50 110840 Female Loyal Customer 58 Personal Travel Eco Plus 990 3 5 2 3 3 4 5 1 1 2 1 5 1 3 0 0 neutral or dissatisfied
51 88249 Male disloyal Customer 24 Business travel Business 444 4 0 4 2 2 4 2 2 5 3 5 3 5 2 20 32 satisfied
52 125877 Female Loyal Customer 53 Business travel Eco 520 4 2 2 2 3 3 4 4 4 4 4 3 4 3 17 0 satisfied
53 83968 Male Loyal Customer 56 Business travel Eco 321 2 3 4 3 2 2 2 2 2 5 3 3 3 2 0 0 neutral or dissatisfied
54 122719 Female Loyal Customer 30 Business travel Business 651 3 3 4 3 5 5 5 5 4 5 4 3 5 5 0 0 satisfied
55 3949 Male disloyal Customer 27 Business travel Business 764 3 3 3 2 2 3 2 2 2 1 3 3 2 2 30 46 neutral or dissatisfied
56 45542 Male Loyal Customer 27 Business travel Business 566 3 3 3 3 5 5 5 5 4 3 1 1 1 5 0 0 satisfied
57 43742 Female Loyal Customer 67 Personal Travel Eco 626 3 4 3 1 2 4 5 3 3 3 3 3 3 5 0 0 neutral or dissatisfied
58 122093 Female Loyal Customer 32 Personal Travel Eco 130 3 0 3 3 4 3 5 4 2 2 4 5 3 4 3 4 neutral or dissatisfied
59 121454 Male disloyal Customer 36 Business travel Eco 331 2 0 2 1 1 2 1 1 4 3 4 1 3 1 0 0 neutral or dissatisfied
60 738 Male Loyal Customer 44 Business travel Business 158 3 3 3 3 5 4 5 4 4 5 4 4 4 5 66 57 satisfied
61 75235 Female Loyal Customer 70 Personal Travel Eco 1829 1 4 1 1 2 5 5 5 5 1 5 4 5 3 0 0 neutral or dissatisfied
62 88653 Female Loyal Customer 55 Personal Travel Eco 646 3 2 3 4 4 3 4 5 5 3 5 4 5 3 0 3 neutral or dissatisfied
63 26594 Male Loyal Customer 66 Business travel Eco 404 4 1 1 1 4 4 4 4 3 1 3 2 5 4 9 6 satisfied
64 38339 Female Loyal Customer 19 Business travel Business 2738 5 5 5 5 3 4 3 3 5 3 3 1 2 3 0 0 satisfied
65 46063 Female Loyal Customer 53 Personal Travel Eco Plus 964 1 5 1 2 4 4 5 4 4 1 4 5 4 4 6 0 neutral or dissatisfied
66 27957 Male Loyal Customer 22 Business travel Business 1660 2 2 2 2 2 2 2 2 4 3 2 2 4 2 0 0 neutral or dissatisfied
67 17270 Female Loyal Customer 69 Personal Travel Eco 872 2 3 2 2 4 2 3 5 5 2 5 3 5 3 14 0 neutral or dissatisfied
68 87976 Female Loyal Customer 42 Business travel Business 1898 5 5 5 5 5 4 4 5 5 5 5 4 5 3 49 47 satisfied
69 31640 Female Loyal Customer 41 Business travel Business 967 2 2 2 2 2 3 5 4 4 4 4 5 4 5 44 40 satisfied
70 41461 Female Loyal Customer 53 Personal Travel Business 1242 3 4 3 5 3 3 5 1 1 3 1 4 1 4 3 0 neutral or dissatisfied
71 15143 Male Loyal Customer 35 Business travel Business 1042 3 2 2 2 2 4 3 3 3 3 3 3 3 2 0 0 neutral or dissatisfied
72 78136 Female Loyal Customer 54 Personal Travel Business 153 3 5 3 5 2 4 5 2 2 3 2 4 2 5 0 0 neutral or dissatisfied
73 120433 Male Loyal Customer 44 Business travel Business 366 3 3 2 3 2 5 4 4 4 4 4 3 4 4 5 24 satisfied
74 41440 Female disloyal Customer 26 Business travel Eco Plus 913 1 2 2 2 4 2 3 4 3 2 1 1 4 4 0 0 neutral or dissatisfied
75 15963 Female Loyal Customer 44 Personal Travel Eco 528 2 5 2 3 2 5 4 5 5 2 5 3 5 3 0 0 neutral or dissatisfied
76 64303 Female disloyal Customer 24 Business travel Eco 1172 2 3 3 2 5 3 5 5 4 5 5 4 5 5 28 27 neutral or dissatisfied
77 3608 Female Loyal Customer 54 Personal Travel Eco 999 2 4 2 4 4 5 5 5 5 2 5 5 5 4 0 0 neutral or dissatisfied
78 7744 Male Loyal Customer 42 Business travel Eco Plus 489 2 2 2 2 2 2 2 2 4 3 3 1 2 2 0 0 neutral or dissatisfied
79 21276 Male disloyal Customer 36 Business travel Eco 692 1 1 1 4 1 1 1 1 1 5 3 1 2 1 0 0 neutral or dissatisfied
80 58576 Female Loyal Customer 61 Business travel Business 1585 2 2 3 2 1 1 5 3 3 4 3 4 3 4 24 20 satisfied
81 53888 Female Loyal Customer 50 Personal Travel Eco 140 2 4 2 4 4 4 5 2 2 2 2 3 2 5 0 0 neutral or dissatisfied
82 10980 Male Loyal Customer 27 Business travel Business 2729 3 3 3 3 5 5 5 5 4 4 4 5 2 5 44 52 satisfied
83 54151 Male Loyal Customer 55 Business travel Business 1400 3 5 5 5 4 3 2 3 3 3 3 1 3 4 1 0 neutral or dissatisfied
84 115641 Male disloyal Customer 21 Business travel Eco 447 2 2 1 4 1 1 1 1 4 4 3 4 3 1 7 0 neutral or dissatisfied
85 58584 Female Loyal Customer 31 Personal Travel Business 334 2 1 2 4 5 2 5 5 2 4 3 2 4 5 5 0 neutral or dissatisfied
86 50472 Female disloyal Customer 37 Business travel Eco 158 1 2 1 3 1 1 1 1 1 4 3 4 3 1 24 20 neutral or dissatisfied
87 102623 Female Loyal Customer 50 Business travel Business 3696 1 1 5 1 2 4 4 5 5 5 5 4 5 5 9 0 satisfied
88 31533 Female Loyal Customer 21 Personal Travel Eco 846 1 4 1 3 3 1 3 3 5 4 5 4 5 3 9 17 neutral or dissatisfied
89 42287 Female Loyal Customer 53 Business travel Eco 329 1 0 0 3 1 3 3 4 4 1 4 4 4 1 0 0 neutral or dissatisfied
90 70467 Male Loyal Customer 45 Business travel Business 2580 3 3 3 3 3 4 4 5 5 5 5 3 5 4 0 11 satisfied
91 20461 Female disloyal Customer 42 Business travel Eco 84 3 5 3 1 5 3 5 5 5 5 3 5 4 5 0 34 neutral or dissatisfied
92 113346 Male Loyal Customer 59 Business travel Business 3358 3 3 3 3 3 5 4 4 4 4 4 4 4 3 0 0 satisfied
93 115566 Female Loyal Customer 54 Business travel Eco 308 2 1 4 4 5 3 3 2 2 2 2 4 2 1 83 95 neutral or dissatisfied
94 119896 Female Loyal Customer 46 Business travel Business 912 1 1 1 1 2 4 4 4 4 4 4 5 4 4 5 0 satisfied
95 88853 Female Loyal Customer 52 Personal Travel Eco Plus 406 3 4 3 1 2 5 4 2 2 3 2 3 2 4 0 0 neutral or dissatisfied
96 24895 Female Loyal Customer 38 Personal Travel Eco 397 2 5 2 2 5 2 5 5 5 4 4 5 5 5 0 0 neutral or dissatisfied
97 31122 Male Loyal Customer 35 Business travel Business 2409 3 3 3 3 1 4 3 4 4 4 4 3 4 3 0 0 satisfied
98 91231 Female Loyal Customer 41 Personal Travel Eco 545 2 2 2 3 4 2 4 4 1 3 4 1 4 4 0 0 neutral or dissatisfied
99 61426 Female disloyal Customer 40 Business travel Business 2419 2 2 2 3 4 2 4 4 3 2 3 3 5 4 0 0 neutral or dissatisfied
100 68873 Female disloyal Customer 36 Business travel Eco 1061 2 2 2 1 4 2 4 4 1 4 2 4 2 4 13 0 neutral or dissatisfied
101 125701 Male Loyal Customer 67 Personal Travel Eco 899 2 5 2 2 2 2 2 2 5 2 4 5 5 2 0 0 neutral or dissatisfied
102 94999 Female Loyal Customer 38 Personal Travel Eco 293 4 4 4 4 5 4 5 5 2 2 4 4 4 5 5 0 satisfied
103 56694 Female Loyal Customer 50 Personal Travel Eco 1085 3 5 3 2 5 5 5 5 5 3 5 3 5 4 0 0 neutral or dissatisfied