assignment 6

The project’s critical path establishes the longest path in time, from the commencement to the conclusion of a project. The critical path establishes the minimum time necessary for an entire project to be completed. As indicated in the critical path analysis document the project’s critical path is the time taken during the coding and development of the actual system. The time the coding and system development takes is 60 days and this is therefore considered the minimum time within which the project can be completed (Chen & Hsueh, 2018). The coding and development phase is the longest sequence of the project and it includes tasks that must be completed to conclude the project successfully. The minimum expected duration for the completion of the project is therefore 60 days.

It is possible to compress the other activities of the project, activities such as the collection of user and system requirements, the analysis of user and system requirements, the design of the system, the design and presentation of the system’s prototype to the stakeholders, the testing of the end product after coding and the installation of the servers and other networking components into the 60 days period (Chen & Hsueh, 2018). These activities can be handed over to other professionals and they can run concurrently with other tasks to ensure that they are completed within 60 days. In the document, the critical path is highlighted in red to indicate the longest possible time for the completion of a task within the project.

The purpose of this project cost estimate is to determine the amount of money each of the schedules tasks and their respective professionals would cost. The cost estimate would allow the project manager and system developers to have control over the costs and ensure the management of the costs as per the company provided budget (Christensen et al., 2015). The project’s cost estimate is required to be within the 250,000-budget allocated by the company. Below is the total projected costs required to complete the development, implementation and maintenance of the healthcare information management system.

For the IT professional team developing the health management system, their estimated costs goes according to the individual developer’s specification. The human resources cost estimate is as follows:

· System analysts estimated at $50 per hour

· System designers estimated at $ 60 per hour

· .NET developers get paid $80 per hour.

· User Experience/User Interface designers get paid $90 per hour

· Database designers get paid $80 per hour

· Project manager gets paid $100 per hour

· System testers get paid $60 per hour

· System training estimated at $20 per hour

· System changeover estimated at $20 per hour

· Post implementation evaluation $30 per hour

The project requires that .NET professionals work for 100 hours, User experience professionals for 50 hours and the project manager for 100 hours (El-Sawalhi, 2012). The following were the estimated costs for the total number of hours worked by each of the professionals:

· .NET developer, $80 per hour * 100 hours * 4 professionals = $32000

· User experience professionals, $90/hour * 50 hours * 2 professionals = $9000

· Project Manager, $100/hour * 100 hours = $10,000

· System analyst, $50/hour * 20 hours * 2 professionals = $2000

· System designer, $60/hour * 20 hours * 2 professionals = $24000

· Database designer, $80/hour * 20 hours * 2 professionals = $3200

· System tester, 60/hour * 10 hours * 3 professionals = $1800

· System trainers, $20/hour * 4 hours = $80

· System changeover strategy, $20/hour * 200 hours = $4000

· Post implementation evaluator $30/hour * 12 hours * 2 professionals = $720

· Network architecture $120/hour * 100 hours = $12000

· Networking engineer $150/hour * 100 hours = $15000

The total resource cost is therefore is:

$32,000 + $9,000 + $10,000 + $2000 + $24000 + $3200 + $1800 + $80 + $4000 + $720 + $12000 + $15000 = $101170

Hardware Resources

The hardware resources required for the complete implementation of the healthcare information system comprised of the networking infrastructure such as routers, switches, Ethernet cables, servers, secondary storage devices (El-Sawalhi, 2012). The following is the estimated hardware costs for the system development and implementation process:

· Memory (hard disks, ST100DM010 Model) each at $50

· 20 Routers (802.11ac) at $100 each

· Switches (24 port unmanaged) at $70 each

· Ethernet Cables (1km long) at $511

· Database server at $1500

· Network server $1500

The total estimated cost for the hardware resources is as follows

3 hard disks * $50 each + 20 routers * $100 each + 30 switches * 70 each + 1km Ethernet cable at $511 + database server at $1500 + network server at $1500 = $150 + $2000 + $2100 + $511 + $1500 + $1500 = $7761

Software Resources

A decision was made to outsource cloud services to ensure that all the five branches were able to communicate effectively for the purpose of information sharing. The outsourcing option was also decided upon because the physicians were to be allowed access to the system from remote locations such as when they are offering outpatient and home-based treatment to patients (Christensen et al., 2015). All the devices also had to be connected to the internet and specific operating systems were required since the devices currently used by the hospital facilities were considered outdated and did not offer the wireless connectivity options. The following are the estimated costs for the software:

· Windows 10 Operating System preferably the Windows 10 Pro for Workstations at $309

· Microsoft Azure Cloud Resource at $100 monthly

The total estimated cost for the software resources is as follows:

Windows 10 Pro for Workstations at $309 + Microsoft Azure for business at $100/month * 12 months = $12309

Maintenance and Operation Costs

The system would have to be maintained and operated by IT professionals who would be paid on a monthly basis. The following are the estimated maintenance and operational costs:

· System Upgrade $100/month

· System patch ups $50/hour

· System administrator $800/month

· Data entry officers at $600/month

· Database administrator $500/month

· Network administrator $900/month

· Cyber security specialist $700/month

The total estimated costs for system maintenance, operation cost and after implementation processes is as follows:

$100 + $50 * 10 hours + $800 + $600 +$500 + $900 + $700 = $4100

The budget was given by the company for the entire project was $250000 and the projected estimated total costs fell within the company’s budget and there is therefore no need for the company to direct additional financial resources towards the project development and management cause. The estimated costs for the complete development of the project stands at 125,340 United States dollars while the company’s budget was $250000. The above cost estimated were made using the current costs for purchasing IT hardware and software products together with the industry’s acceptable average wages for individual IT professionals (Christensen et al., 2015). It is therefore appropriate to state that the cost updates are real time and accurate according to the project’s development timeline.

[Add introduction of intent and link to MS Project file]

The main aim of this project quality management section is to ensure that the project would exceed the expectations and the needs of the stakeholders. The project team developed a relationship with the project’s main stakeholders, and it came to realization that the project owners and users’ definition of system quality was a system that met all its deliverables (Chillar & Sharma, 2019). In this document, an outline of the steps taken to determine the quality of the system is highlighted as per the project’s main deliverables.

1. Return on Investment

Over a span of 5 years, the monthly and yearly profits of the investment would be recorded and at the end of the period, it would be totaled and used to determine the rate of the project’s return on investment. The return on investment would be calculated using the Ms. Excel spreadsheet program as indicated below (Chhillar & Sharma, 2019). The return on investment is calculated by dividing the profit earned on an investment by the cost incurred during the investment. For instance, assuming that the profits incurred by the system as a result of performance improvements is $240,000 while the cost of investment was $250,000 then the return on investment would be as follows.

ROI = Profit

Cost of Investment

ROI – 240,000

250,000

ROI = 0.96

The return on investment within 5 years would therefore be 0.96. Adjustments can also be made to improve on the performance of a system to increase its return on investment if the results are not desirable.

2. System Usability

The usability of a system can be determined by observing and using questionnaires or conducting surveys to identify the opinions of users concerning the ease and learnability of the system. The results can then be represented using a histogram, indicating the age of individuals and the levels of satisfaction they experience depending on the ease of learning and using the system while using it (Chhillar & Sharma, 2019). The histogram can be developed using the draw.io software. The information represented can be used to determine whether some changes need to be made on the user interface to suit the usability of certain age groups while considering others.

3. System Performance

The performance of a system can be determined using flowchart diagrams. Flowcharts are used to break down a process or system activity. The breakdown of activities enables the pinpointing of system flaws or processes that lead to system lags (Lamine, 2019). The information obtained using flowcharts can therefore be used to make more changes on the system to improve on performance.

Project Quality Tools

1. Check Sheet

Check sheets are used to collect information about the main issues affecting a system and the frequency with which those issues are happening. The information obtained can be used to make adjustments to address those issues.

2. Flowcharts

Flowcharts are used to document the workflow process of a system or project. Flowcharts are used when determining the bottlenecks or breakdowns in a work process. Flowcharts also indicate the steps of a process, clearly providing a picture of how a process would look like, and can also shed light on the issues within the process. Whenever a change or an improvement is made on a process, flowcharts can be used to show them. The flowchart below gives a breakdown of what happens when a patient attends the hospital, up to the time they are diagnosed and prescribed with medications.

Software Used

The main tool that was used in the development of the quality management diagrams was draw.io, Ms. Word and Excel. The flowchart was developed using draw.io web application, the return on investment monitored and calculated using Ms. Excel and the system usability representation done using draw.io histograms.

Advantages and Disadvantages of Each Tool

1. Advantages of Flowcharts

Flowcharts enhances problem solving processes since it helps developers and system auditors to identify problematic issues more efficiently. By creating a visual representation of an issue and its probable resolutions, the testing and maintenance team can be able to understand the problem better (Chhillar & Sharma, 2019). Flowcharts also offer effective analysis possibilities for visually identified problems. It also helps developers to reorganize business processes to improve accountability.

2. Disadvantages of Flowcharts

Flowcharts tend to have logical complexity especially for complex processes. When representing complex processes, flowcharts can appear clumsy and messy. Another disadvantage of flowcharts is that its symbols cannot be typed, and they therefore need expertise in specific software to develop them.

3. Advantages of Check Sheets

The main advantage of using check sheets is that it is useful in the collection of both quantitative and qualitative data for analysis (Lamine, 2019). Check sheets help in the systematic collection and organization of data that is useful in determining the performance of a system and its problems that need to be addressed.

4. Disadvantages of Check Sheets

For auditors who are inexperienced, they may have a hard time communicating in a precise manner, about what they are looking for (Lamine, 2019). Check sheets are also restrictive in nature since they are mostly used to pinpoint the issues experienced by system users.

[Insert your evaluation here]

Lessons Learned

Reflections

Gomes, J., & Romão, M. (2018). Information and Communication Technologies in the Healthcare: Future Trends for Project Success. International Journal of Privacy and Health Information Management (IJPHIM), 6(2), 72-83.

Sligo, J., Gauld, R., Roberts, V., & Villa, L. (2017). A literature review for large-scale health information system project planning, implementation, and evaluation. International journal of medical informatics, 97, 86-97.

Al-Kasasbeh, M., Abudayyeh, O., & Liu, H. (2020). A unified work breakdown structure-based framework for building asset management. Journal of Facilities Management.

Burghate, M. (2018). Work breakdown structure: Simplifying project management. International Journal of Commerce and Management, 3(2).

Hamledari, H., McCabe, B., Davari, S., & Shahi, A. (2017). Automated schedule and progress updating of IFC-based 4D BIMs. Journal of Computing in Civil Engineering, 31(4), 04017012.

Christensen, P., Dysert, L. R., Bates, J., Burton, D., Creese, R. C., & Hollmann, J. (2015). Cost Estimate Classification system-as applied in engineering, procurement, and construction for the process industries. AACE, Inc, 2011.

El-Sawalhi, N. I. (2012). Modelling the parametric construction project cost estimate using fuzzy logic. International Journal of Emerging Technology and Advanced Engineering Website:(ISSN 2250-2459, Volume 2, Issue 4, 2(4).

Chhillar, D., & Sharma, K. (2019, February). ACT Testbot and 4S Quality Metrics in XAAS Framework. In 2019 International Conference on Machine Learning, Big Data, Cloud and Parallel Computing (COMITCon) (pp. 503-509). IEEE.

Lamine, K. (2019). Lean Six Sigma and Performance Metrics. In Lean Manufacturing and Six Sigma-Behind the Mask. IntechOpen.

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