HUMAN RESSOURCE
MGMT 316: Training and Development
What is training?
Provides learners with the ___________________
Designed to improve ___________________________________
What is development?
Involves learning that goes beyond ___________________ and has a more ___________________
Training and Development Process
Why is training important?
Unlikely to select someone who is ready to go on day 1
Training is ___________________
Training makes organizations more competitive by increasing…
and decreasing…
____________
_____________
____________
______________________
______________
___________
Training and Development Process
Needs Assessment
Required to understand ___________________, what needs to be trained, and ___________________
3 steps to conducting needs assessment:
___________________Analysis
___________ Analysis
___________ Analysis
Organizational Analysis
Determine ___________________& compare these to ___________________
Consider how to best address __________________________________
Assess ___________________ to training
Task Analysis
Examines the specific tasks _______________________________
Use a _________________ to uncover this info
Also think about target ___________________
Person Analysis
Identifying the ___________________
Can get this information from:
___________________
___________________
___________________
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Training and Development Process
Establishing Specific Training and Development Objectives
Desired __________________ must be determined
Clear and concise ___________________ must be formulated
Example: Objective of training is to identify acceptable and unacceptable actions in the organization.
Training and Development Process
E-Learning
Training method that utilizes ___________________ to _________ learning
Advantages:
___________________
___________________
___________________
___________________
___________________
Classroom Method
Efficient for ______________________________________
Not effective for ___________________
Allows for real-time discussion
On-the-Job Training
_____________________________________
On-the-Job Training
Most commonly used training method
Learning while doing _____________________________________
Disadvantages:
______________________________
________________________________
________________________________
Role-Playing
Participants respond to ___________________ they encounter in jobs by acting out ___________________
Used to teach:
___________________
___________________
___________________
___________________
Simulations and Virtual Reality Training
Usually useful when on-the-job training is ________
Conditions are ___________________ to actual job conditions
Simulations and Virtual Reality Training
Virtual reality training: a type of computer-based training that uses _____________________________
+ ___________________
+ Highly similar to job conditions
+ ___________________
- Very expensive
Cross Training
Cross-training: educates team members about ___________________ so that they may perform them when another employee or team member is :
___________________
___________________
___________________
Training Delivery Systems
Corporate universities
Colleges and universities
Simulators
Implementing Training and Development Programs
Difficult to find ___________________ who are ___________________
Good implementation gives trainees opportunities for ___________________
___________________ should be provided to employees during training
Reactions
Measures level of ___________________
Good way to quickly and easily ___________________
Learning
Determines what participants have _______
Measure knowledge ___________________ training to be able to make ___________________
Differences attributed to _______________
Behavior
Observing employee behavior to see if training _____________ translates into behavior change ___________________
Transfer of training: extent to which an employee generalizes ___________________ learned in training to the ___________________
Tips for Increasing Transfer
Maximize similarity b/w ___________________
Provide adequate amount of ___________________
Provide different ___________________ for practicing behaviors
Work with ___________________ to monitor job performance
Results
Determines whether training has actually impacted ___________________
comparing _________ before and after training
comparing ___________________ before and after training
Factors that Influence the Success of Training and Development
___________________ support
Shortage of skilled workers
___________________
Learning styles
Blended learning: ___________________________________
Development
What is development?
Involves learning that goes beyond ___________________ and has a more ___________________
Individual Career Development
Career planning: ___________________ whereby an individual sets ___________________ and identifies means to achieve them
Should not only be focused on ___________________
Should evaluate ___________________
Self-assessment and formal methods
Individual Career Development: Self-Assesment Methods
Self-assessment: ________________________________________________
Helps ___________________
Should be a ___________________
Individual responsibility
Individual Career Development: Strength/Weaknesses Balance Sheet
Self-evaluation process
Assists people in becoming aware of their ___________________
Individual Career Development: Likes and Dislikes Survey
Assist individuals in recognizing __________________________________
Identifies ___________________ job qualities
Career Development
Career development: formal approach used by the organization to ensure that people with the ___________________ are available when needed.
Benefits of Career Development
Employee satisfaction with their ___________________
Improved employee ___________________
______________________________________
Can also be used to determine ___________________
Career Development Methods
Employee self-service through ___________________
Company workshops
____________________________________
Mentoring
Mentoring: approach to ___________________ an individual to enhance ___________________
Can be ___________________
Mentor can be located ___________________
Relationship should enhance the individual’s career and create ______________________________________________
Coaching
Coaching: often considered the responsibility of the __________________________________
Coaching involves ___________________ to see why they were selected for a specific role in an organization
Focused more on performance and _________________________________________