Research - 9 Discussion
Logging Data
There are two forms of data logged (there could be others): field notes and interview
transcriptions
It is usually best to write field notes by hand at the site, then type them into the computer
at the end of each day or at least by the next morning. In some cases field notes can be
done at intervals (if writing them openly arouses suspicion or there are other reasons they
cannot be done at the moment of observation). One researcher used the restroom to write
notes every hour--which he reported worked well, except that some may have wondered
why he had to go there so often! People usually write between five and ten handwritten
pages an hour if they are observing carefully.
When observing, write very concretely. Quantitative research speaks of operationalizing
concepts--stating them in observable, countable terms. This is how you write your
descriptions; avoid inferences, generalizations, vague terms. Avoid sophisticated terms
that will obscure what actually occurred ("they interacted" could mean many possible
terms--even mud wrestling!). Get down the details, even if they seem irrelevant at first.
Describe the obvious, because it may be less obvious (and less likely to be remembered)
once you leave the site. Also what is obvious to you may not be obvious to outsiders.
Push yourself to describe actions without evaluating (evaluating, generalizing, inferring
can all occur in the other kinds of notes, but not the field notes section of notes). Students
must often push themselves to get details. If you begin to generalize too early, you may
be recording more your bias that what actually occurs (although you might put something
in the margins of your notes to be recorded separately when you type them up IF the idea
is absolutely overwhelming or if you think you'll forget an important aspect). You need
data from which to generalize, otherwise the results cannot be trusted any more than folk
tales or generalized impressions (but do record impressions later in personal notes or
theoretical notes). One important distinction between research and general experience is
that research relies upon carefully documented data from which conclusions are formed.
Alternative methods of making field notes include making recordings at intervals or, if it
won't be too distracting, talking quietly into a cassette recorder. I even used a camcorder
with special amplified microphone that hung next to my mouth for making verbal field
notes. It worked well, and the tiny compression system in the microphone made it
possible to hear what was happening in the environment as well. You may need to take
period breaks to say your field notes into the cassette recorder. The drawback for
mechancial recordings is that they will need some kind of transcription later (see
comments on transcribing interviews, below). Some are able to take a small laptop with
them to the field site and type in field notes that way. However, many people find typing
on a laptop to be distracting to people at the site, and a single computer crash can destroy
the whole day of data (or more if you didn't back up regularly!).
If nothing--absolutely nothing--is happening, then describe the physical context in
excruciating detail. Look around carefully, even get down on the floor and look at the
floors and walls carefully during "dead times" when absolutely nothing is happening.
Handwritten notes are then typed into the computer when not observing. During the
typing process, some details will probably be recalled that were not written down at the
site--include these. While typing, separate the personal notes, theoretical notes, and
methodology notes from the standard field notes. This can be done by using separate
computer files for each of these, or simply denoted by some code within a single text.
You will probably find that you will add much more to personal notes, theoretical notes,
and methodology notes at this time--good! Time at the site should emphasize events and
descriptions, while the typing time will tend to be more reflective. This reflection is
actually the beginnings of analysis which is a reflective process (a less formal analysis
than the formal approaches to be used near the completion of the study).
Field notes should be typed in a column on one half of the paper (set your margins
accordingly in your word processor). The other half of the paper is for coding and
comments. If you are right handed, the notes should be on the left side of the paper so
you can write in the right column (and vice versa if you are left handed).
Good interviews have lots of open-ended questions, most of which are formed prior to
the interview. I personally like questions that come out of observations better than those
created out of the student's imagination. Sometimes, though, good questions emerge
during an interview because of what has been said by the one interviewed. Usually I'd go
with the flow and ask the emergent questions, if it's appropriate. Transcribing interviews
can be done several ways. Word-for-word transcriptions are probably best, but they are
laborious. If you are well funded, this can be hired out. But there is value in the
researcher listening to interviews, as the researcher may be able to figure out a muffled
word that a transcriptionist cannot. Also, the interviewer may learn how to better
interview by listening to his or her mistakes. It is also possible to use word-for-word
transcriptions of some sections and summarize others when typing up the interviews. It is
also possible to listen to the tape of the interview several times in order to better discover
what sections are important enough to transcribe, which sections need to be summarized,
and which sections should be ignored. But keep the tape--later in the research you may
find that what was not typed was indeed more important than you thought! It is even
possible to code directly from the tape--there are computer programs that allow you to
connect a cassette player or even a videotape player directly to the computer, so that time
markers and even your transcription can be added to the audio or video data.
As with field notes, transcriptions should be typed in a single column with a wide margin
for coding and comments. You can't code well if your field notes are not concrete and
tangible (think "operationalized"). Coding includes categorizations, classifications, and
other kinds of comments about the field notes (you could code your other notes as well,
but people usually do not--generally what you are most concerned about is what
happened at the site). There are many possible things you can code (see Lofland and
Lofland). As you code, think about possible linkages and relationships between the
different codes you use. This thinking will tend to produce more sophisticated codes,
broader or more precise codes. Be sure to record what you are thinking during the coding
process and the thinking that produced new, more sophisticated codes. This is also a form
of analysis which should be carefully described in your theoretical notes. Push yourself to
develop deeper and more revealing/descriptive/accurate categories and codes.
As you code, keep in mind that possible linkages and relationships may also include
confounds to causation. This is a valuable aspect of quantitative research that should be
considered in qualitative reflection. Don't get too bogged down in thinking about
confounds at first--let the ideas flow in your theoretical notes, but especially give this
some thought as you move to more formal analysis near the end of the study. Robert
Rosenthal's writings help in exploring this topic in greater detail.
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