77051m4a
Ewjdpejfepiofjeopfeop[feo[kfe[pflp]efp]eflpelf
Question 1
1. Ch 1) Human capital is the sum of all of the following except:
|
|
|
skills |
|
|
|
knowledge |
|
|
|
general attributes |
|
|
|
equipment |
|
|
|
values |
5 points
Question 2
1. (Ch 1) The strategic approach to OB applies to
|
|
|
the public sector |
|
|
|
the not-for-profit sector |
|
|
|
technical businesses |
|
|
|
education organizations |
|
|
|
All are correct |
5 points
Question 3
1. (Ch 1) High-involvement management organizations compensate associates on
|
|
|
individual performance |
|
|
|
team performance |
|
|
|
business performance |
|
|
|
group performance |
|
|
|
all are correct |
5 points
Question 4
1. (Ch 2) In a truly inclusive workplace, everyone feels________.
|
|
|
motivated |
|
|
|
valued |
|
|
|
unmotivated |
|
|
|
under-valued |
|
|
|
both motivated and valued |
5 points
Question 5
1. Ch 2) _________ can be defined as a characteristic of a group where differences exist on one or more relevant dimensions.
|
|
|
Orientation |
|
|
|
Diversity |
|
|
|
Inter-personal differences |
|
|
|
Intra-personal differences |
|
|
|
Intra-group differences |
5 points
Question 6
1. (Ch 2) Diversity Management Programs:
|
|
|
target some associates |
|
|
|
target some of the more prominent associates |
|
|
|
target all associates |
|
|
|
target the seasoned associates |
|
|
|
target the underrepresented associates |
5 points
Question 7
1. (Ch 3) In a global economy _______ move freely across national borders.
|
|
|
products |
|
|
|
services |
|
|
|
people |
|
|
|
financial capital |
|
|
|
all are correct |
5 points
Question 8
1. (Ch 3) The three types of risks firms face when expanding into international markets are political, economic, and _______.
|
|
|
Civil |
|
|
|
Currency decline |
|
|
|
Terrorism |
|
|
|
Managerial |
|
|
|
None are correct |
5 points
Question 9
1. (Ch 3) International teams that largely rely on electronically mediated communication to coordinate and accomplish their work are referred to as:
|
|
|
long-distance work teams |
|
|
|
distance challenged teams |
|
|
|
virtual electronic teams |
|
|
|
cross-distance teams |
|
|
|
transatlantic teams |
5 points
Question 10
1. (Ch 4) The ________ occurs when a person makes a general assessment of another person and then uses this impression to interpret everything the person does.
|
|
|
Fundament Attribution Error |
|
|
|
Social Learning Theory |
|
|
|
Operant Condition Theory |
|
|
|
Halo Effect |
|
|
|
Self-Serving Bias |
5 points
Question 11
1. (Ch 4) OB Mod is also referred to as:
|
|
|
Management training |
|
|
|
Management motivation |
|
|
|
Performance management |
|
|
|
Reinforcement management |
|
|
|
Extinction management |
5 points
Question 12
1. (Ch 4) The process of deciding what caused a behavior is known as:
|
|
|
attribution |
|
|
|
overlearning |
|
|
|
perception |
|
|
|
internal perception |
|
|
|
external perception |
5 points
Question 13
1. (Ch 5) ________ is the degree to which an individual is outgoing and derives energy from being around other people.
|
|
|
Introversion |
|
|
|
Extraversion |
|
|
|
Agreeableness |
|
|
|
Conscientiousness |
|
|
|
Openness |
5 points
Question 14
1. (Ch 5) The Big _________ traits have been used to predict job and team performance.
|
|
|
Two |
|
|
|
Three |
|
|
|
Four |
|
|
|
Five |
|
|
|
Six |
5 points
Question 15
1. (Ch 5) Individuals with emotional intelligence typically display all of the following EXCEPT:
|
|
|
self-awareness |
|
|
|
motivation |
|
|
|
empathy |
|
|
|
social skills |
|
|
|
hostility |
5 points
Question 16
1. (Ch 6) Most motivation theories can be separated into two categories:
|
|
|
content and process theories |
|
|
|
perception and content theories |
|
|
|
perception and process theories |
|
|
|
cognitive and content theories |
|
|
|
cognitive and process theories |
5 points
Question 17
1. (Ch 6) The most basic level of need in Maslow’s hierarchy is:
|
|
|
safety needs |
|
|
|
physiological needs |
|
|
|
social needs |
|
|
|
esteem needs |
|
|
|
self-actualization needs |
5 points
Question 18
1. (Ch 6) When setting goals, managers should address:
|
|
|
goal difficulty |
|
|
|
goal specificity |
|
|
|
goal commitment |
|
|
|
feedback |
|
|
|
all of these |
5 points
Question 19
1. (Ch 7) _______ is the feeling that one’s capabilities or needs do not match the demands or requirements of the job.
|
|
|
Eustress |
|
|
|
Role Conflict |
|
|
|
Role ambiguity |
|
|
|
Job Stress |
|
|
|
Chronic Stress |
5 points
Question 20
1. (Ch 7) People with a Type A personality are:
|
|
|
patient |
|
|
|
competitive |
|
|
|
aggressive |
|
|
|
both competitive and aggressive |
|
|
|
both patient and competitive |