TEAM LEAD group discussions & self-assessment of Leadership Skills
Chapter 10 – Values, Diversity & Leadership
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Complete Personal Values
Self Assessment
What are Values?
Generalized beliefs and behaviors that are considered by an individual or group to be important
Why are Values important to an organization?
Relationships between leaders and members are based on shared values
Employees learn organizational values by observing leaders
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Values Based Leadership
“Values are the anchors we use to make decisions so we can weather a storm. They keep us aligned with our authentic self. They keep us true to ourselves and the future we want to experience.” Richard Barrett
http://www.valuescentre.com/docs/ValuesBasedLeadership.pdf
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Written Values Statement
Values and ethics can be set forth in writing
Written documents have the advantage of explicitly stating the organization’s position on ethical and moral issues
These can serve as building blocks for culture creation
So…..
Who creates an organization’s
values statement?
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Next BIG question –
How does an organization (or you as a leader) help people make the connection between the espoused values and their behaviour or enacted values (or – how do you get the “values on the wall to be lived in the hall”
Richard Barrett - http://www.youtube.com/watch?v=QNt7LsF0YrA
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Values Based Leadership and
the Triple Bottom Line
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Values Based Leadership Resources
Todd Thomas Institute at Royal Roads University on Values Based Leadership
http://www.royalroads.ca/programs/faculties-schools-centres/todd-thomas-institute/
General Info http://jobfunctions.bnet.com/abstract.aspx?docid=138400
Values Based Business Network, Victoria, BC http://www.vbnetwork.ca/
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Diversity
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“Human diversity makes tolerance more than a virtue; it makes it a requirement for survival.”
Rene Dubos
The inclusion of all groups at all levels in an organization
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Group Discussion
Define diversity in the workplace
List the various forms of diversity
What are the advantages and disadvantages of a diverse workplace?
As a leader, what is your role regarding diversity?
Write a values statement related to diversity.
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Diversity is…
Any characteristic that serves as a basis for social categorization and self-identification
Includes:
Race, ethnicity
Religion
Gender
Age
Language, dialect
Sexual orientation (GLBT)
Diversity is the inclusion of all groups at all levels in an organization
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Diversity
Advantages
Disadvantages
Understanding and meeting the needs of diverse customers = advantage in a global marketplace
Diverse groups are more creative and innovative than homogeneous work groups
Fair, inclusive & humane
Creating a culture of acceptance requires major, systematic, company-wide, planned change efforts, which are typically not part of standard affirmative action plans.
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Achieving Diversity
All employees are given equal opportunities to contribute their talents, skills, and expertise
Contributions are used without regard to race, gender, ethnic background, etc.
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Values & Culture
From a cultural perspective – what’s the difference between valuing individualism vs. collectivism?
Where would Canada fall along this line?
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Values across cultures - Individualism vs. Collectivism
Peru
Chile
Italy
Portugal
Turkey
Canada/
U.S.A.
Japan
Egypt
Korea
France
China
Zimbabwe
Mexico
Hong
Kong
Taiwan
Collectivism
High
Low
Individualism
High
Low
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Cultural Values - Power Distance
The degree that people accept an unequal distribution of power in society
High = authority is highly regarded and adhered to
Low = seen as more equal
Japan
Israel
Canada
Venezuela
High Power Distance
Malaysia
Low Power Distance
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Cultural Values - Uncertainty Avoidance
High U. A.
Low U. A.
Japan
Greece
Canada
Low uncertainty avoidance = tolerate ambiguity, risk and the unknown
High uncertainty avoidance =
feel threatened by ambiguity and uncertainty; avoid risk and the unknown
Italy
Singapore
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Cultural Values – short term to long term orientation
Short term – derives from values that express a concern for maintaining personal happiness and living for the present. (more individualistic), i.e. North American
Long term – future oriented and less inclined to demand immediate returns on their investments (more collectivist ), i.e. Asian cultures
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Cultural Values – Masculinity & Femininity
Masculinity – culture that emphasizes assertiveness and a competitive drive for money and material objects (Japan, Italy)
Femininity – culture that emphasizes developing and nurturing personal relationships and a high quality of life (Sweden, Denmark)
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Achieving Diversity
Obstacles
Policies
and
Practices
Ethnocentrism
Glass
Ceiling
Unfriendly
Work
Environment
Stereotypes
and
Prejudice
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Summary
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