1.1 Give examples of how business performance can be evaluated (AC3.1) (approx 500 words)

Resources & Bibliography Handout: 5CHR

Core textbook: Taylor, S & Woodhams) Studying Human Resource Management, CIPD, 2012

Centralised/decentralised HR: http://www.learnmanagement2.com/centraliseddecentralised.htm OECD,

2005, OECD SME and Entrepreneurship Outlook: 2005, OECD Paris

Reference for Business, Encyclopedia of business 2nd Edition: http://www.referenceforbusiness.com/management/Log-Mar/Management-Levels.html

Internet article on Mintzberg’s ten management roles:

http://www.mindtools.com/pages/article/management-roles.htm

Internet article on Fayol’s management roles:

http://www.provenmodels.com/4

Katz, R. (1986) ‘Skills of an effective administrator’, Harvard Business Review, March/April, vol. 64, issue 2, p. 198

Internet articles on span of control: http://www.tutor2u.net/business/gcse/organisation_span_of_control.htm

http://www.selfgrowth.com/articles/Span_of_Control_in_an_Organization.html

Stephen Taylor, Contemporary issues in HRM, CIPD 2011

CIPD factsheet, History of HR and the CIPD, December 2012:

http://www.cipd.co.uk/hr-resources/factsheets/history-hr-cipd.aspx

CIPD survey report: The changing HR function, (2007):

http://www.cipd.co.uk/binaries/chnghrfunc.pdf

Internet articles on the Ulrich Model of HR delivery:

http://www.hrmagazine.co.uk/hr/features/1020649/exclusive-the-competencies-inspire-hr-professionals-2012

http://www.cipd.co.uk/hr-resources/factsheets/hr-business-partnering.aspx

CIPD factsheet, HR shared services centre, September 2016:

http://www.cipd.co.uk/hr-resources/factsheets/hr-shared-service-centres.aspx

Internet articles on change management:

http://www.cipd.co.uk/hr-resources/factsheets/change-management.aspx

http://www.cipd.co.uk/hr-resources/practical-tools/change-approaches-building-capability-confidence.aspx

Internet articles/podcast on globalization:

http://www.scribd.com/doc/24364806/How-Globalization-Affects-HRM

Internet articles on competiveness in industries:

http://www.simplehrguide.com/hr-role-in-globalization.html

http://www.ehow.com/info_8568053_effects-globalization-human-resource-management.html

http://www.cipd.co.uk/NR/rdonlyres/2967813B-58DC-4FE1-94A5-C4B1E6B4C372/0/CIHRMsamplechapterwcopyright.pdf

Internal and external influences on HRM:

http://www.tutor2u.net/business/people/hrm_influences.asp

Force-field analysis – article and video:

http://www.mindtools.com/pages/article/newTED_06.htm

SWOT analysis: http://www.mindtools.com/pages/article/newTMC_05.htm

CIPD factsheet, SWOT analysis, November 2010:

http://www.cipd.co.uk/hr-resources/factsheets/swot-analysis.aspx

CIPD factsheet, PESTLE analysis, November 2010:

http://www.cipd.co.uk/hr-resources/factsheets/pestle-analysis.aspx

Porter’s 5 Forces – article and video: http://www.mindtools.com/pages/article/newTMC_08.htm

Internet article (PPT) covering business analysis tools: http://www.slideshare.net/milesweaver/analysing-the-external-environment-of-business-ie-general-competitive

Demographic trends: http://www.cgdev.org/doc/Demographic_and_Development/DD_background_12_10_08.PDF

CIPD factsheet, Employment Law – EU influence, October 2011:

http://www.cipd.co.uk/hr-resources/factsheets/employment-law-eu.aspx

Gulf Cooperation Council (GCC) an explanation: https://www.britannica.com/topic/Gulf-Cooperation-Council

CIPD research report, shaping the Future:

http://www.cipd.co.uk/binaries/5287STFfinalreportWEB.pdf

Internet articles on the importance of financial awareness:

http://www.hrmagazine.co.uk/hr/features/1020649/exclusive-the-competencies-inspire-hr-professionals-2012

http://www.cipd.co.uk/NR/rdonlyres/A947FE97-441E-46B1-803C-CE4FE06B38EC/0/1843980037SC.pdf

http://www.chsalliance.org/files/files/Resources/Tools-and-guidance/CHS-Alliance-HR-metrics-dashboard-toolkit.pdf

Kleynhans, Markham, Aswegan & Pilbeam, Human Resource Management – Fresh Perspectives– Prentice Hall (SA) 2006

CIPD factsheet, Strategic Human Resource Management, July 2012:

http://www.cipd.co.uk/hr-resources/factsheets/strategic-human-resource-management.aspx

CIPD factsheet, Sustainable organisational performance, July 2012:

http://www.cipd.co.uk/hr-resources/factsheets/sustainable-organisation-performance.aspx

Guide of developing HR strategy: http://humanresources.about.com/od/humanresourcesstrategic/qt/Human-Resources-Department-Business-Plan.htm

CIPD research report, corporate social responsibility and HR’s role: http://www.cipd.co.uk/NR/rdonlyres/D5E6B917-DBC7-4326-A651-1EE17ADE976B/0/csr_hr_role.pdf

Harvard Business Review, Aligning HR strategy to business strategy: http://blogs.hbr.org/cs/2012/07/why_hr_still_isnt_a_strategic_partner.html

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