Working with People on Projects

Lab 5 Chapter 5: Working with People on Projects Name: Answer each question below. Please bold your answers. Chapter 5, Section 1 Exercises 1. Ability to sense and understand emotions is called _____ _______ (two words). 2. A personality assessment tool that is commonly used that identifies preferences between pairs of terms is the MBTI, or more commonly known as the ________-________. 3. What is emotional intelligence? 4. What do the letters INTJ stand for in a Myers-Briggs personality profile? 5. How does delegation involve the organization and its people? Chapter 5, Section 2 Exercises 1. A type of trust that is formed by observing that a person's truthfulness is supported by observable facts is called ________ _________ (two words). 2. A type of trust that is formed by knowing that the other person would not risk the penalties for being untruthful is called the high cost of ________. 3. A type of trust that is formed by knowing that the other person is acting in his or her own self-interest is called ___-________ trust. 4. A type of trust that is formed by evaluating a person? motives and concluding that they are not hostile is called an attribute of ________________. 5. To create trust, a manager should align official goals with ______ goals. 6. The Humm Factor is a method to collect ________ information about a project that indicates the gut feeling that the project team has about a project. 7. A short statement about the project that captures its purpose and character that could be relayed in less than a minute is called an _________ story. 8. How does lack of trust affect filtering of information, and how does that affect the project? 9. What are four types of trust? 10. How can a manager create trust? 11. What are three main meeting types and what are their characteristics? 12. How do functional, cross-functional, and problem-solving teams differ from each other? 13. What is the purpose of...