Wizard Corporation
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Wizard Corporation has analyzed their customer and order handling data for the past year and has determined the following costs:
Order processing cost per order $7
Additional costs if order must be expedited (rushed) $10.00
Customer technical support calls (per call) $12
Relationship management costs (per customer per year) $1200
In addition to these costs, product costs amount to 75%
In the prior year, Wizrd had the following experience with one of its customers, Chester Company:
Sales $15,000
Number of orders 160
Percent of orders marked rush .70
Calls to technical support 80
Required:
Calculate the profitability of the Chester Company account.
12 years ago
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- wizard_corporation.xlsx