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THE ATTACHMENT IS THE CASE STUDY THAT YOU NEED TO READ IN ORDER TO ANSWER THE FOLLOWING QUESTIONS BELOW:

After your review, please answer the following questions and formulate them into an APA formatted paper:

1. How important were the NYCAPS and CityTime Projects for New York City? What were their objectives? What would have been their business benefits?
2. Evaluate the key risk factors of both projects?
3. Classify and describe the problems each project encountered as the NYCAPS and CityTime systems were being implemented. What management, organization, and technology factors caused those problems?
4. Describe the steps you would have taken to control the risk in these projects.
5. What were the similarities and differences in the management of both projects?
6. What was the business impact of these botched implementations? Explain your answer.
7. Describe the steps that should have been taken to prevent negative outcomes in these projects.
8. Do you believe the project problems were mostly IT-related, or do you think that poor leadership and planning caused the catastrophes? Explain.

Protocol:

1. Write in APA format
2. Each item will have a proper APA heading
3. Response to each of the 1-8 items above must be at least 150 words
4. The paper must have at least five (5) reputable sources with proper citations from these sources
5. Please submit by the due date