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Selling Today, Ch. 15

 

Need a 200 minimum with reference for each of the items below. Due 2/22

 

Servicing the Sale and Building the Partnership

 

Explain how to build long-term partnerships with customer service

 

Describe current developments in customer service

 

List and describe the major customer service methods that strengthen the partnership

 

Explain how to add value with expansion selling

 

 

Explain how to deal effectively with complaints

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    Prof_Marcos A.
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