The _ process involves a series of steps taking corrective action on nonperformance issues.

Question 1 of 20

1.0 Points

A.employee empowerment

B.career development

C.implied contract

D.progressive discipline

E.criteria development

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Question 2 of 20

1.0 Points

_ refers to an employee's telling the public about ethical or legal violations of their organization.

A.Rightsizing

B.Cyberloafing

C.Whistleblowing

D.Absconding

E.Documenting

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Question 3 of 20

1.0 Points

Monitoring of employee postings on external websites is acceptable only when conducted under the consent of employees.

A.True

B.False

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Question 4 of 20

1.0 Points

The purpose of a union is to give collective bargaining power to a group of individuals.

A.True

B.False

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Question 5 of 20

1.0 Points

An organization of employees formed to bargain with an employer is called a(n) _.

A.club

B.clique

C.union

D.outgroup

E.franchise

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Question 6 of 20

1.0 Points

With a public policy exception, an employer may not fire an employee if it would violate the individual state's doctrine or statute.

A.True

B.False

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Question 7 of 20

1.0 Points

In interest based bargaining, each party comes to the table with a list of demands it wants met.

A.True

B.False

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Question 8 of 20

1.0 Points

Incorrect job design is an internal factor influencing performance.

A.True

B.False

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Question 9 of 20

1.0 Points

_ is an exception to employment-at-will in which an employer may not fire an employee if it would violate the individual state's doctrine or statute.

A.Public policy exception

B.Implied contract exception

C.Wrongful discharge exception

D.Constructive discharge exception

E.Good faith and fair dealing exception

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Question 10 of 20

1.0 Points

Prescription drug abuse is included in the purview of substance abuse at work.

A.True

B.False

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Question 11 of 20

1.0 Points

_ is the process in which the third party facilitates the resolution process, but the results of the process are not binding for either party.

A.Arbitration

B.Mediation

C.Termination

D.Dissolution

E.Peer resolution

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Question 12 of 20

1.0 Points

When the employee decides to leave the organization without resigning and following the normal process, he/she is said to be absconding.

A.True

B.False

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Question 13 of 20

1.0 Points

A nonfraternization policy restricts managers from socializing with nonmanagement employees.

A.True

B.False

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Question 14 of 20

1.0 Points

In which of the following situations could an employee's performance issues be attributed to external factors?

A.Nellie Riles has been called by her supervisor for a disciplinary meeting over her tendency to waste time using the Internet at work.

B.Malcolm Barnes has been assigned to three different supervisors in quick succession in the three months he has spent in the company because of conflicts at work.

C.Carl Torres takes frequent breaks to receive phone calls at work and this results in his failing to meet daily targets and delaying work schedules.

D.Jeremy Jones was a social drinker but after joining the sales division of a highly competitive firm, he began drinking after work with his colleagues every day, which has affected his performance adversely.

E.Aaron Wood has been requesting his supervisor repeatedly to replace the obsolete machinery on their production floor, but no action has been taken yet.

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Question 15 of 20

1.0 Points

Which of the following HRM processes has a direct role to play in disciplinary actions owing to noncompliance with rules and meeting performance expectations?

A.Preemployment testing

B.Selection and recruitment

C.Performance appraisal

D.Training and development

E.Compensation

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Question 16 of 20

1.0 Points

The Patriot Act requires organizations with more than one-hundred employees to give employees and their communities at least sixty days' notice of closure or layoff affecting fifty or more full-time employees.

A.True

B.False

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Question 17 of 20

1.0 Points

A wrongful discharge means the employee resigned, but only because the work conditions were so intolerable that he or she had no choice.

A.True

B.False

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Question 18 of 20

1.0 Points

Which of the following is the definition of discipline?

A.It is the process of an employee choosing to leave the organization.

B.It is the process of reducing the total size of employees, to ultimately save on costs.

C.It is the process of providing fair treatment to employees.

D.It is the process that corrects undesirable behavior.

E.It is the process by which an employee tells the public about ethical or legal violations of his/her organization.

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Question 19 of 20

1.0 Points

Which of the following statements is true with regard to discipline?

A.The disciplinary process ultimately aims at helping employees meet performance expectations.

B.The goal of the discipline process is to punish employees for their lack of discipline.

C.Supervisors must apply discipline procedures even if they have not documented the employee actions that necessitated them.

D.Once established, disciplinary rules should not be altered or revised because this reduces their effectiveness.

E.If an employee in unaware of a rule, action cannot be taken against the employee for transgressing it.

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Question 20 of 20

1.0 Points

An employee's act of leaving the organization without resigning and following the normal process is called _.

A.rightsizing

B.arbitrating

C.whistleblowing

D.absconding

E.cyberloafing

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