Multiple choice

Question 1  

All of the following are suggestions from Watson Wyat for improving the image and effect of performance management EXCEPT: 

A. put off the difficult decisions. 

B. eliminate “HR-speak.” 

C. develop a performance culture. 

D. set appropriate decisions. 

Question 2  

Because it is often costly, which of the following methods is generally used only for exceptionally important jobs? 

A. Rating by a committee of supervisors 

B. Rating by coworkers 

C. Rating by someone outside the job setting 

D. Rating by subordinates 

Question 3  

All of the following are features of a behaviorally anchored rating scale EXCEPT: 

A. six to 10 performance dimensions are identified and defined by raters and the person being rated. 

B. the dimensions are anchored with positive and negative critical incidents. 

C. the wording on the form contains jargon commonly used by the person being rated. 

D. ratings are fed back using the terms displayed on the form. 

Question 4  

The behavioral observation scale developed by Latham uses the __________ technique to identify a series of behaviors covering the domain of the job. 

A. critical incident 

B. self-evaluation 

C. field review 

D. peer review