Multiple choice

1. In a legal determination of whether discrimination has occurred, the ____ is most important. 

psychological impact on the worker

state jurisdiction in which the alleged discrimination occurred

outcome of the practice on employees

intent to discriminate of the employer

2. The ____ allows victims of intentional discrimination on the basis of sex, religion, or disability to receive both compensatory and punitive damages. 

Civil Rights Act of 1991

Americans with Disabilities Act

Title VII, Civil Rights Act of 1964

Executive Order 11246

3. Changes in U.S. demographics affects all of the following EXCEPT 

consumer demand for products and services.

employee desire to have traditional, stable workplace policies and practices.

the need for creative and flexible management.

the number and quality of potential employees.

4. ____ identifies paths and activities for individual employees as they develop within the organization. 

Staffing

HR development

Equal Employment Opportunity

Career planning