Multiple Choice

Trait theory is insufficient for identifying effective leaders because
1. not all leaders possess desirable traits
2. it fails to address situational variables
3. it was replaced by behavioral theory
4. charisma cannot be learned
5. all of the above
Question 2
Leadership is sometimes irrelevant.
  True
  False
Question 3
Open-book management teaches employees
1. communication skills
2. financial skills
3. motivation skills
4. all of the above
5. none of the above
Question 4
The innovative organization is characterized by its ability to synthesize unique ideas.
  True
  False
Question 5
The idea that managers can sequentially mold employees behavior is known as
1. motivation
2. shaping
3. discipline
4. positive reinforcement
5. all of the above
6. none of the above
Question 6
Personality includes thoughts, feelings and behaviors.
  True
  False
Question 7
Mavericks should be encouraged not discouraged.
  True
  False
Question 8
The role of the leader is to
1. create a team of leaders
2. get results
3. practice self-management
4. constantly learn more about themselves, the workers and the situation
5. all of the above
Question 9
Culture change most likely occurs when
1. culture is strong
2. the organization has a long history
3. the CEO position is stable
4. the organization is medium to large size
5. all of the above
6. none of the above
Question 10
Perception represents self-reality.
  True
  False
Question 11
The antidote for social loafing is identifying individual effort.
  True
  False
Question 12
Some people are just not motivated.
  True
  False
Question 13
Openly communicating the cost of stealing is an example of which type of control?
1. employee discipline
2. feedforward
3. concurrent
4. feedback
5. open-book management
6. none of the above
Question 14
Expert power is the same as authority.
  True
  False
Question 15
The belief that the organization values employee contributions is called
1. job satisfaction
2. job involvement
3. effective management
4. perceived organizational support
5. values reinforcement
Question 16
A high need to achieve does not necessarily lead to being a good manager, especially in large organizations.
  True
  False
Question 17
Older workers tend to resist change more than younger workers.
  True
  False
Question 18
Employees who have an external locus of control tend to have high job satisfaction and performance.
  True
  False
Question 19
Innovative companies tend to tolerate risk, conflict and goal ambiguity.
  True
  False
Question 20
The first global factor for contributing to employee engagement is
1. pay and benefits
2. work-life balance
3. promotion opportunities
4. type of work
5. respect
6. co-workers
7. learning and development
8. office romance
Question 21
Which of the following EI definitions is not correct?
1. self-management is the ability to control your emotions and impulses
2. awareness of others' feelings is called empathy
3. persistence in dealing with mistakes and failure is self-motivation
4. awareness of your own feelings is self-awareness
5. managing the emotions of others is social skill
6. all of these are correct
Question 22
To be fair, managers should use the same rewards for different employees for the same level of performance.
  True
  False
Question 23
Interesting work is important to most workers regardless of their national culture or origin.
  True
  False