1. Which was NOT recommended as a guideline for transformational leaders?  

ask followers to place their trust in the special ability of the leader

express confidence that followers will be able to attain the vision

remind followers use dramatic, symbolic actions to emphasize key values in the vision

empower followers to find effective ways to attain the vision

 

2. Which was recommended for leaders when communicating the vision?  

set a concrete deadline for attaining key aspects of the vision

explain in a general way how the vision can be attained

remind followers about the obstacles so they do not become complacent

offer incentives to followers for their help in attaining the vision

 

3. Which of the following is LEAST likely to be a reason for resistance by employees to a proposal by top management to change the current strategy?  

a climate of distrust in the organization

the fear of losing status and power

cynicism about the feasibility of the proposed change

resentment of external dependencies

 

4. What type of culture is most likely to facilitate long-term performance by an organization in a turbulent environment?  

a culture that strongly supports the current competitive strategy

a culture consistent with the values of the most powerful subunit

a culture that emphasizes the need for flexibility and continuous learning

a culture that creates goal alignmnet among organization members

 

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