HHS 201 Introduction to Human Services Wk4-D1

Case Management and Counseling

Regardless of the type of problem a client faces, case managers and counselors share four goals.  Discuss these goals and the ways in which workers build supportive relationships with clients while helping them with their problems.  Consider and describe the most effective aspects of helping relationships, and discuss the impact managed care has had on the scope of availability of case management/counseling services. What has changed, and are these changes for the better?