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• Positive Message Assignment
Complete 6.4 (Direct Request: Pamper Palace Spa Worriesb About Dupoicate Charges) on page 167 of the textbook. Send the email to your instructor through Blackboard email instead of customer-care@virtualtreasures.com; however, you will be addressing your instructor as if she were the customer-care unit of virtual treasures.com
Grammar and spelling count in this assignment and all assignments.
•
Negative Assignment
Complete 7.13 (Credit Refusal: Camcorders for Rudy's Camera Shop) by creating a letter and submitting through Blackboard assignment drop box.
Refer to page 144 for a business letter in block style format.
Grammar and spelling count on this assignment and all assignments.
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