exam

Name	Midterm Exam
Instructions
Multiple Attempts	This Test allows 2 attempts. This is attempt number 2.
Force Completion	This Test can be saved and resumed later.

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Question 1 text

Question 1

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Which of the following has NOT been identified as a basic consumer right?

Question 1 answers

[removed]		Consumers have a right to safe products.
[removed]		Consumers have a right to collude.
[removed]		Consumers have a right to be informed about a product.
[removed]		Consumers have a right to be heard.
[removed]		Consumers have a right to choose what they buy.

Question 2 text

Question 2

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__________ occurs when producers, wholesalers, or retailers respond to increased demand with extremely high prices.

Question 2 answers

[removed]		Price fixing
[removed]		Gain taking
[removed]		Price gouging
[removed]		Recession pricing
[removed]		Inflation

Question 3 text

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The Ronald McDonald House program is a good example of a(n) _____________ stance to social responsibility.

Question 3 answers

[removed]		accommodative
[removed]		obstructionist
[removed]		proactive
[removed]		defensive
[removed]		societal

Question 4 text

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The Brazilian practice of jeitinho means

Question 4 answers

[removed]		"to find a way".
[removed]		"to win at all costs".
[removed]		"on my honor".
[removed]		"to dance together".
[removed]		"to fight like a lion".

Question 5 text

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Carbon monoxide emitted by automobiles contributes to

Question 5 answers

[removed]		land pollution.
[removed]		air pollution.
[removed]		noise pollution.
[removed]		kiting.
[removed]		consumption.

Question 6 text

Question 6

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Which is the first step in establishing a social responsibility program?

Question 6 answers

[removed]		Social responsibility must start at the top.
[removed]		A committee of top managers must develop a plan.
[removed]		Governmental initiatives must dictate starting a plan.
[removed]		One executive must be put in charge of the firm's agenda.
[removed]		The organization must conduct occasional social audits.

Question 7 text

Question 7

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Dangerous chemical and/or radioactive byproducts of manufacturing processes are called

Question 7 answers

[removed]		green rain.
[removed]		phosphates.
[removed]		exajoules.
[removed]		toxic wastes.
[removed]		spreaders.

Question 8 text

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In the fall of 2001, _________ purchased a 20% stake in ImClone.

Question 8 answers

[removed]		American Home Products
[removed]		BioMed
[removed]		IBM
[removed]		Schering-Plough
[removed]		Bristol-Myers

Question 9 text

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Firms adopting a(n) ___________ stance to social responsibility do not necessarily or proactively seek avenues for contributing, but participate after solicitation.

Question 9 answers

[removed]		accommodative
[removed]		obstructionist
[removed]		proactive
[removed]		defensive
[removed]		societal

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Retailers who charged very high prices during the panic immediately following September 11, 2001 could have been charge with

Question 10 answers

[removed]		price fixing.
[removed]		price matching.
[removed]		unit pricing.
[removed]		segmentation pricing.
[removed]		price gouging.

Question 11 text

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Best Brews buys coffee beans grown in South American and has them shipped to the U.S. for sale in their high-end coffee shops. In this example, Best Buys is _________ coffee.

Question 11 answers

[removed]		importing
[removed]		buying back
[removed]		brokering
[removed]		exporting
[removed]		servicing

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Which of the following is NOT mentioned as a common legal and political issue in international business?

Question 12 answers

[removed]		quotas
[removed]		tariffs
[removed]		local content laws
[removed]		business practice laws
[removed]		real property taxes

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Many countries control bacteria and disease by banning certain agricultural products through

Question 13 answers

[removed]		tariffs.
[removed]		embargoes.
[removed]		subsidies.
[removed]		local content laws.
[removed]		quotas.

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The rate at which the currency of one nation can be exchanged for that of another is called a(n)

Question 14 answers

[removed]		balance of payments.
[removed]		exchange rate.
[removed]		floating interest rate.
[removed]		trade surplus.
[removed]		trade deficit.

Question 15 text

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Which of the following large firms began their international operations as exporters?

Question 15 answers

[removed]		Walgreens
[removed]		Cisco Systems
[removed]		UPS
[removed]		USPS
[removed]		Coca-Cola

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Tariffs that are imposed strictly to raise money for the government are referred to as ________ tariffs.

Question 16 answers

[removed]		revenue
[removed]		quota
[removed]		subsidy
[removed]		protectionist
[removed]		union

Question 17 text

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Using a(n) ________ strategy, the company finds a partner in the country in which it would like to conduct business.

Question 17 answers

[removed]		branch office
[removed]		replication
[removed]		strategic alliance
[removed]		independent agency
[removed]		direct investment

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Toyota began selling cars in the United States during the

Question 18 answers

[removed]		1930's.
[removed]		1940's.
[removed]		1950's.
[removed]		1960's.
[removed]		1970's.

Question 19 text

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In 1999, the U.S. charged companies from Japan and Brazil with __________ for selling steel at prices 70% below its normal value.

Question 19 answers

[removed]		bribery
[removed]		setting up a cartel
[removed]		setting quotas
[removed]		dumping
[removed]		globalization

Question 20 text

Question 20

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The amount of Canadian softwood timber that can be imported is limited under a(n)

Question 20 answers

[removed]		tariff.
[removed]		embargo.
[removed]		subsidy.
[removed]		local content law.
[removed]		quota.

Question 21 text

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__________ is a system of collaborative goal settings that extends from the top of an organization to the bottom.

Question 21 answers

[removed]		Equity theory
[removed]		Two-factor theory
[removed]		Hygiene theory
[removed]		Management by objectives
[removed]		Empowerment

Question 22 text

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Joe Liemandt is the founder of

Question 22 answers

[removed]		EDS.
[removed]		Trilogy Software.
[removed]		BMC Software.
[removed]		Wal-Mart.
[removed]		Taylor Corporation.

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According to which of the following theories are workers solely motivated by money?

Question 23 answers

[removed]		behavior theory
[removed]		human relations theory
[removed]		two-factor theory
[removed]		classical theory
[removed]		expectancy theory

Question 24 text

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Participative management and empowerment results in

Question 24 answers

[removed]		increased job satisfaction.
[removed]		greater commitment by employees to organizational goals.
[removed]		increased benefit costs.
[removed]		both a and b.
[removed]		both b and c.

Question 25 text

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A challenging job and self-fulfillment can meet the ___________ needs level in the hierarchy of needs model.

Question 25 answers

[removed]		social
[removed]		self-actualization
[removed]		physiological
[removed]		esteem
[removed]		security

Question 26 text

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Which of the following approaches to human relations in the workplace reflects a basic theory of motivation?

Question 26 answers

[removed]		classical theory
[removed]		scientific management
[removed]		behavior theory
[removed]		contemporary motivational theory
[removed]		all of the above

Question 27 text

Question 27

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Which of the following is designed to add one or more motivating factors to job activities?

Question 27 answers

[removed]		process management
[removed]		job redesign
[removed]		job enrichment
[removed]		MBO
[removed]		team management

Question 28 text

Question 28

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At Trilogy Software, Joe Liemandt emphasizes

Question 28 answers

[removed]		teamwork and risk-taking.
[removed]		process improvement.
[removed]		job redesign.
[removed]		telecommuting.
[removed]		reducing turnover.

Question 29 text

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At United Systems, managers and employees meet to discuss organizational goals and set individual goals. Employees are evaluated and rewarded based on their achievement of these goals. United Systems uses a __________ system.

Question 29 answers

[removed]		participative management
[removed]		management by objectives
[removed]		team management
[removed]		job enrichment
[removed]		flextime

Question 30 text

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Job rotation is a form of

Question 30 answers

[removed]		job enrichment.
[removed]		management by objectives.
[removed]		team management.
[removed]		flextime.
[removed]		participative management.

Question 31 text

Question 31

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Which of the following is a component of the marketing mix?

Question 31 answers

[removed]		place
[removed]		pricing
[removed]		pricing
[removed]		product
[removed]		all of the above

Question 32 text

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Xbox was created by __________ and released to the market in November ______.

Question 32 answers

[removed]		Nintendo, 2001
[removed]		Dell, 2000
[removed]		IBM, 2000
[removed]		Sega, 2001
[removed]		Microsoft, 2001

Question 33 text

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Products purchased for personal use are called

Question 33 answers

[removed]		intangibles.
[removed]		consumer goods.
[removed]		industrial goods.
[removed]		industrial services.
[removed]		the advertising mix.

Question 34 text

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Which of the following is NOT a method of marketing research?

Question 34 answers

[removed]		surveys
[removed]		observation
[removed]		focus groups
[removed]		experimentation
[removed]		positioning

Question 35 text

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Hospitals, churches, museums, and charitable organizations are called __________ markets.

Question 35 answers

[removed]		reseller
[removed]		industrial
[removed]		institutional
[removed]		government
[removed]		pricing

Question 36 text

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Raw materials, integrated circuits, and surgical instruments are

Question 36 answers

[removed]		substitute products.
[removed]		industrial goods.
[removed]		consumer goods.
[removed]		marketing goods.
[removed]		services.

Question 37 text

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Data warehousing is

Question 37 answers

[removed]		a marketing strategy that emphasizes long lasting relationships with customers.
[removed]		the process of dividing a market into categories of customer types.
[removed]		the study of consumer needs and wants, and the ways in which sellers can best meet them.
[removed]		the process of collecting, storing, and retrieving data in electronic files.
[removed]		the process of fixing, adapting, and communicating the nature of the product itself.

Question 38 text

Question 38

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Market segmentation is

Question 38 answers

[removed]		a marketing strategy that emphasizes long lasting relationships with customers.
[removed]		the process of dividing a market into categories of customer types.
[removed]		the study of consumer needs and wants, and the ways in which sellers can best meet them.
[removed]		the process of collecting, storing, and retrieving data in electronic files.
[removed]		the process of fixing, adapting, and communicating the nature of the product itself.

Question 39 text

Question 39

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Which of the following best describes place utility?

Question 39 answers

[removed]		Emphasizing lasting relationships with customers and suppliers.
[removed]		Making products available when consumers want them.
[removed]		Transferring legal possession to the consumer.
[removed]		Making products available where consumers can conveniently purchase them.
[removed]		Turning raw materials into finished products.

Question 40 text

Question 40

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Which of the following is NOT a component of the organizational market?

Question 40 answers

[removed]		reseller markets
[removed]		industrial markets
[removed]		institutional market
[removed]		government markets
[removed]		retail markets

Question 41

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When the quantity demanded exceeds the quantity supplied, a(n) __________ will result.

Question 41 answers

[removed]		demand deficit
[removed]		stoppage
[removed]		equilibrium point
[removed]		shortage
[removed]		surplus

Question 42 text

Question 42

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Who is MOST closely associated with the Production Era?

Question 42 answers

[removed]		Andrew Carnegie
[removed]		Andrew Mellon
[removed]		John D. Rockefeller
[removed]		J.P. Morgan
[removed]		Henry Ford

Question 43 text

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Market forecasts are an example of

Question 43 answers

[removed]		information resources.
[removed]		physical resources.
[removed]		capital.
[removed]		labor.
[removed]		entrepreneurs.

Question 44 text

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Which of the following most accurately reflects the history of business in the US, from earliest to most recent?

Question 44 answers

[removed]		Entrepreneurial Era, Industrial Revolution, Global Era, Marketing Era, Internet Era, Production Era.
[removed]		Industrial Revolution, Production Era, Entrepreneurial Era, Marketing Era, Internet Era, Global Era.
[removed]		Production Era, Industrial Revolution, Entrepreneurial Era, Marketing Era, Global Era, Internet Era.
[removed]		Marketing Era, Entrepreneurial Era, Industrial Revolution, Marketing Era, Global Era, Internet Era.
[removed]		Industrial Revolution, Entrepreneurial Era, Production Era, Marketing Era, Global Era, Internet Era.

Question 45 text

Question 45

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Of the following periods, which came first?

Question 45 answers

[removed]		Entrepreneurial Era
[removed]		Industrial Revolution
[removed]		Global Era
[removed]		Marketing Era
[removed]		Production Era

Question 46 text

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In the city of Westminster, market analysts have observed that all Christmas trees offered for sale will be purchased at a price of $20.00 and all demand will be satisfied. In this market, $20,00 is the

Question 46 answers

[removed]		equilibrium price.
[removed]		demand price.
[removed]		supply price.
[removed]		enterprise price.
[removed]		margin price.

Question 47 text

Question 47

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In socialism, which of the following is most UNLIKELY to be owned by the government?

Question 47 answers

[removed]		the banking industry
[removed]		the communications industry
[removed]		the transportation industry
[removed]		the restaurant industry
[removed]		the steel industry

Question 48 text

Question 48

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Which of the following eras was prompted by increased consumer demand after World War II?

Question 48 answers

[removed]		Global Era
[removed]		Industrial Revolution
[removed]		Entrepreneurial Era
[removed]		Production Era
[removed]		Marketing Era

Question 49 text

Question 49

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On a graph showing the supply curve and the demand curve, the point at which the supply curve crosses the demand curve is referred to as _______.

Question 49 answers

[removed]		the junction
[removed]		the crossover
[removed]		the equilibrium price
[removed]		the law of demand
[removed]		the breakeven point

Question 50 text

Question 50

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"Buyers will purchase (demand) more of a product as its price drops and less of a product as its price increases." This is referred to as

Question 50 answers

[removed]		the buyers' code of conduct.
[removed]		the eternal purchase guideline.
[removed]		the "asking factor".
[removed]		the law of demand.
[removed]		the greater sucker theory.

Question 51 text

Question 51

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In a(n) __________ corporation, stock may be traded on the exchanges of several countries.

Question 51 answers

[removed]		transnational
[removed]		private
[removed]		S-
[removed]		limited liability
[removed]		global

Question 52 text

Question 52

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Which of the following typically has voting rights, with each share carrying one vote?

Question 52 answers

[removed]		common stock
[removed]		preferred stock
[removed]		bonds
[removed]		options
[removed]		futures

Question 53 text

Question 53

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Under a franchise arrangement, the buyer is called the

Question 53 answers

[removed]		franchisee.
[removed]		franchiser.
[removed]		bank.
[removed]		parent company.
[removed]		wholesaler.

Question 54 text

Question 54

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Under this arrangement, the SBA works with a corporation founded by local citizens who want to boost the local economy to finance the small business, with the SBA's share not to exceed $500,000 for each small business.

Question 54 answers

[removed]		guaranteed loans program
[removed]		immediate participation loans program
[removed]		venture capital subsidy program
[removed]		local development companies program
[removed]		long-term progressive loan program

Question 55 text

Question 55

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MasterCard is an example of a private or ________ corporation.

Question 55 answers

[removed]		general
[removed]		public
[removed]		closely held
[removed]		sole
[removed]		limited

Question 56 text

Question 56

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Which of the following are recent trends in small business startups?

Question 56 answers

[removed]		Entrepreneurs who cross over from big business.
[removed]		Increased opportunities for minorities.
[removed]		Increased opportunities for women.
[removed]		New opportunities in global enterprise.
[removed]		All of the above.

Question 57 text

Question 57

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Which of the following specializes in financing businesses that are owned and operated by minorities?

Question 57 answers

[removed]		MESBICs
[removed]		UNESCO
[removed]		UNSCOMs
[removed]		SEC
[removed]		FERAC

Question 58 text

Question 58

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Jan Pennington is opening a flower shop and has decided to operate as a sole proprietorship. Which of the following is NOT one of the advantages of operating the business as a sole proprietorship?

Question 58 answers

[removed]		freedom
[removed]		simple to form
[removed]		limited liability
[removed]		low startup costs
[removed]		tax benefits

Question 59 text

Question 59

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Alan has invested $100,000 in a new business. In the event that the business fails, Alan can lose no more than the $100,000 that he has invested. Alan has most likely invested in a

Question 59 answers

[removed]		corporation.
[removed]		limited partnership.
[removed]		general partnership.
[removed]		sole proprietorship.
[removed]		either a or b.

Question 60 text

Question 60

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Which of the following guarantees holders fixed dividends?

Question 60 answers

[removed]		common stock
[removed]		bonds
[removed]		mortgages
[removed]		preferred stock
[removed]		none of the above

Question 61 text

Question 61

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Which of the following is a selection technique?

Question 61 answers

[removed]		application forms
[removed]		interviews
[removed]		aptitude tests
[removed]		polygraph tests
[removed]		all of the above

Question 62 text

Question 62

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Member of the International Brotherhood of Basketweavers have walked off the job based on the failure of contract negotiations between Collector Baskets, Inc. and the union representing the building maintenance staff. This is an example of a(n) __________ strike.

Question 62 answers

[removed]		wildcat
[removed]		sympathy
[removed]		wage
[removed]		economic
[removed]		contingent

Question 63 text

Question 63

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Which of the following describes the skills, education, and experience required by a job?

Question 63 answers

[removed]		staffing survey
[removed]		advertising budget
[removed]		job specification
[removed]		employee analysis
[removed]		on-the-job training agreement

Question 64 text

Question 64

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Jane, a supervisor, has offered George, a subordinate, a raise and promotion in exchange for a sexual relationship. This is an example of _________ harassment.

Question 64 answers

[removed]		quid pro quo
[removed]		hostile work environment
[removed]		affirmative action
[removed]		employment-at-will
[removed]		reverse

Question 65 text

Question 65

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A standardized form that asks the applicant for information such as background, experience, and education is referred to as a(n)

Question 65 answers

[removed]		resume.
[removed]		letter of introduction.
[removed]		advertisement.
[removed]		job application.
[removed]		performance recommendation.

Question 66 text

Question 66

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Employees hired to supplement an organization's permanent work force are called

Question 66 answers

[removed]		union trustbusters.
[removed]		contingent workers.
[removed]		migratory workers.
[removed]		flextime workers.
[removed]		telecommuters.

Question 67 text

Question 67

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A ___________ allows wage rates to be renegotiated during the life of a labor contract.

Question 67 answers

[removed]		cost-of-living adjustment
[removed]		bargaining zone
[removed]		strike
[removed]		bargaining unit
[removed]		wage reopener clause

Question 68 text

Question 68

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A(n) ____________ is a set of individuals who, by nature of one or more common characteristics, are protected from discrimination on the basis of that characteristic.

Question 68 answers

[removed]		protected class
[removed]		bargaining unit
[removed]		union
[removed]		worker's consortium
[removed]		affirmative action

Question 69 text

Question 69

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After negotiations failed, Collector Baskets, Inc. may chose to use a(n) __________ to prevent union employees from coming to work.

Question 69 answers

[removed]		wildcat strike
[removed]		boycott
[removed]		lockout d strikebreaker
[removed]		economic strike

Question 70 text

Question 70

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Which of the following links raises performance levels in nonsales jobs?

Question 70 answers

[removed]		bonuses
[removed]		merit salary systems
[removed]		wages
[removed]		cafeteria benefit plans
[removed]		workers' compensation insurance

Question 71 text

Question 71

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Which of the following is a benefit of treating departments as profit centers?

Question 71 answers

[removed]		Control is narrowed and made easier.
[removed]		Coordination is narrowed and made easier.
[removed]		Top managers can see how units are performing.
[removed]		A department can be treated as a profit center.
[removed]		All of the above.

Question 72 text

Question 72

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Which of the following is a disadvantage of specialization?

Question 72 answers

[removed]		Employees may derive less satisfaction from their jobs.
[removed]		Employees may become bored and careless.
[removed]		Employees may become overpaid.
[removed]		All of the above.
[removed]		Both a and b.

Question 73 text

Question 73

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When the organization is divided according to production processes, it is using __________ departmentalization.

Question 73 answers

[removed]		functional
[removed]		process
[removed]		customer
[removed]		geographic
[removed]		finance

Question 74 text

Question 74

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In early 1999, Ford executives announced changes intended to eliminate corporate bureaucracy, speed decision making, and improve communication and working relationships among people at different levels of the organization. These changes are examples of the ________ function of management.

Question 74 answers

[removed]		controlling
[removed]		directing
[removed]		organizing
[removed]		planning
[removed]		none of the above

Question 75 text

Question 75

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Which of the following best describes responsibility?

Question 75 answers

[removed]		The power to make the decisions necessary to complete a task.
[removed]		The liability of subordinates for accomplishing tasks assigned by managers.
[removed]		The number of people supervised by one manager.
[removed]		The duty to perform an assigned task.
[removed]		The assignment of a task, responsibility, or authority by a manager to a subordinate.

Question 76 text

Question 76

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Vlasic has separate divisions to transform cucumbers into fresh-packed pickles, pickles cured in brine, and relishes. This is an example of __________ departmentalization.

Question 76 answers

[removed]		customer
[removed]		functional
[removed]		geographic
[removed]		process
[removed]		product

Question 77 text

Question 77

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Shell Oil has recently purchased an executive conference center north of Houston as part of its program to become a __________ organization.

Question 77 answers

[removed]		team
[removed]		virtual
[removed]		learning
[removed]		boundaryless
[removed]		flexible

Question 78 text

Question 78

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Which of the following begins when a manager assigns a task to a subordinate?

Question 78 answers

[removed]		delegation
[removed]		responsibility
[removed]		centralization
[removed]		decentralization
[removed]		authority

Question 79 text

Question 79

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Authority given to a special group of employees that play central roles in the firm's daily operations is called

Question 79 answers

[removed]		risk aversion.
[removed]		committee and team authority.
[removed]		line authority.
[removed]		matrix organization.
[removed]		international organization.

Question 80 text

Question 80

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Cypress Semiconductor employs a __________ organizational structure.

Question 80 answers

[removed]		team
[removed]		virtual
[removed]		learning
[removed]		boundaryless
[removed]		flexible

Question 81 text

Question 81

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A __________ balance of trade results when a country exports more than it imports.

Question 81 answers

[removed]		positive
[removed]		beneficial
[removed]		depressed
[removed]		nominal
[removed]		negative

Question 82 text

Question 82

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How might low inflation affect McDonald's?

Question 82 answers

[removed]		McDonald's will pay higher prices for supplies and will charge customers more for its products.
[removed]		McDonald's will pay relatively constant prices for supplies and will charge customers more for its products.
[removed]		McDonald's will pay higher prices for supplies, but will be unable to increase the price paid by customers.
[removed]		McDonald's will pay relatively constant prices for supplies, but will be unable to increase the price paid by customers.
[removed]		McDonald's will pay much higher prices for supplies and will charge customers more for its products.

Question 83 text

Question 83

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Which of the following will influence a neighborhood grocery store?

Question 83 answers

[removed]		an increase in unemployment in the area
[removed]		pricing policies of competitors
[removed]		other marketing policies of competitors
[removed]		all of the above
[removed]		none of the above

Question 84 text

Question 84

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____________ is the economic condition characterized by widespread increased prices without increased purchasing power.

Question 84 answers

[removed]		Unemployment
[removed]		Deflation
[removed]		Expansion
[removed]		Stability
[removed]		Inflation

Question 85 text

Question 85

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Which of the following best describes real GDP?

Question 85 answers

[removed]		Total quantity of goods and services produced by an economic system.
[removed]		Total quantity and quality of goods and services that a country's citizens can purchase with the currency used in their economic system.
[removed]		Total value of all goods and services produced within a given period by a national economy, through domestic factors of production measured in current dollars, or with all components valued at current prices.
[removed]		Total value of all goods and services produced within a given period by a national economy through domestic and international factors of production.
[removed]		Total value of all goods and services produced by a national economy within a given period, calculated to account for changes in currency values and price changes.

Question 86 text

Question 86

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Currently, the U.S. national debt is approximately

Question 86 answers

[removed]		$590 million.
[removed]		$59 billion.
[removed]		$590 billion.
[removed]		$5.9 trillion.
[removed]		$590 trillion.

Question 87 text

Question 87

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The principle of _________ states that exchange rates are set so that the prices of similar products in different countries are about the same.

Question 87 answers

[removed]		purchasing power parity
[removed]		consumer price index
[removed]		gross national product
[removed]		equal prices
[removed]		nominal GDP

Question 88 text

Question 88

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Which of the following statements about inflation is true?

Question 88 answers

[removed]		The consumer price index is a good way of measuring inflation.
[removed]		Inflation decreases the purchasing power of consumer dollars.
[removed]		Inflation increases the purchasing power of consumer dollars.
[removed]		Both a and b.
[removed]		None of the above.

Question 89 text

Question 89

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Taken together, fiscal policy and monetary policy make up ________ policy.

Question 89 answers

[removed]		economic
[removed]		inflation
[removed]		recession
[removed]		information
[removed]		stabilization

Question 90 text

Question 90

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In the Fortune list of most admired companies, _________ was ranked first in its industry in 2001 and last in the 2002 list.

Question 90 answers

[removed]		Enron
[removed]		Wal-Mart
[removed]		Southwest Airlines
[removed]		Merck
[removed]		Canon

Question 91 text

Question 91

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Coca Cola's decision to increase sales in Europe by building European bottling facilities is an example of a(n)

Question 91 answers

[removed]		tactical plan.
[removed]		operational plan.
[removed]		strategic tactic.
[removed]		strategic plan.
[removed]		operational tactic.

Question 92 text

Question 92

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Marjorie Scardino's focus as CEO of Pearson PLC is on

Question 92 answers

[removed]		maximizing sales.
[removed]		looking for ways to increase efficiency and lower costs.
[removed]		the personal and professional welfare of her employees.
[removed]		reorganizing a large number of services into four core businesses.
[removed]		developing new products.

Question 93 text

Question 93

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Developed by middle- and lower-level managers, these short-term targets are directed at daily, weekly, or monthly performance.

Question 93 answers

[removed]		strategic goals
[removed]		tactical plans
[removed]		strategic plans
[removed]		operational plans
[removed]		tactical strategies

Question 94 text

Question 94

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Titles such as plant manager, operations manager, and division manager designate which of the following levels of management?

Question 94 answers

[removed]		first-line managers
[removed]		second-line managers
[removed]		middle managers
[removed]		top managers
[removed]		supervisors

Question 95 text

Question 95

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Comparing actual performance against standards is an example of which of the following processes of management?

Question 95 answers

[removed]		planning
[removed]		optimizing
[removed]		organizing
[removed]		directing
[removed]		controlling

Question 96 text

Question 96

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Which of the following managers depend most on conceptual skills?

Question 96 answers

[removed]		first-line managers
[removed]		top managers
[removed]		middle managers
[removed]		production managers
[removed]		marketing managers

Question 97 text

Question 97

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Which of the following would be classified as an opportunity for an organization?

Question 97 answers

[removed]		government regulations
[removed]		competition
[removed]		changing consumer tastes
[removed]		strong reputation with consumers
[removed]		recall of a competitor's product

Question 98 text

Question 98

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Pearson PLC is a(n)

Question 98 answers

[removed]		British media company.
[removed]		credit card and financial services company.
[removed]		travel agency.
[removed]		entertainment conglomerate.
[removed]		farming cooperative.

Question 99 text

Question 99

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The last step in the decision-making process is

Question 99 answers

[removed]		evaluating the alternatives.
[removed]		implementing the chosen alternative.
[removed]		defining the problem.
[removed]		evaluating the effectiveness of the chosen alternative.
[removed]		gathering facts.

Question 100 text

Question 100

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The titles supervisor, office manager, and group leader are examples of which of the following levels of management?

Question 100 answers

[removed]		top management
[removed]		middle management
[removed]		first-line management
[removed]		operations management
[removed]		marketing management

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