Emotional Intelligence Assignment

Emotional Intelligence Assignment

“In Primal Leadership, Goleman, Boyatzis and McKee (2002) describe four clusters of Emotional Intelligence and 18 competencies. A leader may demonstrate strengths in any cluster and in many competencies. A leader will also have some areas that need to be strengthened.

“To help me understand the emotional intelligence competencies I use, I would like your input about my use of (5- 8) EI competencies. For each one, please describe a time you observed me demonstrate the competency and the impact that it had. The impacts can be positive and/or negative.”

Self-Awareness concerns knowing one's internal states, preferences, resources, and intuitions. The Self-Awareness cluster contains three competencies:

•   Emotional Awareness: Recognizing one's emotions and their effects

•   Accurate Self-Assessment: Knowing one's strengths and limits

•   Self-Confidence: A strong sense of one's self-worth and capabilities

  Self-Management refers to managing ones' internal states, impulses, and resources. The Self- Management cluster contains six competencies:

•   Emotional Self-Control: Keeping disruptive emotions and impulses in check

•   Transparency: Maintaining integrity, acting congruently with one’s values

•   Adaptability: Flexibility in handling change

1 http://www.eiconsortium.org/measures/eci_360.html

Emotional Intelligence Assignment

•   Achievement: Striving to improve or meeting a standard of excellence

•   Initiative: Readiness to act on opportunities

•   Optimism: Persistence in pursuing goals despite obstacles and setbacks

  Social Awareness refers to how people handle relationships and awareness of others’ feelings, needs, and concerns. The Social Awareness cluster contains three competencies:

•   Empathy: Sensing others' feelings and perspectives, and taking an active interest in their concerns

•   Organizational Awareness: Reading a group's emotional currents and power relationships

•   Service Orientation: Anticipating, recognizing, and meeting customers' needs Relationship Management concerns the skill or adeptness at inducing desirable responses in

  others. The Relationship Management cluster contains six competencies:

•   Developing Others: Sensing others' development needs and bolstering their abilities

•   Inspirational Leadership: Inspiring and guiding individuals and groups

•   Change Catalyst: Initiating or managing change

•   Influence: Wielding effective tactics for persuasion

•   Conflict Management: Negotiating and resolving disagreements

•   Teamwork & Collaboration: Working with others toward shared goals. Creating group synergy in pursuing collective goals.

2 http://www.eiconsortium.org/measures/eci_360.html