E-Commerce Website Analysis

Amazon is an organization that uses an e-commerce site to do business. Research at least four other e-commerce websites from businesses within the same industry.

In  APA format 350 words paper comparing the four researched websites and their relation to supply chain management based on the bullet points below. Please include an intro

·       An analysis of the various types of customer service options available (help/FAQ, chat functionality, email, phone, hours, etc.) and how these options satisfy different types of customers and consumer needs

·       An analysis of how online shopping carts or mobile purchases differ from traditional purchasing processes.

Must cite references