Business MCQ Answer

1. (TCO 13) The process that involves repair on an emergency or priority basis is known as (Points: 2)
       [removed]breakdown maintenance
       [removed]emergency maintenance
       [removed]failure maintenance
       [removed]preventive maintenance
       [removed]priority maintenance


2. (TCO 13) The objective of maintenance and reliability is to (Points: 2)
       [removed]ensure that breakdowns do not affect the quality of the products
       [removed]ensure that no breakdowns will ever occur
       [removed]ensure that preventive maintenance costs are kept as low as possible
       [removed]maintain the capability of the system
       [removed]ensure that maintenance employees are fully utilized


3. (TCO 10) The behavioral approach to job design that involves adding tasks of requiring similar skills to an existing job is (Points: 2)
       [removed]job enlargement
       [removed]job enrichment
       [removed]job enhancement
       [removed]job rotation
       [removed]job involvement


4. (TCO 10) A job characterized by _______ allows a worker to use his/her dexterity, physical strength, and skills to do his/her work. (Points: 2)
       [removed]feedback
       [removed]skill variety
       [removed]job identity
       [removed]job significance
       [removed]autonomy


5. (TCO 10) Management and labor share the labor cost reductions in which of these compensation schemes? (Points: 2)
       [removed]bonus system
       [removed]quota system
       [removed]Scanlon plan
       [removed]measured day work plan


6. (TCO 10) Methods analysis focuses on (Points: 2)
       [removed]the design of the machines used to perform a task
       [removed]establishing time standards
       [removed]reducing the number of skills needed for the completion of a task
       [removed]issues such as the movement of individuals or materials
       [removed]evaluating training programs to see if they are efficient


7. (TCO 10) "Designed to show economy of motion by pointing out waste motion and idle time" describes (Points: 2)
       [removed]flow diagrams
       [removed]an activity chart
       [removed]an operations chart
       [removed]control chart


8. (TCO 10) Flow diagrams are used to analyze (Points: 2)
       [removed]movement of people and materials
       [removed]utilization of an operator and machine
       [removed]body movements
       [removed]time taken by various activities
       [removed]unnecessary micro-motions


9. (TCO 10) Shadow boards and foot printing are elements of (Points: 2)
       [removed]the Hawthorne studies
       [removed]workplace noise reduction
       [removed]project management in service firms
       [removed]the visual workplace
       [removed]specialization of labor


10. (TCO 10) When a worker has independence and discretion in the work methods that he/she wishes to utilize, his/her job is characterized by (Points: 2)
       [removed]skill variety
       [removed]job identity
       [removed]job significance
       [removed]feedback
       [removed]autonomy

1. (TCO 10) Match the following terms with their correct definition. (Points: 10)
[removed]

Matching: