Business Case study

1. Using the knowledge you have gained from this course, you will write a comprehensive analysis of the Nissan case study we have been analyzing throughout this course by addressing the critical elements below.

   Imagine that you are hired into the role of the operations manager at the company described in the case study. Although there are many issues facing the company, you have some experience and are well qualified to provide direction in solving these problems. To address many of the questions below, you will want to review your submissions from previous modules and incorporate instructor feedback. Using the case study, course materials, and outside sources, prepare a cohesive case study analysis for submission as one document.

I.

Generating Value

1. Evaluate how the company in the case study uses operations management functions to provide products and generate value for its customers.

   Support your claims with examples from the case study or outside sources.

2. Assess how this company achieves a competitive advantage using operations management. Provide examples found in the case study or outside

   sources to support your reasoning.

3. Compare and contrast service operations and manufacturing operations at the company in the case study. How are they the same? How do they

   differ? How does each of these operations provide value for their customers?

Theories and Techniques

1. Explain how gross-to-net calculations are processed for material requirements planning (MRP). What specific input files would the company in

   the case study need to include in this process for a successful MRP? How would you use the MRP information to improve the operations as the

   manager of this company?

2. Compare and contrast the critical path method (CPM) and the program evaluation and review technique (PERT). What types of projects at this

   company would favor PERT over CPM? Why? What types of projects at this company would favor CPM over PERT? Why?

3. Explain the four primary priority rules for job sequencing. In what instances at the company might each rule be most advantageous? When

   would each rule be most disadvantageous? Support your claims with citations from your textbook or outside sources.

4. Explain the five steps of the theory of constraints (TOC) process. To what processes might the company in the case study apply TOC? Why would

   applying TOC to these processes be advantageous?

5. Explain the steps used to develop a forecasting system. How would these steps be specifically utilized by this company? What do you predict

   would be the result of implementing a forecasting system for the top-selling product line at this company?

6. List the major categories of supply chain risk and associated risk-reduction tactics. How could the company mitigate exposure to supply chain

   disruptions caused by natural disasters? For example, consider the 2011 earthquake and tsunami that devastated parts of Japan.

7. Summarize the following theories: just in time (JIT), Toyota Production System (TPS), and Lean. How are these concepts related? Describe the

   advantages and disadvantages for using each of these concepts at the company presented in the case study.

8. Describe how total quality management (TQM) principles and tools can be used to improve quality in the latest line of products in the context of

   the case study.

Data Analysis

1. Draw a hypothetical process (time-function) map for producing a recently released (within the past two years) product manufactured by the company. As an operations manager, how will you use the value map? Be sure to include your process map within your case study analysis.

2. Draw a cause-and-effect diagram that assesses why some of the company’s supply chain partners might have struggled to implement some of the company’s newly developed materials. Summarize your findings from the diagram.

3. Considering the data and options below, determine where the company should locate its new manufacturing plant. Explain why this would be the favorable location.

D. The company believes that it might have some inefficiencies in its inventory management process. Develop an ABC classification system for the following 10 items. Based on this information, what do you recommend for improving inventory management?

IV. Sustainability

1. Describe how the emerging concept of the triple bottom line can be used to enhance operations management at the company. Be sure to

   address each component of the triple bottom line.

2. Explain how the company integrates ISO 14000 standards in its manufacturing plants. Support your explanation with citations from your textbook

   or outside sources.

3. Describe ways through which the company can integrate corporate responsibility principles into their operations. Which of these do you believe

   to be the most effective? Why? Support your opinions with citations from your textbook or outside sources.

Milestones

Milestone One: Managing Operations
 you will submit a managing operations case study analysis, which evaluates how Nissan uses operations management functions to provide products and generate value for its customers and how it achieves a competitive advantage using operations management, among other critical elements. To complete this milestone, you will use the Nissan case study, your own independent research, and the course materials. This milestone is graded with the Milestone One Rubric.

Milestone Two: Quality, Process, and Location Analysis
you will submit a quality, process, and location analysis case study analysis that addresses the typical problems that operations managers face. To complete this milestone, you will use the Nissan case study, your own independent research, and the course materials. This milestone is graded with the Milestone Two Rubric.

Milestone Three: Sustaining Operations
 you will submit a sustaining operations case study analysis that discusses the emerging concepts of sustainability in business management, specifically the topics of corporate responsibility and environmental compliance. To complete this milestone, you will use the Nissan case study, your own independent research, and the course materials. This milestone is graded with the Milestone Three Rubric.

Final Submission: Comprehensive Case Study Analysis
In Module Seven, you will submit your final comprehensive case study analysis. It should be a complete, polished artifact containing all of the critical elements of the final product. It should reflect the incorporation of feedback gained throughout the course. If you have not included it already, be sure that this final submission includes an introduction section, which provides an overview of the company and some of the key challenges that it is facing. Also, be sure to include a summary/conclusion section that highlights some of your most important recommendations for improving operations at the company. This will be graded using the Final Project Rubric.

Guidelines for Submission: Written components of projects must follow these formatting guidelines when applicable: double spacing, 12-point Times New

Roman font, one-inch margins, and citations in APA style. This assignment should be 10–12 pages in length, not including cover page and resources.