BUS 520 Midterm Exam

1. The __________ characteristic of team effectiveness is being demonstrated when the members of a team are sufficiently satisfied to continue working well together on an ongoing basis and/or look forward to working together again at some future point in time.

2. A(n) __________ team is one that achieves high levels of task performance, member satisfaction, and team viability.

3. Self-managed teams have structural and management implications for organizations because they largely eliminate __________.

4. When people work less hard in teams than they would individually, __________ occurs.

5.Which one of the following characteristics truly differentiates self-managing teams from the more traditional work group?

6.Which of the following sequences accurately describes the order of the stages of team development?

7.__________ is a sequence of planned activities designed to gather and analyze data on the functioning of a team and to initiate changes designed to improve teamwork and increase team effectiveness.

8. Researchers point out that collective intelligence is _________ in teams whose processes result in social sensitivity and absence of domination by one or a few members.

9. In the __________, team building takes place during off-site meetings.

10. In terms of team productivity, the best-case scenario of a work team’s performance norms and cohesiveness occurs with __________ performance norms and __________ team cohesiveness.

11. Edgar Schein identified three common behavior profiles that may hinder group operations when people try to cope with individual entry problems in self-serving ways. These three profiles are __________.

12. __________is a “logically perfect” group decision making method because all team members agree totally on a course of action.

13. What Decision-Making concept is reflected in the popular adage, “If at first you don’t succeed, try, try again?”

14. A decision is exposed to public scrutiny and forces decision-makers to consider it in the context of full transparency with the use of __________.

15. The process of choosing a course of action for dealing with a problem or opportunity is __________.

16. __________, or the use of one’s intellect, is important in all aspects of Decision-Making.

17. A key element in Decision-Making under risk and uncertainty is __________.

18. The most difficult environment for decision makers to cope with is the __________ environment.

19. __________ goals deal with outcomes that relate to the “content” issues under negotiation.

20. __________ negotiation occurs when substance issues are resolved and working relationships are maintained or even improved.

21. __________ is a superficial and often temporary form of conflict resolution that leaves the situation open to future conflict over similar issues.

22. In __________ negotiation, the manager is involved in negotiation with other persons, with each party representing a broader constituency.

23. __________ negotiation focuses on positions staked out or declared by the parties involved who are each trying to claim certain portions of the available pie.

24. __________ distributive negotiation takes place when one party is willing to make concessions to the other to get things over with.

25. __________ negotiation focuses on the merits of the issues, and the parties involved try to enlarge the available pie rather than stake claims to certain portions of it.