Bank Process Simulation

Refer to your reading for this unit in the Hartvigsen text (Chapter 1 and Section 1 of Chapter 2) for a conceptual explanation of process simulation and SimQuick.

1. Work through the step-by-step example provided in Chapter 2.
2. Complete Exercise 6, from Chapter 2, Section 2, on page 27. This exercise features a bank with changing demand.
3. Create a copy of your simulation results. Copy and paste the first five columns in a manner similar to what appears on page 15.

Refer to your reading for this unit in the Hartvigsen text (Chapter 1 and Section 1 of Chapter 2) for a conceptual explanation of process simulation and SimQuick.

Work through the step-by-step example provided in Chapter 2.

Complete Exercise 6, from Chapter 2, Section 2, on page 27. This exercise features a bank with changing demand.

Create a copy of your simulation results. Copy and paste the first five columns in a manner similar to what appears on page 15.

For those of you interested in the Histogram, you may need to go to Add-ins in Excel and make sure your Data Analysis (Analysis Toolpak) is loaded. You should then be able to use that resource to create your histogram (not required for this exercise), but is a useful learning tool.

Please follow the "Scoring Guide" and use those specified components as "Headings" to your formal assignment and explain your results in your analysis for each of the following components; https://courserooma.capella.edu/bbcswebdav/institution/MBA/MBA6125/Version0714/Scoring_Guides/u01a1_scoring_guide.html

Develop both two-teller and three-teller process plans. (33%)

Calculate overall mean service level for both process plans. (33%)

Calculate cycle times of two tellers in comparison to three. (34%)

Use following attached template and PDF to complete this assignment