Assignment 3 Help

Assignment 3

This project will help you synthesize and apply what you have learned in the Operations Management course to

your organization. Keep in mind you will analyze your organization from a leadership perspective. You will

assess your organization through a competitive priority lens and evaluate the ten OM decision areas and key

processes to develop actionable recommendations to increase your company’s competitive advantage.

This should be a 7-9 page paper. Choose an organization (current or past) and complete the following: I choose WALMART

1. Describe the competitive priorities of WALMART and the product-process strategies used. As a result,

what are the key tasks that senior management should focus on doing especially well?

a. Hint: Compete on differentiation, cost and/or response? Process focus, repetitive focus, product focus, or

mass customization focus?

2. Refer to the Ten Strategic OM Decisions (page 8, Heizer & Render):

1. Design of goods and services

2. Managing quality

3. Process and capacity design

4. Location strategy

5. Layout strategy

6. Human resources and job design

7. Supply-chain management

8. Inventory management

9. Scheduling

10. Maintenance

2. Describe how each of the ten OM decision areas is currently addressed.

 3 – 5 sentences/bullets for each area

Evaluate the decisions made in each of the ten OM decision areas:

 Do they align with the organization’s competitive priorities and product-process strategies? Explain why or

why not.

3. Describe the operations and key processes of your organization. Describe current-state processes using the

following business process maps:

 SIPOC, and

 Detailed process flowchart, swim-lane process map, or value-stream map

4. What specific, actionable recommendations would you present to your company’s senior management to

improve operations for competitive advantage? Provide a rationale for all recommendations, and consider the

following hints:

 Would you present any changes to competitive priorities and/or product-process

5. How would you address any of the ten OM decisions differently?

 Would you change any processes? Highlight any changes and include a future state process map.

 What is the timeline for your recommended actions?