Assignment

CHAPTER 6 Telecommunications and Networks

Case One p. 261
Latest Telecom Technologies Feed Crucial Information to Physicians in CHA

Critical Thinking Questions
1. What would be the consequence of complete network failure to a medical organization like CHA? How could this be prevented?
2. What issues of privacy arise in the medical setting regarding wireless networking?

Case Two p. 262
Del Monte Provides Secure Connections for Telecommuters

Critical Thinking Questions
1. What benefits do Del Monte and its employees enjoy by providing extranet access to the Del Monte network?
2. If you could choose whether to work at home or in a corporate office, which would you choose and why?

CHAPTER 7 The Internet, Intranets, and Extranets

Case One p. 306
The Best Online Brick-and-Mortar Retailer

Critical Thinking Questions
1. If J.C. Penney’s online sales account for only 6 percent of total sales, why is it considered so valuable?
2. What other ways might J.C. Penney take advantage of its Web site to boost its total sales?

Case Two p. 307
Procter & Gamble Implement Enterprise 2.0

Critical Thinking Questions
1. How can each of the five Enterprise 2.0 applications used by P&G help its employees be more effective and efficient?
2. Compare and contrast e-mail, IM, and blogs as tools for effective communications.