assignment
Conflict and Communication
Case Study: Let Me Lead the Way
Select One of the Following:
- The Audit Team II
- Forgiveness
For this writing assignment, you will select ONE factual case from the list above and you will write a 3-5-page conflict assessment that you will present as a case study. Assume that you have been asked to analyze the conflict and to lead and coach the individuals into a creative resolution. In your case study, please make sure to address the following areas:
- Describe and analyze the problem(s)
- Identify difficult behaviors and potential problems
- Generate possible solutions
- Evaluate all solutions
- Decide on a solution
- Develop a plan for the individuals involved that details how to implement a solution
- Access the likely success of such a plan
- What strategies would you employ as the “coach” in bringing resolution to the table?
| Grading Criteria Assignments | Maximum Points |
| Meets or exceeds established assignment criteria | 40 |
| Demonstrates an understanding of lesson concepts | 20 |
| Clearly presents well-reasoned ideas and concepts | 30 |
| Mechanics, punctuation, sentence structure, spelling, APA formatting. | 10 |
| Total | 100 |
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