assignment
Conflict and Communication
Case Study: Conflict Styles and Collaboration
Select One of the Following:
- Attention to Detail
- Meg and Kyle
- Dawson Construction
For this writing assignment, you will select ONE factual case from the list above and you will write a 3-5-page conflict assessment that you will present as a case study. In your case study, please make sure to address the following:
- Describe the selected conflict case and outline the issues that are generating conflict.
- Identify the dynamics that exist in the facts of the case selected.
- Analyze the factual situation in terms of the five responses to conflict (avoidance, accommodation, aggression, compromise, and collaboration). Present a detailed case analysis applying the facts of your selected factual situation to each of these responses. In your analysis, present reasons for employing each of these responses (i.e. reasons for avoiding, reasons for compromising, etc.).
- Assume that you have been asked to collaborate the conflict. Present a detailed case analysis of the seven steps identified in your reading (pages 25-27) that could be attempted and the strategies that could be employed to resolve the conflict. Assess the likely results using each of these steps and strategies.
| Grading Criteria Assignments | Maximum Points |
| Meets or exceeds established assignment criteria | 40 |
| Demonstrates an understanding of lesson concepts | 20 |
| Clearly presents well-reasoned ideas and concepts | 30 |
| Mechanics, punctuation, sentence structure, spelling, APA formatting. | 10 |
| Total | 100 |
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